Shades of Coffee Opiniones 

452
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

PID kit for Gaggia Classic Pro Evo is Fab. Don't underestimate how long this will take, read through the guides and watch youtube tutorials before attempting. Slow & steady wins the race - your coffee... Ver más

Valorada con 4 estrellas sobre 5

Very nice guys, helpful, respond quickly and generally quite pleasant to interact with. Most items are perhaps a bit overpriced but definitely make the Gaggia a much better machine. Avoid the overpric... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My heavily modded Gaggia was is need of some TLC. Everything I needed was available and delivered very promptly and the transformation is amazing: New brass boiler - more temperature stability... Ver más

Valorada con 5 estrellas sobre 5

Shades are fantastic! Great selection of parts for the Gaggia Classic. Fast delivery and always well packaged.

Información sobre la empresa

  1. Proveedor de máquinas de café

Escrito por la empresa

Due to the bizarre, restrictive and somewhat bullying approach adopted by TrustPilot in trying to force us to pay them thousands of dollars a year in order to simply display a link to this page on our website, as well as a summary of our review score - we have decided to NOT continue embracing or using this platform. Google Reviews and our our website reviews can be used instead. Shades of Coffee is a web based retail company selling niche products and solutions to home baristas and coffee enthusiasts globally. It's a small family business, based in Swindon, Wiltshire - in the United Kingdom and we specialise in the Gaggia Classic. We love to provide innovative products for the Gaggia Classic, and many of the products that we offer are unique to Shades of Coffee. Due to our very good and very specialist knowledge of our products and the Gaggia Classic machine that we specialise in, we mainly sell directly to customers globally - so that we can properly advise and support them throughout their coffee journey with a Classic.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

452 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(452)

61 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery, great comms good instructions and is always available for any help if things go wrong. One part was not working correctly i sent an email and he promptly sent another once I checked a few things to confirm it was faulty

20 de abril de 2025
Valorada con 5 estrellas sobre 5

Lovely service

Swiftly delivered. Lovely bit of turned walnut for our Gaggier steamer. Much nicer than the plastic one, which had had its day and cracked.

12 de marzo de 2025
Valorada con 2 estrellas sobre 5

had to pay more in customs than the…

had to pay more in customs than the value of the product

12 de marzo de 2025
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Respuesta de Shades of Coffee

Thanks for your review Marco - but giving us a low score on this review for something that is outside of our control is a little harsh.
Yes, EU countries force you to pay VAT and a handling fee before delivery - but we make this very obvious on our website in a number of places, and giving us a low score for extra taxes due to an EU law when this should be a review of our goods and services is probably not what the intention is. Hopefully we can help you again in the future anyway.

Valorada con 5 estrellas sobre 5

Shades of Coffee - Excellent Customer Service

For the several orders I have placed, I've only had great experiences with Shades of Coffee. Shipping from the UK, I've always received my packages faster than expected. But the shining star of a SoC shopping experience has to be Adrian. Questions are always answered, sometimes minutes after asking. Adrian is very knowledgeable about the products and all things Gaggia. I highly recommend Shades of Coffee!

11 de marzo de 2025
Valorada con 5 estrellas sobre 5

You get what you order

You get what you order.
Addressing some of the shortfalls in Gaggia through right interventions that not only enhance user expeirence but also make this machine at par with prosumer set-up. And Last but not the least great customer service.

12 de marzo de 2025
Valorada con 5 estrellas sobre 5

SoC people are amazing

SoC people are amazing. They have all the imaginable mods for Gaggia machines and the prices are competitive. The best part is that they deliver to India and I’ve never faced any customs delays. Sometimes there is a customs levy but never anything unreasonable. And SoC customer support, if you ever need it, it a breath of fresh air! Super responsive and helpful.

10 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Yes yes yes!! The best experience

Amazing experience! The seller was incredibly kind and helped me step by step with assembling the parts. The shipping was super fast, and the customer support was absolutely top-notch. I couldn’t have asked for a better service. Highly recommended!

13 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top box kit with PID

I purchased the Top box kit with PID and flow control, the LED light kit. Great kit, fits really well and the taste of espresso really improved! It’s night and day! If your asking yourself should I do it? Do it! I would have done it sooner of I’d known.
I had a trouble with the steam SS-Relay when finished with the installation. I emailed them and with a few back and forth of testing with my multi-meter, they sent me a new one free of charge.
Thank you Ade for the great customer service!
I will purchase their the steam valve to replace mine that’s dripping.

30 de noviembre de 2024
Opinión espontánea
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Respuesta de Shades of Coffee

Thanks for your kind review Tristan - and we're very glad that your machine is providing you with some improved coffee now. Our TopBox bundle is a great mod, and every Classic should have one!
Enjoy drinking the fruits of your labours :-)

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