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Sheds Direct  Opiniones 

297
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Apologies for my misplaced review. I purchased the Pent Shed I previously mentioned from BuyShedsDirect and missed out the 'Buy' element when leaving my Trustpilot review. Thank you for bringing this... Ver más

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Valorada con 5 estrellas sobre 5

The 2 guys who came to erect my shed were so nice and polite . They had outstanding customer service and communication skills and they are a credit to your company .. They talked me through th... Ver más

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Valorada con 5 estrellas sobre 5

Quick well informed delivery, Andy W Your driver was so helpful carrying everything a short distance to the rear garden. He even went out of his way giving us tips for the build, such a lovely guy... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From start to finish, the service was excellent. Sales manager Kevin helped me choose the right shed/summerhouse, and Donna made the payment and delivery arrangements straightforward. On the day o... Ver más

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Información sobre la empresa

  1. Proveedor de cabañas y edificaciones de jardín
  2. también en la categoría
  3. Cabañas de madera
  4. Constructor de cobertizos
  5. Diseñador paisajista
  6. Jardín

Sobre Sheds Direct

Escrito por la empresa

Visit our website click here

Welcome to our profile page


At Sheds Direct, we take pride in offering exceptional craftsmanship and customer service. Established in 2000 as a family business, Sheds Direct has grown into a team of dedicated, passionate, and specialized shed experts, committed to delivering top-quality products to our customers across the UK.

Why Choose Sheds Direct?

• Over Two Decades of Expertise: With 20+ years of experience, we have the knowledge and expertise to guide you through your purchase, ensuring you choose the perfect shed for your needs.

• UK-Made Excellence: Every product is crafted right here in the UK, ensuring top-tier quality and durability.

• Comprehensive Service: From production to installation, our dedicated team is with you every step of the way.

Our Promise to You

At Sheds Direct, we are committed to delivering the highest standard of service and value.

Our goal is to ensure that every customer enjoys a stress-free experience, confident that they are receiving a product that not only meets but exceeds expectations.

If you are looking for a high-quality, durable sheds made by experts with a deep commitment to excellence, look no further than Sheds Direct. With our extensive product range, personalized service. Contact Us

Our Promise To You

Escrito por la empresa

We are committed to providing an excellent service to every single customer
That’s why when you buy from us we will personally design, manufacture, deliver and install your shed.

A Personalised Service

Kevin - Sales Manager

Kevin - Sales Manager
Kevin has many years of practical experience from manufacture to delivery and assembly. Kevin or Donna will deal with your enquiry from initial contact right through to organising the delivery and assembly of your building. We look forward to speaking with you.

Información de contacto

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4,9

Excelente

TrustScore: 5 sobre 5

297 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(297)

93 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Narrow shed supply and build

Easy and uncomplicated when picking and measuring, dealing with everyone they where really helpful as changed my build sizes a few times.
Well made and great quality the 2 fitters Ross & Tyler couldn't do enough to get it right.
Will use again 👍

4 de febrero de 2026
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Respuesta de Sheds Direct

Thank you so much for your kind words! We're delighted to hear that you found the process easy and that our team was helpful throughout — even with the changes along the way. It’s great to know you’re pleased with the quality and that Ross and Tyler made sure everything was just right. We really appreciate your feedback and look forward to working with you again in the future!

Valorada con 5 estrellas sobre 5

Easy,no fuss and friendly service

Easy,no fuss and friendly service. Made bespoke item and delivered and dropped off in quick time. Highly recommend and will use again.

26 de enero de 2026
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Respuesta de Sheds Direct

Thank you so much for your kind words! We're thrilled to hear you were happy with your bespoke item and our service. It was a pleasure to create it for you, and we really appreciate your recommendation. Looking forward to working with you again!

Valorada con 5 estrellas sobre 5

Efficient & Helpful

Donna was so helpful from the start to the end of our shed project and guided me through it all. She was extremely patient with all the numerous questions I had and was always very responsive. Tyler and Shaun that fitted our shed on the day were great despite the dreadful weather, it rained all day. They did an excellent job and we’re very pleased with the end result. Many thanks.

19 de enero de 2026
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Respuesta de Sheds Direct

Thank you so much for your kind words! We’re so glad to hear that Donna, Tyler, and Shaun took great care of you throughout your shed project — even in that awful weather! We really appreciate your patience and are delighted that you’re so happy with the final result.

Valorada con 5 estrellas sobre 5

Outstanding from first contact through…

Outstanding from first contact through to delivery and construction. Helped from the outset by Donna who took note of our requirements and discussed options. Order placed, monies paid as a deposit and then final balance. Shed delivered on date promised and constructed in one day by Tyler and James. Delighted with everything.

12 de enero de 2026
Opinión espontánea
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Respuesta de Sheds Direct

Thank you so much for your wonderful review! We’re so pleased to hear that Donna, Tyler, and James helped make everything run smoothly from start to finish. It’s great to know you’re delighted with your new shed — we really appreciate you choosing us!

Valorada con 5 estrellas sobre 5

Brilliant service from start to finish

Brilliant service from start to finish! Donna was super helpful and the two guys who installed were also lovely! Very happy with our Dutch Barn, Thankyou!!

21 de enero de 2026
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Respuesta de Sheds Direct

Thank you so much for your lovely review! We’re thrilled to hear you’re happy with your Dutch Barn and that Donna and the installation team made everything run smoothly. Enjoy your new space!

Valorada con 5 estrellas sobre 5

Great service

The sales and admin team very helpful , delivery and installation team excellent

21 de enero de 2026
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Respuesta de Sheds Direct

Thanks so much for taking the time to share your experience! We’re so glad our team could make the process smooth from start to finish. We’ll be sure to pass your kind words along to everyone involved.

Valorada con 5 estrellas sobre 5

Excellent ordering process with Donna…

Excellent ordering process with Donna and Lee and 2 engineers - ??Mike and Ross - were also very good at the installation

19 de enero de 2026
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Respuesta de Sheds Direct

Thank you so much for your kind review! We’re delighted to hear you had an excellent experience with us. We’ll be sure to pass on your lovely feedback to the team — they’ll really appreciate it! 😊

Valorada con 5 estrellas sobre 5

Great quality shed and service

Great qualitybl shed and service. These guys are top

13 de enero de 2026
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Respuesta de Sheds Direct

Thanks so much for your kind words! We’re glad you’re happy with the shed and our service. We really appreciate your support!

Valorada con 5 estrellas sobre 5

Excellent support in the design of the…

Excellent support in the design of the shed and the quality with a timely delivery by very friendly and informative staff was excellent.

13 de enero de 2026
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Respuesta de Sheds Direct

Thank you so much for your kind words! We’re delighted to hear you were happy with the shed design, quality, and our team’s service. We’ll be sure to share your feedback with the crew — they’ll really appreciate it. Enjoy your new shed!

Valorada con 2 estrellas sobre 5

Mould/ Mildewy shed within a week

The planning process worked well and I was initially really pleased to be able to make a shed customised to fit the required space in my garden. The installation went smoothly and the fitters were happy to transfer some panels over a wall to get into the space which was appreciated. The finished shed seems sturdy and well built, as expected from the high price. However - the interior wood felt noticeably damp on the inside and within a week I had mould/mildew covering a large proportion of the interior. When I raised this then I was told it was ‘only’ mildew and to deal with it myself. I am now left with the timely and costly task of de-moulding the interior shed myself (having spent over a grand and with children around) with the anxiety of knowing that it could come back at any time. A very disappointing outcome as I believed I was paying for a high end, high quality product. All things considered it has not delivered value for money.

14 de diciembre de 2025
Opinión espontánea
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Respuesta de Sheds Direct

Your shed was delivered during wet weather. Unfortunately, given our climate, this is sometimes unavoidable and panels can become wet during delivery. In these circumstances, the door simply needs to be left open for a few days to allow the inside of the shed to dry out fully. As this was not done, moisture remained inside, which led to mildew forming.
This is not related to the quality of the building, but rather to basic care and aftercare. By way of comparison, leaving damp washing in a basket for several days would result in a similar issue. In
your particular instance this is easily resolved by allowing the shed to air properly and, if necessary, applying a quick spray of HG mould remover or a similar product.
You initially called and spoke with Kevin. Donna returned your call but was unable to reach you, and she then followed this up via email with guidance on how to resolve the issue.
In the vast majority of cases (over 99.9%), following this advice resolves the problem. Had you let us know that the issue remained after carrying out the recommended steps, we would have been more than happy to call out and investigate further.
We take pride in our customer service and always aim to go above and beyond for our customers.
However, we do need customers to work with us so that we have the opportunity to resolve any concerns.
That said, if you can confirm that the issue has not been resolved, we will still gladly arrange a visit to inspect the shed and take matters further if required. Kind Regards Donna

Valorada con 5 estrellas sobre 5

Outstanding support from Sheds Direct



Excellent customer service from Sheds Direct. Dona was outstanding in customer care throughout. We had an issue with the interior wall boarding, which turned out to be the supplier’s fault, but Sheds Direct dealt with it quickly and efficiently. The problem was resolved with no hassle at all. Everyone we dealt with was friendly, helpful, and professional. Highly recommended.

16 de diciembre de 2025
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Respuesta de Sheds Direct

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you were pleased with our service and that Dona and the rest of our team were able to resolve the issue with your interior wall boarding quickly and efficiently.

We truly appreciate your recognition of our team’s efforts — customer satisfaction is always our top priority, and it’s great to know this was reflected in your experience.

Thank you again for recommending Sheds Direct, and we hope you enjoy your summer house for many years to come.

Valorada con 5 estrellas sobre 5

SO HAPPY WITH OUR CABIN


⭐️⭐️⭐️⭐️⭐️
Outstanding service from start to finish

Sheds Direct erected a wooden cabin in our garden and the whole process was swift, smooth, and completed on time. Ordering was straightforward, and visiting their showroom really helped. Kevin was extremely helpful and oversaw our design and specific requests with great attention to detail.

Donna provided amazing customer service throughout. When we experienced a setback due to the manufacturer changing the internal cabin panels from matt to gloss, the issue was dealt with swiftly and professionally. The panels were removed and replaced with an alternative interior choice without fuss. Communication was excellent throughout, with lots of contact and reassurance, nothing was ever too much trouble.

The quality of materials used is excellent, and the installers were polite, tidy, and respectful of our property.

A truly outstanding 5-star company. Highly recommended.

13 de diciembre de 2025
Opinión espontánea
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Respuesta de Sheds Direct

Thank you so much for your wonderful 5-star review! We’re absolutely delighted to hear how pleased you are with your new wooden cabin and that the whole process — from ordering to installation — went so smoothly.

It’s fantastic to know that Kevin and the team were able to bring your design ideas to life and that you felt supported throughout. We really appreciate your kind words about our communication and customer service — Donna and the rest of the team will be thrilled to read your feedback.

Thank you again for choosing Sheds Direct and for taking the time to share your experience. We hope you enjoy your cabin for many years to come!

Best wishes,
Donna & The Sheds Direct Team

Valorada con 5 estrellas sobre 5

Did exactly what I wanted

Did exactly what I wanted - provided an excellent shed, delivered and installed on time.

11 de diciembre de 2025
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Respuesta de Sheds Direct

Hi Alex, thank you for your review. We are happy you are pleased with the service you received. Kind Regards Donna

Valorada con 5 estrellas sobre 5

Great Service

The whole experience from ordering the shed with Kevin and Donna to the shed installation with the 2 guys that came to install it was great.

Kevin listened to what I needed and gave great advice for what I needed. Donna was really helpful in getting the shed delivered and installed on the day I needed.

The guys that came to install it were friendly and got it done in really heavy rain.

The quality of the shed is really good and I would definitely recommend Sheds Direct to friends and family.

3 de diciembre de 2025
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Respuesta de Sheds Direct

Thank you so much for your wonderful feedback! 🌟
We’re delighted to hear that you had such a positive experience from start to finish. We truly appreciate your recommendation and are thrilled that you’re happy with the quality of your new shed. Enjoy your new space, and thanks again for choosing Sheds Direct! Kind Regards Donna

Valorada con 5 estrellas sobre 5

Very happy with my shed from start 2…

Very happy with my shed from start 2 Finnish the saff very polite 2 the 2 men that built it would highley recommend thank u so much

9 de diciembre de 2025
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Respuesta de Sheds Direct

Thank you so much for your lovely review! 😊 We’re delighted to hear you’re happy with your shed and that our team made the whole process a positive experience. We’ll be sure to pass your kind words on to the builders. Enjoy your new shed, and thanks again for recommending us! Kind Regards Donna

Valorada con 5 estrellas sobre 5

Great experience and quality sheds

From start to finish the whole experience with Sheds Direct was spot on. Really helpful team (Donna and Kev) giving me ideas and things to make our purchase more appropriate for our needs - and the day of fitting, great communication and quality build. Thank you

8 de diciembre de 2025
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Respuesta de Sheds Direct

Thank you so much for your kind words! We’re delighted to hear you had such a great experience from start to finish. Donna and Kev will be thrilled to know their advice and support helped make your shed just right for your needs. We really appreciate your feedback and hope you enjoy your new shed for many years to come! Best Wishes Donna

Valorada con 5 estrellas sobre 5
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Respuesta de Sheds Direct

Thank you so much for your wonderful review! We’re delighted to hear that Donna, Kevin, and our installation team were able to get everything organised for you so quickly. It’s great to know the shed arrived in time for Christmas and that the team provided the fast, efficient service we aim for. We really appreciate your kind words and hope you enjoy your new storage space!

Best wishes, Donna

Valorada con 5 estrellas sobre 5

2 good lads Ray and Shaun

2 good lads Ray and Shaun. Got the shed up in great time even though the base wasn't the best.Great job thanks

14 de noviembre de 2025
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Respuesta de Sheds Direct

Hi Peter, thank you for taking the time to leave us a review. We are happy you are pleased with everything :) Kind Regards Donna

Valorada con 5 estrellas sobre 5

Happy customer (for many years)

I have used Sheds Direct for many years and they consistently provide a really high quality product and service. Everything is agreed, including drawings in advance so there are no surprises. The sheds themselves are really top quality. I have no hesitation in recommending them

1 de diciembre de 2025
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Respuesta de Sheds Direct

Thank you so much for your kind words and for being a loyal customer over the years! We truly appreciate your continued trust in Sheds Direct. It’s great to hear that you’re pleased with both our products and service — we always aim to make the process smooth and transparent from start to finish. Your recommendation means a lot to us! Kind Regards Donna

Valorada con 5 estrellas sobre 5

Whole team are superb.

Whole team are superb.
From Kevins enthusiasm and advice, Donnas calm support & Russ & Sean installing - fantastic.
Very pleased with our new workshop.
Great team.

30 de noviembre de 2025
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Respuesta de Sheds Direct

Hi Jez, Thank you for your kind words. We are so pleased you are happy with everything. Should you need any further assistance please don't hesitate to contact me. Kind Regards Donna

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