I bought a pair of slippers for 91 year old mother last Saturday. They were too big, so I returned on Monday to change. Throughout our experience at the Pavers shop within Polhill Garden Cent... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
An excellent pair of "Margate" brogues from Jones the Bootmaker, made in their Indian factory. Great quality, with partial Blake stich (not at the heel) - well made. Excellent customer services fro... Ver más
Had an issue with a pair of sandals that had a fault. Phoned up customer services and initially spoke to a lady called Cathy, who very kindly sourced me a replacement pair. Gave me info on what t... Ver más
Ordered a pair of size 10 men's boots. Received them only to discover that one was a size 9, the other a size 10. Returned them. Over two weeks later had to chase refund. Was paid the day after my cha... Ver más
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The goods I ordered were delivered on…
The goods I ordered were delivered on time and I am delighted with the quality, excellent service.
Your shoe- shop.com is very good and…
Your shoe- shop.com is very good and easy to deal with. Thanks a lot
Good service
Pavers Hereford
Shopped at Pavers in Hereford today. Excellent selection. Staff are really friendly with good banter and as much help as you want. Will definitely be back.
Thank you Mandy and assistant manager.
Skechers from Pavers…great service
My Skechers arrived promptly this morning
> I want to thank you for a great service. And I love the trainers, so comfortable , just the right size and fit and fabulous colour.
> Thank you will certainly buy from you again.
I am really impressed
I am really impressed. Fault on a pair of Pavers sandals was rectified IMMEDIATELY with no hassle and a credit note issued all within 24 hours.
I had forgotten what it is like to be treated like a valued customer. Well done Nadine and Co.
Great Customer Service
I called in because there was a delay in my order being dispatched. The lovely Nadine was supportive throughout the call. She helped me ring the stores to check size availability, she was very transparent and also offered alternative solutions that included a next day delivery to make up for the delays. The shoes came on time and fit perfectly.
This is what great customer service is all about - going the extra mile and Nadine did just that and I say thank you Nadine for a pleasant experience!
I love my new sandals
I love my new sandals! Super comfy and with non slip soles which I need here living in Malta as our pavements are a bit dodgy ha! Looking forward now to viewing the winter boots!
I ordered size 6 and I received one…
I ordered size 6 and I received one pair of shoes with different sizes

Respuesta de Shoe-Shop.com
Superb no problem
What amazing service I was lucky enough…
What amazing service I was lucky enough to have whilst trying to sort out a rather complex delivery to London from a store in Grantham of a pair of replacement discontinued sandals. I bought the same pair 2 years ago and love them so much I wanted to get another pair.
The chap I dealt with was so very helpful and pleasant.
The shoes arrived safely within the allotted timescale and I am delighted with them.
THANK YOU PAVERS you are fantastic.
Outstanding customer service
My original order disappeared into the black hole of Royal Mail. A quick call to customer services and they have posted out a replacement on the basis that the original order will find it's way back to them or, should it arrive, that I will simply return it. No quibbles, no questions. Excellent customer service.
Five stars.
Never used shoe shop.com before, but glad I did, well priced, faster than expected delivery, very happy to recommend and use again.
Brilliant I love my shoes great service
Beautiful, comfortable shoes
I received my shoes within 3 days, however one of the shoes was damaged. I rang up and was advised to send them, back which I did the same day, I received the replacement 48hours later. The best customer service I have come across in a long time. The shoes were fantastic. Thankyou Pavers
my father recently bought bout 2 pair…
my father recently bought bout 2 pair of black shoes excilent service from the lady who served. Thank u
I wanted the shoes for going on…
I wanted the shoes for going on holiday. I didn’t hear from you in time. I must admit I would have probably have sent them back. They are just “ all right” they were not exactly as I wanted. As we were going away on holiday when when they arrived, I didn’t have time. I just had so much to do, I just kept them.
Moira Deighton

Respuesta de Shoe-Shop.com
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.






