Shoevenir Opiniones 

56
TrustScore: 2.5 sobre 5

2,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

If you travel to Portugal and buy a product from them, it's alright. On the other hand, if you make an order online, most probably you lose your money and never get your product. I made an ord... Ver más

Valorada con 5 estrellas sobre 5

Visualmente as sapatilhas são espetaculares, e após alguns dias de utilização adaptam-se ao pé e tornam-se mesmo muito confortáveis. Houve um problema logístico do lado da Shoevenir e demoraram mais... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Beware when you buy from abroad, the company declares a high amount (higher that was you actually pay) and you end up paying taxes (am in Switzerland) on a false overvalued amount. They admitted the... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The shoes are good, the website is easy-used. We make a purchase from Thailand and were surprised by the high tariff fee from the custom after then, which we have no idea about it before. Hope this w... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Zapatería
  2. Marchante
  3. Diseño de moda

Escrito por la empresa

Sustainable sneakers inspired by places. Each model is created in collaboration with an international artist.


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

56 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 25% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,5

Todas las opiniones

(56)

4 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Friendly communication and good products

Friendly Product and good products. We had to return shoes as they did not fit (which is sometimes sadly required - not related to shoe quality, feet are simply not standardized). We liked the design and idea behind it.

28 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Super SHOEvenir

The shoes are perfectly fitting. Have a wonderful design and they attract the attention of other people. It is my third pair which I ordered and also my wife has already 2 pairs.

5 de enero de 2024
Valorada con 1 estrellas sobre 5

Beware on taxes and bad faith

Beware when you buy from abroad, the company declares a high amount (higher that was you actually pay) and you end up paying taxes (am in Switzerland) on a false overvalued amount.
They admitted the wrongdoing and issued a coupon but they cancelled it when I wanted to buy during their sales (they said the coupon is valid without time limit and without restrictions) and they offer now a free shipping ...well thanks, too amateurs

3 de enero de 2024
Opinión espontánea
Logotipo de Shoevenir

Respuesta de Shoevenir

Hello Linda! We can only apologise for the whole situation. As mentioned before, we acknowledge the error on the customs documentation. Also, as referred on our last email, we are happy to fully refund you the extra cost you had with taxes - which should have been the first action from our side. Nevertheless, we thank you for your feedback which make us better. Best regards, Shoevenir

Valorada con 5 estrellas sobre 5

A whole city on your feet!

The most creative and sustainable way of keeping memories. Plus they’re ultra comfortable and unique. You’ll be sorry if you leave Portugal without a pair (but hey, you can order online too!) :)

31 de octubre de 2023
Opinión espontánea
Logotipo de Shoevenir

Respuesta de Shoevenir

Thank you so much for the feedback Patricia :)

Valorada con 5 estrellas sobre 5

Really good shoes and tee shirt.

Really good shoes and tee shirt.
Seem good quality.
Now i need to see with time.
If with time the shoes are ok i will buy another coloris for sure.
Delivery to France was really fast so its good !!

3 de octubre de 2023
Logotipo de Shoevenir

Respuesta de Shoevenir

Thank you so much, Hugo!

Valorada con 5 estrellas sobre 5

Conforto e visual incríveis

Visualmente as sapatilhas são espetaculares, e após alguns dias de utilização adaptam-se ao pé e tornam-se mesmo muito confortáveis.
Houve um problema logístico do lado da Shoevenir e demoraram mais um dia útil a fazer a entrega, mas foram rápidos a explicar a situação e a pedir desculpa pelo sucedido.

6 de julio de 2023
Logotipo de Shoevenir

Respuesta de Shoevenir

Muito obrigado pelo feedback, Gonçalo :) É sempre muito bom quando os clientes percebem o lado das marcas. Esperamos que as tuas Shoevenirs continuem impecáveis!

Valorada con 5 estrellas sobre 5

Superbe chaussures

Superbe chaussures, superbe qualité. Si vous en avez de donner votre argent a Nike Adidas, profitez pour acheter européen, acheter portugais. J'en recommanderais une paire très probablement.

15 de mayo de 2023
Logotipo de Shoevenir

Respuesta de Shoevenir

Hi Alban! Thank you so much for your feedback :) You rock!

Valorada con 5 estrellas sobre 5

The coolest sneakers I’ve seen

The coolest sneakers I’ve seen! And amazing quality!

1 de febrero de 2023
Logotipo de Shoevenir

Respuesta de Shoevenir

Thank you so much for the feedback Maria :) We hope you rock your Shoevenirs for a very long time!

Valorada con 4 estrellas sobre 5

The shoes are good

The shoes are good, the website is easy-used.
We make a purchase from Thailand and were surprised by the high tariff fee from the custom after then, which we have no idea about it before. Hope this will remind the other buyer to take this into consideration before making the purchase online

7 de noviembre de 2022
Logotipo de Shoevenir

Respuesta de Shoevenir

Hello Putthavadee! We are reallly happy you liked our sneakers :) However, we are sorry to hear about the customs fees..

As described on our website (https://www.shoevenirworld.com/pages/returns-and-exchanges):

"Do I have to pay customs or import duties?
If you placed an order within the EU, you will not have to pay custom fees to receive your order. If you placed an order from outside the EU, it is possible that you need to pay custom fees. This depends on the customs laws in your country.
Customs fees will not be covered by Shoevenir."

It's one of the downsides of shipping worldwide, we can't really be clear beforehand if there are any customs fees because it varies from country to country.

Having that said, thank you very much for your feedback and we hope you use them a lot :)

Valorada con 5 estrellas sobre 5

Compra on-line

Muito bom! Os artigos de excelente qualidade.
Entrega muito rápida e o produto é de qualidade.
Certamente irei voltar a comprar... muito sucesso (:

8 de septiembre de 2022
Logotipo de Shoevenir

Respuesta de Shoevenir

Obrigado pelo comentário Luís :)

Valorada con 5 estrellas sobre 5

Serviço (a que se pode chamar serviço…)

Acompanhei desde a primeira hora o projeto da shoevenir. Agora já comprei!! Toda a relação foi muito boa! Parabéns. Precisamos destas empresas.

7 de septiembre de 2022
Logotipo de Shoevenir

Respuesta de Shoevenir

Muito obrigado pelas palavras Rui! Trabalhamos muito para que a experiência seja exatamente essa 🤝

Valorada con 5 estrellas sobre 5

I love my Porto Shoevenir sneakers

I love my Porto Shoevenir sneakers - they are super comfortable and the story behind is very inspiring. Sustainable and high quality!

16 de agosto de 2022
Opinión espontánea
Logotipo de Shoevenir

Respuesta de Shoevenir

Thank you so much for the feedback Pranay :)

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más