Shabby.co.uk Opiniones 

255
•
TrustScore: 3 sobre 5

3,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered from this company on 22nd February. Aside from an email order confirmation, I have heard nothing since, despite sending several emails to their only contact method “Contact at Shabby” email ad... Ver más

Valorada con 3 estrellas sobre 5

In order to track parcel I was directed to the Shop App, which I found a hassle to download and then to use and it just said my order was being prepared, until it was delivered. No expected date etc.... Ver más

Valorada con 1 estrellas sobre 5

Ordered wallpaper from Shabby on a 2-4 days delivery. It didnt appear. Numerous enquires totally ignored . The only reply I received claimed 'we are waiting for the paper from our suppliers' They a... Ver más

Valorada con 5 estrellas sobre 5

it these days of shabby service and products, Shabby stands head and shoulders above its competition. service s swift and efficient without hoops to be jumping through. products is of highest quality... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

Unique Home Furniture and Accessories. Home is what you make of it, and at Shabby we want to give you the choice of beautiful pieces and stylish accessories that can help you breathe life into your interior. We know it’s the little touches that make a house a home, from a statement chaise lounge all the way down to the stems of your wine glasses. Which is the idea that was the birth of Shabby - to offer a carefully curated range of luxurious home accessories and furniture to make your home a place you love to live in.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

255 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,0

Todas las opiniones

(255)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Bah Humbug? Where is my humbug cushion?!?!

Where is my Humbug cushion? I sent an email to you without response- seems to be your modus operandi!
Get it sorted or refund my money.
Unprofessional online companies will be named, shamed and brought to task.
Send my cushion or I’ll send my lawyer round.
Be warned.

8 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I wouldn’t recommend this company to…

I wouldn’t recommend this company to anybody !!!!!
Paid for products
Supposed to be next day delivery 🤔
over 3 weeks later and still no items
Company doesn’t respond to emails asking for money back so am taking it that they are a fraudulent company and had no intention to send any goods out !!!
Maybe this will get their attention!!!!
Would not recommend!!!!!

24 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

A good experience

The quality of the coffee table I ordered was very good the price was reasonable and the delivery was quick. I was very pleased

7 de octubre de 2023
Valorada con 1 estrellas sobre 5

I have not received my order yet

I have not received my order yet, and despite multiple attempts to contact Shabby, I have still not received any replies and no idea whether my order will ever arrive.
I paid £5:99 for 2-4 days delivery and no news at all.
Thank you for your reply, however I can confirm I still haven’t received any emails or info about my item. I have even been checking my junk email and there is absolutely nothing from shabby.
I’m very disappointed with this response as it certainly doesn’t reflect my experience. All I wish is to receive the order I have paid for

2 de septiembre de 2023
Logotipo de Shabby.co.uk

Respuesta de Shabby.co.uk

Good Morning,

Thank you for taking the time to leave a review. I can confirm all your emails have been responded to and I have kept you updated with the order. I have emailed you yesterday with further information regarding delivery.

I will continue to do this and will be in touch on the email address we have been speaking on.

Kind Regards,
Benjamin
Shabby.co.uk

Valorada con 4 estrellas sobre 5

Delivered earlier than expected

Bar table and chairs arrived earlier than expected. Quality ok for the price, once assembled, but assembly was challenging as holes for nuts and bolts didn't line up on many sections. However overall pleasantly surprised given the number of negative reviews I had read.

1 de septiembre de 2023
Opinión espontánea
Logotipo de Shabby.co.uk

Respuesta de Shabby.co.uk

Good Morning,

Thank you for taking the time to leave a review! Delighted to hear you are happy the service received! If there is anything at all I can help with, please do not hesitate to contact me further!

Kind Regards,
Benjamin
Shabby.co.uk

Valorada con 1 estrellas sobre 5

Still not received item that I…

Still not received item that I purchased which was due for delivery 8 days ago. No other update provided by Shabby or the delivery company, just been told they have my item and that’s it. Terrible customer service.

11 de agosto de 2023
Logotipo de Shabby.co.uk

Respuesta de Shabby.co.uk

Good Afternoon Mark,

Thank you for taking the time to leave a review. As mentioned, there has been a delay with the courier in delivering but I have kept you updated and have been chasing the couriers daily for you. I have emailed you yesterday and this morning with further information regarding delivery.

We do apologise for the unforeseen delay, which could not have been foreseen prior to dispatch and I am personally dealing with this for you to get this delivered as soon as possible and have been keeping you updated.

I will continue to do this and will be in touch on the email address we have been speaking on.

Kind Regards,
Benjamin
Shabby.co.uk

Valorada con 1 estrellas sobre 5

My item hasn’t arrived and I ordered it…

My item hasn’t arrived and I ordered it a week ago and have had no updates on delivery

15 de agosto de 2023
Logotipo de Shabby.co.uk

Respuesta de Shabby.co.uk

Good Afternoon,

Thank you for taking the time to leave a review. As per the emails, we have sent advising of the dispatch lead time, your order is out for delivery today, Wed 30th Aug between 17:00 - 19:00. I have also included the tracking on my emails.

If there is anything else I can help with, please do not hesitate to contact me further on the email sent.

Have a great day!

Kind Regards,
Benjamin
Shabby.co.uk

Valorada con 5 estrellas sobre 5

Prompt service

5 de agosto de 2023
Logotipo de Shabby.co.uk

Respuesta de Shabby.co.uk

Good Afternoon,

Thank you for taking the time to leave a review! Delighted to hear you are happy the service received! If there is anything at all I can help with, please do not hesitate to contact me further!

Kind Regards,
Benjamin
Shabby.co.uk

Valorada con 1 estrellas sobre 5

We have not received our carpet and…

We have not received our carpet and there is no telephone number to call anyone ,total rip-off don’t use

26 de julio de 2023
Logotipo de Shabby.co.uk

Respuesta de Shabby.co.uk

Good afternoon,

Thank you for taking the time to leave a review.

As per our emails this morning, I can see your order was directly dispatched from our suppliers and unfortunatley, the tracking has not ever updated with the couriers. Moving forward, we can process for the item to be resent out to you or refunded and have emailed you on how you wish to proceed on the 10th but have not received a response.

If you can reply to the email I sent, we can advise further for you.

Kind Regards,
Benjamin
Shabby.co.uk

Valorada con 5 estrellas sobre 5

shabby order

excellent ordering service along with quick delivery and competitive pricing. Arrived well packaged. Thank you.

8 de agosto de 2023
Opinión espontánea
Logotipo de Shabby.co.uk

Respuesta de Shabby.co.uk

Good Afternoon,

Thank you for taking the time to leave a review! Delighted to hear you are happy the service received! If there is anything at all I can help with, please do not hesitate to contact me further!

Kind Regards,
Benjamin
Shabby.co.uk

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