I made a bank transfer deposit of 1,400…
I made a bank transfer deposit of 1,400 TL to the gambling platform called Sheratonking approximately 2 hours ago. I qualified for and received a bonus by fully complying with the bonus rules stated on the site.
However, my bonus was later canceled without any concrete reason or evidence being provided. When I contacted live support, I was told that the action was taken due to “multi-account usage.” However, I only have one account on the platform and do not own or use any other accounts.
Despite not violating any rules, my bonus was removed and my winnings were withheld unfairly. I request the payment of the winnings I obtained in accordance with the bonus rules.
Therefore, I demand:
- That the bonus be restored to my account,
- That the 75,000 TL winnings earned through this bonus be paid to me in full,
- That concrete evidence regarding the “multi-account” allegation be provided to me.
Otherwise, I would like to state that I will initiate the necessary complaint and legal procedures regarding this platform.