Fantastic service from Woodseats once again Another wonderful experience with Woodseats Sewing Machines. The team have looked after me brilliantly from start to finish. I first spotted t... Ver más
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Consulta las opiniones de los clientes
Excellent customer service from Matt in helping me choose the right machine .Ordering was easy and I opted to collect instore. All ready and waiting for me. Delighted with my purchase , highly recomm... Ver más
La empresa ha respondido
Quick delivery and competitive prices. Bought many items from them including embroidery machines, sewing machine and scan and cut machine, also accessories. Wouldn’t go anywhere else as the service i... Ver más
La empresa ha respondido
Honest, friendly service. I took my 40 year old machine for repair but alas it couldn't be saved. Matt gave sound advice and I returned later to buy a new machine. I was able to try different models,... Ver más
Información sobre la empresa
Sobre A61 Woodseats Sewing Machines LTD
Escrito por la empresa
A family run business since 1959, we have vast knowledge on new and old sewing machines alike. We sell new and preloved machines, as well as holding multiple certificates for repairing and servicing major brand sewing machines such as Brother, Janome, Bernina, and more.
Our main priority has always been customer service, our efforts have always been put into the passion we have for delivering first class service, fast delivery, and having renowned helpful staff ready at hand to assist you.
We have multiple avenues to support our customers, such as on the Facebook groups we have created, YouTube videos, Zoom tuition, phonecall, website livechat and email.
We are the UK's leading premier dealer of Brother embroidery, sewing, overlocker and coverstitch machines.
Información de contacto
59 Sheffield Road, S18 2GF, Dronfield, Reino Unido
- 0114 255 2822
- wsmsewing@btconnect.com
- woodseatssewingmachinesshop.co.uk
4,9
Excelente
509 opiniones
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The team sent my order out really…
The team sent my order out really quick. Ordered Tuesday night, arrived Thursday. Used many times and will do again. Thank you x
5 de agosto de 2026
Respuesta de A61 Woodseats Sewing Machines LTD
Thank you for leaving us this review! I'm glad to hear your order was sent out and received speedily! We look forward to looking after you in the future :)
Kind regards,
The team at Woodseats
Excellent customer service from Matt in…
Excellent customer service from Matt in helping me choose the right machine .Ordering was easy and I opted to collect instore. All ready and waiting for me.
Delighted with my purchase , highly recommend this company .
4 de agosto de 2026
Respuesta de A61 Woodseats Sewing Machines LTD
Thank you so much for leaving this fantastic review for us. We appreciate it very much. We are very pleased Matt could assist you with your purchase and we hope you enjoy your new machine!
Kind regards,
The team at Woodseats
Fantastic service from Woodseats once again
Fantastic service from Woodseats once again
Another wonderful experience with Woodseats Sewing Machines. The team have looked after me brilliantly from start to finish.
I first spotted the beautiful BERNINA 580 Liberty Edition at BERNINA and fell in love with it. Woodseats went out of their way to get all the details and pricing for me, then ordered one so I could take delivery as soon as they became available.
Communication and service throughout were excellent, and nothing was ever too much trouble.
I’ve now taken delivery and she is absolutely stunning — even the Liberty cases are beautiful! I’m looking forward to setting her up and enjoying many years of sewing with her.
It’s lovely to deal with a company where you feel genuinely valued as a customer. Thank you once again to the whole Woodseats team. I wouldn’t hesitate to recommend you. ❤️
Five stars, very well deserved. ⭐️⭐️⭐️⭐️⭐️
7 de agosto de 2026
Opinión espontánea
Respuesta de A61 Woodseats Sewing Machines LTD
Thank you so much for leaving us this wonderful review. We are thrilled to have seen your new machine arrive earlier than expected, and are so honoured to have been able to assist you, once again.
Like always, if you need our support, you know where we are :)
Respuesta de A61 Woodseats Sewing Machines LTD
Thank you for leaving us a 5 star review! It is very much appreciated. If you ever need any help, please do not hesitate to contact us.
Kind regards,
Matt
Respuesta de A61 Woodseats Sewing Machines LTD
Thank you so much for leaving us a review. I am glad to see we have got your order to you speedily.
Kind regards,
Matt
Smooth Transaction
Had no problems. Ordered, delivered a day earlier than scheduled. Thankyou
17 de julio de 2026
Respuesta de A61 Woodseats Sewing Machines LTD
Thank you so much for leaving us a 5 star review. We really appreciate it, and I am thrilled to see you received your order ahead of schedule.
Kind regards,
Matt
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Excellent service from A61 Woodseats Sewing Machines Ltd
I recently purchased a Brother ScanNCut mat from A61 Woodseats Sewing Machines Ltd and couldn’t be happier with the service.
Not only did they offer the best price I could find, but the whole ordering process was excellent. My order was dispatched quickly, and I was kept fully updated throughout, with communication right through to delivery.
The delivery itself was super fast, which was a real bonus.
It’s refreshing to receive such a great combination of competitive pricing, excellent communication and speedy delivery. I would definitely recommend A61 Woodseats Sewing Machines Ltd and will happily use them again for future purchases.
Thank you for such a great service! ⭐️⭐️⭐️⭐️⭐️
1 de junio de 2026
Opinión espontánea
Respuesta de A61 Woodseats Sewing Machines LTD
Thank you very much for leaving us such a thoughtful, wonderful review. We are honoured to have been able to help you with your ordering process as a whole. We look forward to supporting you with your future orders!
Kind regards,
Matt
No-messing service and quick delivery
21 de julio de 2026
Respuesta de A61 Woodseats Sewing Machines LTD
Hi KS,
Thank you so much for taking your time to leave us a review, we appreciate it very much. We look forward to serving you again soon!
Kind regards,
Matt
Easy efficient purchase
Easy efficient purchase . Updated when delivery was expected and machines arrived on time . Great service from a great team thank you x
2 de julio de 2026
Respuesta de A61 Woodseats Sewing Machines LTD
Thank you so much for your kind review! We're delighted to hear that you found the purchase process easy and efficient, and that your machine arrived on time. Keeping our customers informed every step of the way is really important to us. We truly appreciate your support and hope you enjoy your new machine. If you ever need any advice or assistance, we're always here to help. 😊
Quick delivery and competitive prices
Quick delivery and competitive prices. Bought many items from them including embroidery machines, sewing machine and scan and cut machine, also accessories. Wouldn’t go anywhere else as the service is second to none.
3 de julio de 2026
Respuesta de A61 Woodseats Sewing Machines LTD
Thank you so much for your wonderful review and for your continued loyalty! We're delighted to hear you've been happy with our quick delivery, competitive prices, and the service you've received over the years. It means a great deal to know we're your first choice for sewing, embroidery, ScanNCut machines, and accessories. We truly appreciate your support and look forward to helping you with many more projects in the future.
Easy to order &fast delivery
2 de julio de 2026
Respuesta de A61 Woodseats Sewing Machines LTD
Thank you for your 5-star review! We're so pleased to hear you found it easy to order and that your delivery arrived quickly. We really appreciate your support and look forward to helping you again soon.
Excellent service and quick delivery
Excellent service and quick delivery. Highly recommend.
1 de julio de 2026
Respuesta de A61 Woodseats Sewing Machines LTD
Thanks so much for your fantastic review! We're delighted to hear you were pleased with our service and quick delivery. Your recommendation means a lot to us, and we look forward to serving you again soon.
Respuesta de A61 Woodseats Sewing Machines LTD
Thank you for your kind review! We're delighted to hear you received great service once again. We really appreciate your continued support and look forward to serving you again soon.
Respuesta de A61 Woodseats Sewing Machines LTD
Thank you for your time in leaving us a wonderful review! We're delighted you found the right product at a competitive price and received speedy service. We appreciate your support and look forward to serving you again soon.
Kind regards,
Matt
Great service as always
Great service as always, order placed on line and items delivered within 72 hours. Love shopping at Woodseats.
18 de junio de 2026
Respuesta de A61 Woodseats Sewing Machines LTD
Thank you for your continued support! We're delighted to hear everything arrived quickly and that your online ordering experience was smooth. We really appreciate your kind words and look forward to helping you again soon.
Kind regards,
Matt
Very good experience with this…
Very good experience with this purchase. Kept in touch to keep me up to date with delivery and arranged for it to be delivered at a convenient time.
Would recommend 👍
6 de junio de 2026
Respuesta de A61 Woodseats Sewing Machines LTD
Thank you for your fantastic 5-star review! We're delighted to hear you had such a positive experience with your purchase. Keeping our customers informed and arranging delivery at a convenient time is all part of the service we aim to provide. Thank you for your recommendation – it means a great deal to us, and we hope to assist you again in the future.
Kind regards,
A61 Woodseats Sewing Machines LTD
Atendimento rápido e bem explicado
Atendimento rápido e bem explicado. Pedido chegou super rápido tbm.
6 de junio de 2026
Respuesta de A61 Woodseats Sewing Machines LTD
Hi Juliana,
Thank you for your wonderful review! We're pleased to hear that you received clear advice and fast service, and that your order arrived quickly. Your feedback means a lot to our team. We look forward to serving you again soon.
Kind regards,
A61 Woodseats Sewing Machines LTD
Bought new machine from Woodseats went…
Bought new machine from Woodseats went faulty less than six months from purchase - company didn’t want know full stop. Use @ your peril!!!!!
Thanks in reply! – but this matter has now been resolved with full assistance from the manufacturer and none from Woodseats Sewing Machines Ltd!
9 de junio de 2026
Opinión espontánea
Respuesta de A61 Woodseats Sewing Machines LTD
Hi Ralph,
Thank you for your time in leaving your review.
I am sorry to see you feel we haven't looked after you from an aftersales point of view.
Today was our first point of contact with you after your purchase from us on eBay back in January.
You informed us you had attempted to contact us for the last two Monday's (which we do not open on, unfortunately), without leaving a voicemail. We haven't received any emails, or eBay messages since your purchase.
Upon purchasing a machine from ourselves, you receive alongside the machine, a sales receipt which asks you to kindly keep all packaging in case we ever need to collect your machine due to distance. A service which we offer free of charge for the duration of the machine's warranty. Today, unbeknownst to us, you informed us you disposed of the packaging when you had the new machine delivered. Edit - thank you for your edit to this review, we asked you to contact Brother as they would help, as you had disposed of the packaging upon receiving your machine. I am glad to hear you are now sorted with ours and Brother's assistance.
You also told me you took the machine to a "local shop", but did not disclose who you took it to, or if they were a certified Brother dealer with training for repairs.
You asked us to compensate you for having to do so, in which this shop charged you to get it repaired. As this was solely your choice, and you had not contacted us other than attempting to phone us on 2 Monday's prior, we could not assist you with this, as we had no knowledge of any issues you had and it was your personal decision to take it elsewhere.
As customer satisfaction is of utmost importance to us, we go above and beyond to make sure all of our customers are treated equally, no matter the problem or assistance required.
If we could have had the opportunity to look after you, and had you contacted us when we were open via phonecall, or whilst we were closed by: sending an email, Facebook message, website contact form, eBay message, we would have very much "wanted to know" and happily looked after you.
I hope you have a good rest of your day,
Kind regards,
Woodseats
All the stars out of the sky for these…
All the stars out of the sky for these lovely people, I visited on advice, I’m so grateful I went. The customer service was excellent, the knowledge and advice was greatly appreciated. I was very happy and went home with excitement with my purchase. Had a great laugh too, didn’t want to leave really, like a kid in a sweetshop. I will definitely be visiting again. Would recomend this shop 100%. Thankyou so much. 🤸♂️😂👍🏻
6 de junio de 2026
Opinión espontánea
Respuesta de A61 Woodseats Sewing Machines LTD
Thank you so much for your amazing review!
We're delighted to hear you enjoyed your visit and found our advice and customer service helpful. It was a pleasure helping you choose your purchase, and we're glad we could make the experience enjoyable too.
Thank you for your recommendation and kind words. We look forward to welcoming you back again soon!
Best wishes,
The A61 Woodseats Sewing Machines Team
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