Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Two hockey playing sons. One absolutely obsessed with keeping grip fresh and perfect. Also obsessed with keeping his sticks (indoor/outdoor) ‘bussin’ The extensive choice of colours and personal... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Complete scam! Avoid! Ordered two items, they only sent one, and then continued to ignore me when I tried to get in contact with them. EDIT: I finally managed to get in contact via phone as the... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The products are as they always have been, fit for purpose. The benefit of using ShammyShack is the range available in one place, though marks deducted because often several items are out of stock... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I ordered some grips for a new stick and ordered it with next day delivery. I have yet to receive my delivery - I emailed the Shammy team and have had no reply either. Have previously used this compa... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de insumos para hockey
  2. Mayorista de accesorios deportivos

Escrito por la empresa

We started Shammy Shack in 2010 as we wanted to bring colour to the world of hockey. We were the first company in the world to provide five different coloured over grips and now you have the choice of over 50, still the largest anywhere on the planet. Talking about the planet - As parents we want to safeguard the environment. We recycle as much as possible and are striving to be plastic free by the middle of 2019. We don't use product packaging and have implemented a walk to post scheme. Hockey players like us have a great reputation for fair play. We try and emulate this at Shammy Shack by not charging too much for postage and packing and keeping product prices as low as possible. If you don't receive your order for some reason we will replace it without moaning, something we try and do when the umpire's decision goes against us. We are always looking at ways to improve and innovate, if you have any ideas we'd love to hear from you. What's coming up? Well that would be telling but we do have some exciting things in the pipeline.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

27 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 62% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

In Chamois Heaven!

Two hockey playing sons. One absolutely obsessed with keeping grip fresh and perfect. Also obsessed with keeping his sticks (indoor/outdoor) ‘bussin’
The extensive choice of colours and personalisation will keep him busy…. Pretty sure team mates soon! He will post some pics when he gets round to it.

For my younger son, following in brother’s footsteps choice of colours and duo colours allow for easy recognition of stick, hopefully preventing someone else picking up.

Great choice of colours for all players. Thank you

16 de diciembre de 2024
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Respuesta de Shammy Shack

Thank you Meriel, glad the boys are enjoying their hockey.

Valorada con 3 estrellas sobre 5

You get what you pay for.

The products are as they always have been, fit for purpose. The benefit of using ShammyShack is the range available in one place, though marks deducted because often several items are out of stock.

A fair product at a fair price.

Quick delivery.

22 de noviembre de 2024
Logotipo de Shammy Shack

Respuesta de Shammy Shack

Hi Tony, thank you for your review. We have just restocked so hopefully most of the products will be available. Unfortunately we are at the whims of the international market place so sometimes some colours aren't available.

Valorada con 1 estrellas sobre 5

Gone Bust or a Scam

My daughter ordered a grip.2 weeks ago. No product and no communication. DO NOT USE THESE GUYS. They are really poor or have gone bust.!!

20 de febrero de 2023
Opinión espontánea
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Respuesta de Shammy Shack

We haven't gone bust but did have some technical issues earlier in the year which have now been resolved.

Valorada con 1 estrellas sobre 5

Beware they take your money and you get no goods

I think this must be a scam. Paid for a new grip 2.5 weeks ago and it was supposed to arrive in 2-3 days.

Emails to Shammy shack go unanswered and the phone line doesn't seem to be answered either.

Will be pursuing recovery of my money through Shopify complaints and my bank.

18 de diciembre de 2022
Opinión espontánea
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Respuesta de Shammy Shack

Hi Steven, I hope your issue was resolved.

Valorada con 3 estrellas sobre 5

Faced issues - eventually fixed.

Complete scam! Avoid!

Ordered two items, they only sent one, and then continued to ignore me when I tried to get in contact with them.

EDIT: I finally managed to get in contact via phone as they were ignoring emails. Thankfully, guy on the phone was very apologetic and helpful and offered to rectify the issue. The product itself is good, but customer service has been generally lacking.

17 de agosto de 2022
Opinión espontánea
Logotipo de Shammy Shack

Respuesta de Shammy Shack

Glad we eventually got this sorted out.

Valorada con 5 estrellas sobre 5

awesome

cool colours, awesome delivery and they last much longer than the Dita or Grays ones, i wouldn't hesitate to use again also the deals are great £10 for three when its usually half that for just 1 shammy in shops or other sites

20 de abril de 2011
Opinión espontánea

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