Shades of Coffee Opiniones 

452
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

PID kit for Gaggia Classic Pro Evo is Fab. Don't underestimate how long this will take, read through the guides and watch youtube tutorials before attempting. Slow & steady wins the race - your coffee... Ver más

Valorada con 4 estrellas sobre 5

Very nice guys, helpful, respond quickly and generally quite pleasant to interact with. Most items are perhaps a bit overpriced but definitely make the Gaggia a much better machine. Avoid the overpric... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My heavily modded Gaggia was is need of some TLC. Everything I needed was available and delivered very promptly and the transformation is amazing: New brass boiler - more temperature stability... Ver más

Valorada con 5 estrellas sobre 5

Shades are fantastic! Great selection of parts for the Gaggia Classic. Fast delivery and always well packaged.

Información sobre la empresa

  1. Proveedor de máquinas de café

Escrito por la empresa

Due to the bizarre, restrictive and somewhat bullying approach adopted by TrustPilot in trying to force us to pay them thousands of dollars a year in order to simply display a link to this page on our website, as well as a summary of our review score - we have decided to NOT continue embracing or using this platform. Google Reviews and our our website reviews can be used instead. Shades of Coffee is a web based retail company selling niche products and solutions to home baristas and coffee enthusiasts globally. It's a small family business, based in Swindon, Wiltshire - in the United Kingdom and we specialise in the Gaggia Classic. We love to provide innovative products for the Gaggia Classic, and many of the products that we offer are unique to Shades of Coffee. Due to our very good and very specialist knowledge of our products and the Gaggia Classic machine that we specialise in, we mainly sell directly to customers globally - so that we can properly advise and support them throughout their coffee journey with a Classic.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

452 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(452)

61 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Had an issue with my PID

Had an issue with my PID, with the help and guidance from Adrian, everything is fixed and back in working order.

Thank you for your help and patience, can’t recommend Shades of Coffee enough.

23 de diciembre de 2023
Opinión espontánea
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Respuesta de Shades of Coffee

Our support will usually get you up and running quickly - thanks for the review Iain

Valorada con 5 estrellas sobre 5

Great products

Great products, wonderful service, easy to follow installation instructions.

11 de diciembre de 2023
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Respuesta de Shades of Coffee

Wonderful review - thanks Ed.

Valorada con 5 estrellas sobre 5

Source of improvement

Great website if you have a Gaggia the one to use if for getting a baby 06 even better for the coffee performance.

11 de diciembre de 2023
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Respuesta de Shades of Coffee

Thanks very much.

Valorada con 5 estrellas sobre 5

10/10 experience.

Shipping was incredibly fast, quality of items was exceptional, and best of all the instructions you provided automatically with the purchase of the 9 bar spring was so easy to follow. Really great experience.

11 de diciembre de 2023
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Respuesta de Shades of Coffee

10/10 review too - well 5/5, but you know what I mean!

Valorada con 4 estrellas sobre 5

Good!

Quick dispatch, well packaged, tidy product that seems to be working well and I’m sure that it will become better and better as I learn to use it more. Considering the amount of modifications needed SoC have domestically a great job getting this kit to fit in the Gaggia case. My only real frustration was fitting - the instructions do have everything you need to know, are step by step and quite well illustrated. I did find them overly and frustratingly conversational and details of whys and wherefores kept distracting. There isn’t an easy ‘Use’ part of the instructions either. It needs are working IMO. But it does contain all the information to fit in the right order so this certainly shouldn’t put anyone off buying the kit!

2 de diciembre de 2023
Opinión espontánea
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Respuesta de Shades of Coffee

Thanks very much - and thanks for the tips on how we could have achieved 5* from you too!

Valorada con 5 estrellas sobre 5

Extraction timer for gaggia classic, Brill!

The purchase and delivery was super quick, thank you!
The only constructive feedback I have is about the timer, it's lush, brilliant at yining my extraction. But maybe a bit expensive? Plus it has to be at a certain angle to be able to read it, if you see what I mean.
Love your company, and will order items again:)

10 de noviembre de 2023
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Respuesta de Shades of Coffee

Thanks very much for the 5* review - it’s really appreciated. We just wanted to give you some feedback concerning your pricing comment on the CronoQube timer. We spent a huge amount of money developing this product over a long period of time, mainly so that we could offer Gaggia (and other coffee machine brand) owners a cost effective automatic shot-timer. The only real alternative to our shot timer is a similar product that costs about £90. We can understand why they charge this much for it, as I doubt we’ll ever recoup our development and production costs for the CronoQube - but we really wanted baristas to have some alternative to automatically timing shots at something considerably less than £90. The CronoQube is our answer, and at significantly less that half the price we think we’ve done pretty well! It’s also an LCD screen, due to the low power consumption required for a battery operated device, and due to the way they work these typically have a specific reading angle, with display contrast shifting outside of that. Anyway - just a little background and info that we thought you might appreciate, given the time you took to write your kind review.

Valorada con 5 estrellas sobre 5

I appreciate the helpful communication…

I appreciate the helpful communication and support with choosing the right product. Also quick dispatch and delivery is great.

You can be certain that the products Shades sells are really good quality and work perfectly.

13 de noviembre de 2023
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Respuesta de Shades of Coffee

Thanks Tom - really appreciate the 5* review too.

Valorada con 5 estrellas sobre 5

Simple and works well

I ordered the PID, over pressure valve and pressure gauge kits. The detailed guidelines are impressive, and you really can't do wrong (pictures, warnings, reminders, etc...) The pressure reduction and temperature control improved my shots. Thank you!

12 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service - incredibly quick to respond the emails. And very fast next day delivery. My go to shop for all my Gaggia Classic needs!

3 de diciembre de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

The website was good and the customer…

The website was good and the customer service was good.
The shipping process was not. Nasty surprise of VAT and customs handling fees.
They say that this is disclosed on the website - but if it is, it isn't obvious.
They really shouldn't offer Euro currency - or shipping - without an EXPLICIT statement that there will be extra charges that the buyer has to acknowledge.

29 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had questions after purchasing a few…

I had questions after purchasing a few items. I reached to Shades and heard back promptly. The response was detailed and resolved my issue. I purchased a PID, brew head, screen and gaskets. The items fit perfectly and are high quality. I would buy from Shades again.

14 de octubre de 2023
Valorada con 5 estrellas sobre 5

A game changer

I recently purchased the PID kit for my Gaggia espresso machine from Shades of Coffee (plus the OPV, Brew Pressure Gauge, the Dimmer Mod and other parts) and I couldn't be happier with the results.

The delivery to Brazil occurred without any setbacks, and the installation process was surprisingly straightforward. The instructions provided were clear and concise. Still, after watching some videos on YouTube, the installation was even faster.

Every part felt good quality. It's clear that Shades of Coffee takes great care in sourcing high-quality components for their products, and it shows in the final result. Moreover, making coffee with my Gaggia has become a more enjoyable experience. The consistency and control provided by the PID make the process more fun and less stressful (no more crazy temperature surfing).

It's now a pleasure to experiment with different beans, knowing that I can trust my machine to deliver exceptional results every time.

7 de octubre de 2023

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