Shoe-Shop.com Opiniones 

371
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought a pair of slippers for 91 year old mother last Saturday. They were too big, so I returned on Monday to change. Throughout our experience at the Pavers shop within Polhill Garden Cent... Ver más

Valorada con 5 estrellas sobre 5

An excellent pair of "Margate" brogues from Jones the Bootmaker, made in their Indian factory. Great quality, with partial Blake stich (not at the heel) - well made. Excellent customer services fro... Ver más

Valorada con 5 estrellas sobre 5

Had an issue with a pair of sandals that had a fault. Phoned up customer services and initially spoke to a lady called Cathy, who very kindly sourced me a replacement pair. Gave me info on what t... Ver más

Valorada con 2 estrellas sobre 5

Ordered a pair of size 10 men's boots. Received them only to discover that one was a size 9, the other a size 10. Returned them. Over two weeks later had to chase refund. Was paid the day after my cha... Ver más


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4,1

Muy bueno

TrustScore: 4 sobre 5

371 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

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(371)

4 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Too narrow

Ordered 2 pairs of shoes. Unfortunately they were very narrow so had to return them. The whole process was effortless, both ordering, receiving and returning.

13 de junio de 2024
Valorada con 2 estrellas sobre 5

Incorrect order and poor returns processing

Ordered a pair of size 10 men's boots. Received them only to discover that one was a size 9, the other a size 10. Returned them. Over two weeks later had to chase refund. Was paid the day after my chaser but excluding postage cost despite me asking for this to be refunded in original message due to error on their part. Sent further message and postage was refunded next day. No apology for mistake with order, delay in processing refund or omitting postage refund. Wouldn't recommend.

17 de mayo de 2024
Valorada con 1 estrellas sobre 5

Commande non reçue

Bonjour, nous sommes le 1 juin 2024, j'ai commandé une paire de baskets le 31 mars 2024, à ce jour je n'ai toujours rien reçu.
J'ai bien envoyé deux messages via le site mais ils sont restés sans réponse.
Je ne sais pas comment faire pour obtenir mes baskets ou me faire rembourser mes 86 €...
Donc si ce site prend la peine de lire les avis postés ici, je rappelle mon numéro de commande qui est 202403312047208932449.
Paiement le 31 mars 2024 : 77,22€
Mais j'ai payé plus au total car les prix indiqués sur le site sont en euro mais en fait une fois que vous avez passé commande et bien vous vous rendez compte que votre banque vous rajoute des frais car USA...
Au total j'ai payé plus de 86€ pour des baskets affichées à 67€.
Merchant order : 1SC-aa16806-fn38.
J'espère que cet avis fera avancer la situation pour moi mais surtout qu'il fera réfléchir d'autres clients potentiels pour qu'ils ne se retrouvent pas dans ma situation.
A bon entendeur....
Peut-être Laura ou Sara du site...

31 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I would give them zero stars if I…

I would give them zero stars if I could. Placed an order on 26.3.24 (it’s now 30.5.24) & still not got my order. I’ve emailed them numerous of times. Next step is contact my bank & trading standards.

30 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Hi Laura shoes-shop.com


Hi Laura shoes-shop.com
Hope you're well my order No is 2024032026848180, I ordered these on 20th March 2024 it is more than a month,
I ordered 2 jackets and they are still not arrived the status shows that these are shipped can you please check and let me know when it will arrive thank you
Regards

1 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had to return some faulty sandals in…

I had to return some faulty sandals in a hurry before going on holiday. NADINE couldn’t have been more helpful!! She checked the had another pair. -and arranged for them to be sent out to me by tomorrow!! She was delightful to speak to, so cheerful and immediately willing to help me quickly. Pavers is lucky to have her on their staff. Well done NADINE. !!

21 de abril de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

My experience with the order was very…

My experience with the order was very swift, goods came within the stated time & period. Unfortunately, the item was returned due to leather sandles been tough & the sole of the sandle quality. 5 star on the refunding my payment within 7 days. Please don't be put off this is my experience.....

20 de febrero de 2024
Valorada con 5 estrellas sobre 5

This was my first of many Pavers…

This was my first of many Pavers footware. Comfort and good value for money.
I had been told about Pavers by my sister, she told me how comfertable they are and now i know.
I wanted a pair of biker boots that had good tread for the coming winter, so went to Pavers in Woodlands nursery in Hinckley Leicestershire. So,glad i did.
From the moment i put them on in the shop they were sooooo comfertable.
I got some terraccota red ones that look great, the fit is perfect for my wide feet, i have Rhumatoid Arthritis and find comfy good looking footware difficult, if not impossible to find.
I did not have to “break them in” good from the get go, my husband thinks i will be wearing them to bed next. He even got a pair while we were there as they were so good.
This will not be my only Pavers pair.
The ladies in the shop were friendly and healpful with good customer care i can’t praise them enough.

9 de noviembre de 2023
Opinión espontánea

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