The absolute best, the lady who demonstrated what is now my new overlocker was not just knowledgeable but kind and friendly. I ordered my overlocker and it was delivered the next day, because of the w... Ver más
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Consulta las opiniones de los clientes
The lady who helped me test the Janome 5060 and the Bernina 335 sewing machines was knowledgeable and helpful. Nothing i asked was too much trouble. The extras i ordered followed soon after. I would... Ver más
Online order went through smoothly, queries sorted out quickly. Very efficient company. Thank you
Ordered online and you took the trouble to phone me to check confirm we which machine I had. The person who dealt with the query was very knowledgeable and helpful.
Información sobre la empresa
Escrito por la empresa
We are Sewing Machine World, based in King’s Lynn, Norfolk, offering many services from our Bricks and Mortar shop. We are dealers and approved warranty agents for all major sewing machine brands; Bernina, Brother, Janome, Pfaff, Husqvarna, Juki and Babylock and also sell refurbished used machines. As well as carrying out servicing and repairs in our workshop, we are the only official warranty agent for Babylock in the UK. We sell online at www.sewingmachineworld.co.uk and offer Free Delivery on all machines, with our unique return to base warranty terms. Our friendly team have the knowledge to help you find the perfect machine, or with trouble shooting should problems occur. We also offer one to one tuition on all new machines purchased in store. We have engineers on site and experienced product specialists on hand to guide you from the first enquiry, through to a hassle free after service.
Información de contacto
7 Laen Court, Horsley's Fields, PE30 5DD, King's Lynn, Reino Unido
- 01553773362
- info@sewingmachineworld.co.uk
- sewingmachineworld.co.uk
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I ordered from a company I had never…
I ordered from a company I had never heard of before and was a bit dubious about doing that but I didn't need to worry as they were really good. They kept me informed of the progression of my order and it arrived very quickly with no problems

Respuesta de Sewing Machine World
Excellent 5 out of 5
I purchased a Brother NV 1800Q back in May from Sewing World. I originally was going for the cheaper model as I have only been sewing since January 2025 but so glad i didn't. Its much easier to use with lots of extras that I thought I wouldn't use but I do. Today I went for my 1 hours free lesson on using the machine. The lady who gave me the lesson was called Rita. She was very knowledgeable, helpful and funny. I had 2 main questions to find out and she answered and showed me how to use it. She then took the time to go through everything from start to finish. I didn't realize there was so many other things it can do and i didn't know. I could not wait for the lesson to finish so i could get home to try them out. Highly recommend Rita for her knowledge and Sewing World for their help and expertise.

Respuesta de Sewing Machine World
A very helpful and efficient…
A very helpful and efficient service.The purchased product was received promptly and well packaged.

Respuesta de Sewing Machine World
Excellent service …
I ordered online which was extremely easy to do and delivery was scheduled for within a couple of days.
Unfortunately the parcel did not arrive when scheduled but this was due to the delivery company losing the parcel.
Sewing machine world were very helpful when I rang them and arranged for a new machine to be shipped direct from the manufacturer. I cannot fault the service I received and would definitely recommend this company.

Respuesta de Sewing Machine World
Great service
I went there to buy a embroidery machine, I was between 2 machines and the nice man showed me both and explained the difference.

Respuesta de Sewing Machine World

Respuesta de Sewing Machine World
Sewing Machine World (SMW)ordered my…
Sewing Machine World (SMW)ordered my new Brother scan n’ cut machine from their Brother supplies and unfortunately the supplies did not complete the order.
SMW, was so apologetic for the delay, the owner was genuinely upset. Nowadays that is rear. He did everything in his power to make sure I spoke to the suppliers so that they could sort the problem out. I did get to speak to someone in the suppliers company who again like SMW’s staff went above and beyond to fix the problem. I can gladly say everything was sorted and an apology given. It is absolutely rare for companies to work well together to help the customers.
Thank you Sewing Machine World, I will definitely order from you again. AA xxxxx
Dee.F

Respuesta de Sewing Machine World

Respuesta de Sewing Machine World
Delivered promptly and was as described.
Delivered promptly and was as described.

Respuesta de Sewing Machine World
Package arrived in good time and was…
Package arrived in good time and was just as ordered

Respuesta de Sewing Machine World
I can only praise the excellent service…
I can only praise the excellent service and support whilst trading in my two machines which had enabled me to upgrade . Excellent support from Harvey and Chris for prompt delivery thank you
Angela

Respuesta de Sewing Machine World
Update on not having received item
I am updating my first review as I have now been in touch with Sewing Machine World. Delay on item on order from Brother and human error in not advising me at the time. Everything has been sorted to my satisfaction and I would not hesitate to purchase from them again as they have been extremely helpful sorting out the issue.
Absolutely brilliant service
Absolutely brilliant service. Bought a reconditioned Janome machine. Immaculate condition with manual and various bits and pieces. Couldn’t be happier. Loving it.
The seller did a good job.
I made an order easily and quickly (Janome DC 230), delivery in three days, exactly according to the order.
Good job, thanks.

Respuesta de Sewing Machine World
Fantastic service and speedy delivery
Fantastic service and speedy delivery. Will definitely use again.

Respuesta de Sewing Machine World
Great customer service
The team at Sewing World were very helpful and reached out to make sure I got the right item. Will use them in the future

Respuesta de Sewing Machine World
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