Good find, easy purchase, fairly timely shipping. Actual vest is simple and functional for civilian use for the range and more serious issues - lots of storage, easy to adjust and put on. Accidently o... Ver más
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Consulta las opiniones de los clientes
There was an issue with my order. After being bitten by poor online customer service in the past, I wasn’t hopeful for any kind of positive resolution. How wrong I was. Jessica has been simply amazin... Ver más
Ordered the Phantom Hoodies, very comfortable, but I would order one size less as they fit a bit loose. It took 3-4 weeks to arrive and we got a bit worried but customer service assured us and sent us... Ver más
This rating is completely about the shipping delinquence.serremo did answer back when I reached out to them but still,I ordered the item 6 weeks before x mas and still didnt recieve it until after Jan... Ver más
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Wonderful stylish jacket
I ordered a wonderful jacket, but I miss calculated the size. However, Cereno was quite accommodating and we were able to exchange for the correct size with no problems whatsoever. It’s a great experience.
Some of the most beautiful jackets my…
Some of the most beautiful jackets my husband and I have seen. Thank you!!!!!!
I got what I ordered no mistake right…
I got what I ordered no mistake right size and color. I got the products in resonabel time.
I was most impressed….
I was most impressed with the customer care and oversight of the order until delivery date. The arrival left me wanting to order again. The quality of material and the styling was amazing. I will order again soon!
Good customer service and communication.
Best customer service ever
Best customer service ever.
Great quality as well
Great Product
Easy payment, quick delivery and easy track and trace
Serremo's Phantom Hoodies
I'm the proud owner of three Serremo's Phantom Hoodies. Love them. Always get compliments when I wear them. Well made. Great fit.
Definitely worth the purchase
I really like this clothing item! The fabric feels soft and comfortable, and the fit is just right. It looks exactly like the pictures, and the quality seems durable. I’ve worn it a few times already and it still looks new. Definitely worth the purchase
A real company & great service
I ordered several items from the website. When they arrived they were exactly as described and good quality, but unfortunately I had ordered the wrong sizes for a couple of items.
I emailed customer support and had a reply within hours, explaining how the items could be returned and exchanged for the correct sizes.
When I posted the items to be returned, and emailed customer support with details of the return parcel (inc tracking number), within a few hours I had a reply and my replacement items were already being shipped out!
Absolutely great service
Great material and I like the look of…
Great material and I like the look of the arctic patrol coat. Thank You So Much!
Great customer service from real people.
There was an issue with my order. After being bitten by poor online customer service in the past, I wasn’t hopeful for any kind of positive resolution. How wrong I was. Jessica has been simply amazing. The emails back and forth have been good natured and positive throughout. She has been courteous, polite and patient and that is a rare thing these days.
I would say, Serremo are one of the best online stores I’ve dealt with. Order with confidence.
Solid products, fantastic customer service
I recently ordered the Rover and Everest jackets, and the Cozy-Rib pullover and after their arrival I can say that I’m genuinely satisfied. They look good and are quality made. I decided to go down a size in the Rover jacket and customer service was incredibly helpful in doing so. As soon as I handed it off to USPS they sent out the smaller one and followed up with me after I received the new one. Very impressive.
Hubby loves his shirt
I got a plaid shirt for my husband and he loves it! It was meant to replace a shirt he'd had of the same color, but this one is much better in quality and appearance. He is very pleased with it. It was very easy to order and the shirt came within the projected time frame.
Great jacket quality
Great jacket quality, durable, good fit, and it is worth buying. Satisfied.
Customer service is excellent and…
Customer service is excellent and timely!
Tactical Combat Vest - Nice
Good find, easy purchase, fairly timely shipping. Actual vest is simple and functional for civilian use for the range and more serious issues - lots of storage, easy to adjust and put on. Accidently ordered 2 items, return went smoothly good support. Return didn't exchange shipping fee, and required confirmation for credit, but if you follow the steps, all works out. Thanks Jessica.
It Looked like a good sale going on at Serremo.com.
It Looked like a good sale going on at Serremo.com.
So i decided to buy a Leather Jacket and the mens adult beanie hat. I received my order within a week and a half. No problems. Both Hat and Jacket are of good quality. Nothing wrong with the jacket. The mens beanie is very warm. Yeah. It was worth the buy and the wait.
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