ServevastDirect.co.uk Opiniones 

588
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We needed a small replacement part for our Smeg cooker. The customer service team very quickly identified the required part & gave us the serial number. Found the item very easily on the website & the... Ver más

Valorada con 5 estrellas sobre 5

I was able to speak to a human being to confirm part would fit my cooker. Delivery was next day as paid for!

Valorada con 5 estrellas sobre 5

Servevast were able to source multiple replacement parts for my trusty 25yr old Smeg Oven to leave it looking like new! There was a small quality issue with one part which was immediately and without... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Following a call out from an unrelated company who wanted to charge ridiculous money and needed to wait 14 days for spare parts, I got in contact with these guys - explained my problem. I was asked to... Ver más

Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

Official UK Spares & Accessories Retailer for Smeg


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

588 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(588)

53 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Smeg dishwasher

Good points. Ordering parts was straightforward and customer service was excellent.
Bad points. Two out of three items ordered were out of stock and took time to arrive. One of the items was not an exact replacement so necessitated buying a compatible extra item.
Online communications could be improved as information was spread out necessitation much scrolling.

3 de junio de 2026
Opinión espontánea
Logotipo de ServevastDirect.co.uk

Respuesta de ServevastDirect.co.uk

Thank you for taking the time to do a review.

We have updated the information on our website to reflect the changes to the dishwasher basket you purchased. Please get in contact with us again in the future if you have further requirements.

Valorada con 5 estrellas sobre 5

Smeg fridge compartment lid.

Once correct part located on site, easy ordering. Had to wait a bit for part to arrive from italy, but overall happy with the service. Would use again, but hope i don't have to.... But it is Italian..... poorly designed item.

23 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service - slow delivery

Went here after B&Q sent me a spare that was defective.

Support were really good, it was well packaged and everything works as it should.

Delivery took a while but that's down to Royal Mail. Worth the wait though.

12 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic - highly recommended

Urgently needed a replacement filter for my coffee machine. Sourced it with Servevast Direct, and can safely say the whole process was fantastic. The replacement was reasonably priced……communication throughout was excellent…..delivery was quick. I was very impressed indeed and would strongly recommend using this company. Fantastic service all round. And you can get a small discount if you buy from them again.

6 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best way to get a genuine part

The best way to get a genuine replacement parts for your Smeg appliance. Delivery took some time but I was informed all the way what was happening and the part arrived in perfect condition. My fridge is like new again.

24 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Refreshingly good after sales support

Reported a problem with a leak in filter of my out-of-warranty espresso machine and was pleased with your, no hesitation, offer to send me replacement filters. When the courier had a problem with delivery of same, you immediately stepped in to problem solve. It is so refreshing (and rare now ) to experience excellence in after sales service and 100% encourages me to chose Smeg for future purchases

20 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

There was superb communication with the…

There was superb communication with the company. After I had placed the order I was worried that I had ordered the wrong length. After giving the details of the SMEG job model and which burner I needed the part for they responded quickly to reassure me I had ordered the correct part. They then emailed me when the part had been sent, who would deliver it and when and then it was delivered on time.

21 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Par excellence service

The service I received from Smeg when my coffee machine developed a problem was par excellence. The team were so helpful, the turnaround period was quick and the whole process was smooth and hassle less. The whole outcome exceeded my expectation.

20 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. I couldnt find the model number but with the support of Tom and sending in photos we received the exact fit.

7 de marzo de 2026
Opinión espontánea

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