I have always had trouble with safety boots, they are either too wide or too big making my foot slide and are obviously made for men’s feet even though labelled as women’s. I was always coming home fr... Ver más
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I bought a pair of Supports 2 for every day use, they have been absolutely fantastic. My plantar fasciitis has settled down immensely - so much that I was able to get back to walking again pain free.... Ver más
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Really wanted these to be great. I was hoping to back these guys being Australian & for women, but unfortunately after wearing them for one day the fit is uncomfortable and i couldnt wait to get them... Ver más
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I was a loyal She Wear customer and purchased three pairs of boots. My first pink pair was excellent, which is why I continued buying from this company. Unfortunately, the next two pairs both caus... Ver más
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Información sobre la empresa
Escrito por la empresa
Australia's only women's work footwear company specialising in women's work boots, women's work shoes & women's workwear.
Información de contacto
358 Melton Rd, Northgate QLD 4013, online, Northgate, Australia
- 736070521
- info@shewear.com.au
- shewear.com.au
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Ha contestado el 100% de las opiniones negativas
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Poor customer service
Poor customer service
Brought a pair of their composite toe work boots in purple in 3 months the leather was cracking and the soles had split sent in a warranty claim with photos and was asked about my work environment and how often they are worn. Gave them all this information to be met with sorry we can’t provide a refund as you work in a wet environment sometimes and it’s water damage and was suggested to take them to a cobbler to get the soles glued sad outcome considering I spent $300 on them. These are more a fashion boot and not a work boot I honestly don’t even think they will meet the safety standards if they are falling apart that quick. I have since purchased a pair of Bunnings boots worn them for 5 months and are still in great condition what a gimmick of a product.

Respuesta de shewear.com.au
Poor customer service and outcome
I am a nurse and always wear leather shoes. I liked that these shoes were sturdy and would support my feet. Unfortunately the leather began to peel on the toes of both shoes. When I contacted their customer service department with my issue and pictures the response I got was to buy some stain to cover the peeling areas. It was hard to get a stain that matched the shoe colour and ended up making the toes of the shoes look worse I informed them with pictures of the outcome post their suggestion and all I got was a thanks for letting us know. At $209 I would have expected better customer service with either a replacement, repair of the shoes I bought or a refund not having to pay out for stain to try and resolve the issue myself. The shoes are now peeling near the ankle which is not a high wear area which suggests to me that the treatment they use on their leather is of a poor quality. I would not buy from this company again or suggest them to others. I have never had leather shoes do this before.
Jeggings- Poor proportions around the leg
I was excited to receive the Flex and Move Ladies jeggings in the navy and black, but when I received them and tried them on, I was unfortunately disappointed.
Positives: Impressed by the speed of delivery, loved the great customer service and free exchange option.
Negatives: I've never had pants fit so poorly, they're not very flattering at all. They fit great around the waist and hips, however, they blow out around the knee and then taper greatly in to be tight around the calves. It is like they are made for someone with tiny ankles and calves, but big thighs and HUGE knee joints! The first thing my husband said when I put them on was "wow, they look daggy. They look like men's pants on you".
Customer service matches their quality products.…
I called in requesting for a specific ppe pant size as it was out of stock. The ladies in the office made me feel like I was their only customer. They went a very extra mile to help me. I just received my ppe and I am a very grateful customer. I absolutely love my stretch and move cargo pants. Very comfortable.
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