Shaws Department Stores Opiniones 

263
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Good quality excellent service and delivered promptly fitted fleece sheet extremely soft warm and cosy for the cold nights ahead

Valorada con 5 estrellas sobre 5

Amazing customer service instigated by Therese in Dun Laoghaire and extended to her colleagues in Wexford and Waterford when I was searching for 2 duvet sets. The team tracked them down and I was able... Ver más

Valorada con 5 estrellas sobre 5

I had to report a faulty item I had bought online at Shaws Department store's before Christmas. I put off emailing Shaws as I did not need the inconvenience of it so close to Christmas. However, m... Ver más

Valorada con 1 estrellas sobre 5

Carlow Store Approached counter to ask about foundation. Assistant literally pointed to area of shop floor but never even offered help with choosing correct shade etc. Very unhelpful. The second ass... Ver más

Información sobre la empresa

  1. Tienda departamental

Escrito por la empresa

Shaws is an Irish family owned business established in 1864 that launched online in September 2021. All products shipped from Ireland and packed with care. Presently, Shaws operates 15 stores in the main provincial towns of Ireland and employs almost 1000 people. We remain a family-run business, with many Shaw family members work in various positions throughout the company. As the company has grown, so too has the depth and range of the products we offer; expanding to now include Womenswear, Menswear, Childrenswear, Schoolwear, Footwear, Beauty, Electrical Appliances, Jewellery, Home Solutions, Gifting and more. Being a service-led business, our people have always been vital to our success, with many dedicating their entire careers to Shaws. This loyalty, and their dedication to our customers, is a key factor in our long-standing success. Such commitment to our customers was recognised in 2020 when we were awarded the ‘Best Brand in Retail Sector’ in the CXi Ireland Customer Experience report. Contact us anytime at online@shaws.ie and please visit our new website www.shaws.ie For generations our customers have trusted us with their loyalty and continued support. It is this trust we pride ourselves on. People matter to us at Shaws, which is why when you shop with us, whether in-store or online, we guarantee you quality and care, from our family to yours.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

263 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(263)

76 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing customer service instigated by…

Amazing customer service instigated by Therese in Dun Laoghaire and extended to her colleagues in Wexford and Waterford when I was searching for 2 duvet sets. The team tracked them down and I was able to collect from DL. Shaws staff could teach other retailers a thing or two. Thank you Shaws!

5 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Deteriorating standards

Visited Shaws in Castlebar today (lunchtime). Was visiting for vitamins and bedlinen. There were five customers in the healthcare section, all looking for a member of staff but there were none. After a few minutes I decided to pick up the bed lined brand I was looking for and come back to healthcare. Could not find the brand in Shaws even though I check the brand on Google and Shaws was top of the list? Tried to find a staff member, but the one person was deep in conversation with friends discussing a debs that was being held on bank holiday Monday? I went to the counter to seek assistance. There was a lady serving a customer at the till and a man, who didn’t seem to have a uniform or name tag, who looked at me twice and turned away twice. Eventually he turned and asked if I needed help? I was surprised that he was a staff member and asked about the linen brand to which the lady assisted advised they could have it for sake in a different Shaws branch? I was not aware Shaws was a concession brand where different branches sold different ranges?
I left, passing the healthcare section, still staff less. A dreadful shopping experience.

2 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Shaws in Athy, Kildare

Shaws is a wonderful Store to shop in and there is a great variety of products and reasonably priced. The staff are so kind and helpful.

1 de junio de 2026
Valorada con 5 estrellas sobre 5

When in to shows today to find a bra…

When in to shows today in the crescent shopping centre in limerick to find a bra that fits tried on some ..Ella came to ask if I needed help . She went above and beyond to help me while she was helping another lady . If all store could have girls like Ella the more customers they would have .
Ella is a credit to your store . 10 out 10 . Fabulous girl
Geraldine ..

9 de mayo de 2026
Opinión espontánea

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