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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Beautiful bed base. Arrived with some minor defects (luckily underneath so can't be seen). Very difficult to put together. More hardware in box than included instructions (and emailed instruction... Ver más

Valorada con 5 estrellas sobre 5

From my visit to your showroom (Mark was so nice...no pushy sales talk just friendly explanation of products) to delivery your customer service has been fantastic. On delivery day the guys were jugg... Ver más

Valorada con 5 estrellas sobre 5

Easy ordering online. Kept upto date by company. Goods arrived on day booked and within time frame delivery company text me. Delivery guys were very efficient in taking old mattress of bed and putting... Ver más

Valorada con 5 estrellas sobre 5

I've now bought my third 'Just Perfect' mattress from Sherman, so of course the comfort of the product is high. The service though actually makes this business stand out. Ordering and delivery is smoo... Ver más

Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. también en la categoría
  3. Colchonería
  4. Tienda de colchones
  5. Tienda de muebles

Escrito por la empresa

Insanely comfortable mattresses at less than half the price of the big brand stores. With free delivery, free installation, free removal of old mattress and a completely hassle-free 100 night trial.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1018)

0 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Delighted with my new mattress

Delighted with my new mattress. The delivery initially arranged had to be delayed as I had Covid. A new date was arranged, however there was a mix up with the transport on the day and my mattress did not arrive. Sherman were most apologetic and rescheduled the delivery along with a complimentary pillow.

23 de agosto de 2022
Valorada con 5 estrellas sobre 5

The delivery service was exceptional 👌…

The delivery service was exceptional 👌
We've had our mattress for a few weeks now and it's certainly much more comfortable than the current one was! It's a tiny bit smaller than our old Queen but longer, so hubby loves it! Overall, expectations exceeded buying this beautiful mattress.

15 de agosto de 2022
Valorada con 5 estrellas sobre 5

Best nights sleep I’ve ever had!

Best nights sleep I’ve ever had!
Loving my new full body hug mattress and also appreciated that there was a showroom to try out the different mattresses. Mark and the team were absolutely amazing to deal with. Prompt delivery, excellent communication and one happy customer. Also very ethical business when it comes to reuse and recycling. 10/10 couldn’t have asked for a better mattress and service.

12 de agosto de 2022
Valorada con 5 estrellas sobre 5

An excellent product

An excellent product. Delivery was efficient. Communication excellent. We have now purchased 2 mattresses from Sherman and would highly recommend. The only small improvement that I think could be beneficial is adding some handles to the mattress. It’s not a deal breaker though! Planning on purchasing a third mattress in a few months time.

8 de agosto de 2022
Valorada con 5 estrellas sobre 5

From my visit to your showroom (Mark…

From my visit to your showroom (Mark was so nice...no pushy sales talk just friendly explanation of products) to delivery your customer service has been fantastic. On delivery day the guys were juggling staff shortage due to covid but they were still smiling

We have only been sleeping on our Queen size Full Body Hug for 3 nights but it's already been brilliant..I will write another review once our 100 days is up

1 de agosto de 2022
Valorada con 4 estrellas sobre 5

Good experience

Good experience, from start to end and very comfy mattress.
Mattress cover is 100% poliester and I’m not in love with it.
9/10 satisfactions
Regards Sergio

31 de julio de 2022
Valorada con 5 estrellas sobre 5

Super comfy mattress

Super comfy mattress! I had a positive experience at every interaction - website, emails, delivery - everyone was helpful. The mattress is great. 10/10 would buy again :)

29 de julio de 2022
Valorada con 5 estrellas sobre 5

A Great Mattress Protector

The mattress protector arrived promptly, and with a thank you note which I appreciated. It fit well onto my double bed and hasn't moved overnight (which is a fault of my previous mattress protector). I would recommend.

15 de julio de 2022
Valorada con 5 estrellas sobre 5

This would be the best mattress ever…slumber

This would be the best mattress ever firm and so comfortable thanks mark it’s really great along with the memory foam contoured pillow delivery guys where great and took the old mattress away as well thankyou everyone at Sherman fantastic product easy no pushy sales pitch you decide which mattress is right

14 de julio de 2022
Valorada con 5 estrellas sobre 5

Quality and Comfort

The most comfortable bed my husband and I have owned in 40 years! Service from Sherman was exceptional and excellent notification prior to delivery both by phone and email. Sherman are quality beds ! We would recommend to anyone looking to buy a new mattress. Thank you Sherman !!

14 de julio de 2022
Valorada con 1 estrellas sobre 5

SAGGING WITHIN 4 MONTHS - NO EXCHANGE OR REFUNDS OFFERED!

RUBBISH MATTRESS. DO NOT BUY! SAGGING WITHIN 4 MONTHS - NO REFUND - NO SUPPORT
ALL LIES FROM THIS COMPANY - NO REFUND - NO REPLACEMENT - JUST EMPTY PROMISES!

Do not buy! Terrible mattress and even worse service!

I Never complain, but on this occasion I contracted Shermans to complain about the mattress LOOSING SUPPORT WITHIN 4 MONTHS OF PURCHASE. Mattress is sagging and lumpy. Feels like your sleeping on a hill! Response from Shermans... Sorry your out of the warranty period, Can't do anything, Sorry that you don't like that the mattress is medium. I never said it was to soft I SAID IT WAS FAULTY AND SAGGING. Shermans staff said they will send someone after covid to inspect the mattress (Of course this is just a waste of time because they refuse to rectify it anyway). And guess what, nothing... no phone call, No inspection...

Then to top it all of?

They THREATEND ME against writing a negative online review.

Perhaps explains why they are highly rated.

Will be taking these matters further.

Completely unacceptable.

I have photos of the lumpy mattress delivered with time stamps on the photos to show that it was taken on the day of delivery.

Pay a little more and buy a reputable mattress elsewhere.

9 de julio de 2022
Logotipo de Sherman

Respuesta de Sherman

Hi again Amir G.,
As per the other reviews that you have left here and wherever else you can online since 2020, our response is the same as it has been for the last 2 years that you have been leaving this review. We have no reason to threaten people against leaving negative reviews, we welcome all feedback, the fact that all of your reviews remain in place is evidence of this. You'll find more than a thousand verified reviews on this site from customers who have their mattress for many years and you'll also see that we leave the negative ones in place for all to read. We offer all customers a 100 night trial in which the mattress can be returned with no questions asked, so your mention that the mattress was faulty on day of delivery does not seem genuine.
We would love to be able to assist if you would get in touch with us and let us know of your identity.
Kind regards,
Kirsty Day
Managing Director

Valorada con 5 estrellas sobre 5

The Best Ever!

Could not fault Sherman's great product with wonderful customer service. Every step was well explained. Delivery happened without a hitch. Thank you.

9 de julio de 2022
Valorada con 5 estrellas sobre 5

Love you Sherman

Amazing service & the process was so easy online.
Was able to pick my mattress up very next day & the peace of mind of the hundred day return policy is fantastic.
My mind was made up on the second night....
The mattress is staying!!

5 de julio de 2022

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