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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was looking for a 5 wt fly rod and on trawling the internet came upon your advert including a Greys GT40. After some price comparisons it was apparent your price was some £20 less than anything... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered Guideline Vosso reel and changed my mind on size after ordering. No problem for SF who did this without issue and bettered the price of major competitor. Emails answered promptly and efficient... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

3 weeks on and still no item arrived, a couple of apology emails but that’s not helping me get out fishing, ordered from another supplier now If you don’t have it in stock don’t list it for sale then... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Very slow to confirm some items ordered were out of stock. Eventually took a month to get my order and that was only by accepting substitutions. They are competitively priced but only if you don't m... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de pesca
  2. Tienda de caza y pesca
  3. Tienda de ropa y equipos para actividades al aire libre
  4. Tienda de artículos para deportes al aire libre

Escrito por la empresa

SeriousFishing.com is a Premier Outfitter of Clothing, Tackle and Gear for Fly Fishing, Sea Fishing, Carp Fishing, Coarse Fishing, Bass Fishing, Game Fishing, and Predator Fishing. Low prices, with worldwide shipping.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

900 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

The staff in here are excellent

The staff in here are amazing. Darren, Tom and Trevor have been so helpful to my 13yr old fishing fanatic son. They are interested and have given him excellent honest advice. Very reasonable prices too. We frequently shop here.

13 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous company

Brilliant! Good communication updates and quick delivery.

20 de noviembre de 2023
Opinión espontánea
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Respuesta de Serious Fishing

Many thanks for the review! Please do keep us in mind for any future fishing purchases!

Valorada con 5 estrellas sobre 5

I received my order on time for these…

I received my order on time for these two rods were Christmas gifts for my two brothers. There is no doubt that they are going to like them.

7 de diciembre de 2023
Opinión espontánea
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Respuesta de Serious Fishing

Thanks for the review Jose. I hope your brothers enjoy using their new rods!

Valorada con 1 estrellas sobre 5

Took 5 days

Took 5 days to email me that items not in stock and may be in next wk,

22 de noviembre de 2023
Opinión espontánea
Logotipo de Serious Fishing

Respuesta de Serious Fishing

Good afternoon. Apologies for the delay with your order. We currently list goods as "Stock available" for items we can obtain from our suppliers in approx. 3-5 days and would usually be in touch if it goes beyond this timeframe. Whereas any goods we hold stock of will note "In stock, ready to ship". Our team aim to keep customers as up-to-date as possible if there are any unexpected delays.
Unfortunately we are unable to advise further without a name or order number.

Valorada con 1 estrellas sobre 5

It took around 3 and half weeks to…

It took around 3 and half weeks to complete my delivery and they have sent me a wrong rode instead of Right side the reel was in the Left side, and there wasn't any description was given regarding it...

19 de octubre de 2023
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Respuesta de Serious Fishing

Hi Joshua. I'm very sorry to hear of the issues. I'm unsure if you received our previous email updates noting stock delays.
I have checked with Neil from our shop regarding your rod combo and he has noted the reel is ambidextrous. If you may wish to contact us and we can advise how to change to your preference.

Valorada con 5 estrellas sobre 5

First class company.

Great product's price and delivery.
All round great company to deal with.

15 de octubre de 2023
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Respuesta de Serious Fishing

Thanks Tony. We appreciate the 5 stars! Hope we can be of assistance again soon!

Valorada con 4 estrellas sobre 5

Brilliant service.

Kept me informed at all times.
Sadly let down by their suppliers.
Otherwise brilliant service.

14 de octubre de 2023
Logotipo de Serious Fishing

Respuesta de Serious Fishing

Thanks for the review John! We're pleased to hear a member of our team kept you well updated!

Valorada con 4 estrellas sobre 5

🎣 🎣🎣🎣

Prices fantastic delivery quite slow

8 de octubre de 2023
Logotipo de Serious Fishing

Respuesta de Serious Fishing

Hi Robert. We're pleased to hear you were happy with the pricing! If there are any goods you require urgently, please do not hesitate to contact us and we can confirm availability.

Valorada con 5 estrellas sobre 5

The ultimate test of any fishing rod is…

The ultimate test of any fishing rod is its performance on the water, and the rods from this store consistently deliver. Their quality and craftsmanship translate into improved casting distance, accuracy, and fish-fighting capabilities, leading to more successful and enjoyable fishing trips.

22 de octubre de 2023
Opinión espontánea
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Respuesta de Serious Fishing

Thanks for the review Phoebe! We're pleased to hear the fishing rods have served you well!

Valorada con 1 estrellas sobre 5

Awful experience

Awful experience, automated responses to my issue of over a months delay on delivery. Was told I would be contacted by Serious fishing but never heard from anyone, even after I took time to say I wouldn’t be posting a poor review on line (as prompted by Serious fishing). Suggest you get actual people to look at your customer feedback and not bots, extremely poor customer service.

17 de septiembre de 2023
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Respuesta de Serious Fishing

Hi Chris. I'm sorry to hear of the issue. Upon checking, an automated reply was sent but also a follow-up email was sent 11th September (this may possibly have feel into your junk mail folder). In the email we apologised for the delay in responding as our usual customer service representative was on annual leave and we provided tracking and arrival date for your order. We have attempted to phone to discuss this but have had a little difficulty getting through.

Valorada con 1 estrellas sobre 5

Huge let down!

Ordered an item, which on the website didn’t say out of stock, it just wrote will ship in approx 3-5 days.
5 days later, I still didn’t have the item, just one email saying their were delays in stock.
9 days later still nothing so I emailed and got a response saying their are delays and it’s going to be 7 days more before they HOPE to get stock.
So by the time I would get it a month would of gone past.
This was for a 13 year olds present, which I ordered well before his birthday and now it’s gone past and I still have nothing. Every day he phones for an update just for me to disappoint him more.
Please Serious Fishing just state the item is out of stock for up to 3-4 weeks so people looking for items know where they stand!!

5 de octubre de 2023
Opinión espontánea
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Respuesta de Serious Fishing

Hi Mark. As per our email, any goods we do not stock note an approximate shipping timeframe - in stock goods note "In stock, ready to ship" instead. This allows our customers access to a wider range of goods. Apologies once again as this timeframe was extended on this occasion. Upon checking, your order was cancelled and refunded as requested.

Valorada con 4 estrellas sobre 5

Product arrived

Product arrived today ordered about 3 weeks ago thought id come back and give a review as Amy the sales woman kept me up to date with everything and apologised - very pleased with the communication even tho the order was delayed - bought a nice Pen 5000 combo

2 de octubre de 2023
Opinión espontánea
Logotipo de Serious Fishing

Respuesta de Serious Fishing

Many thanks for the review. We're pleased to hear you were happy with how you were updated - apologies once again for the delay with the order. We hope you enjoy using the product!

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