Aerospa Opiniones 

137
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was feeling completely exhausted from work and a lack of sleep, but after arriving at the airport and facing a long wait for my flight, the complimentary massage service from Madam Horena left me fe... Ver más

Valorada con 5 estrellas sobre 5

I had a fantastic experience at Aerospa, Gatwick North. The deep tissue massage Sumaya provided was amazing - she was able to work through all my aches and pains, and was very warm and professional.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a wonderful experience at Gatwick South Terminal getting a deep tissue massage. Jessica managed to work out the tension in my shoulders in just a few minutes. I could feel a significant warmth a... Ver más

Valorada con 5 estrellas sobre 5

20 minutes of Deep Tissue Massage with Hadia at Gatwick North. Managed to be both relaxing and also really effective at working out my poor back and shoulders after a few days of unexpected... Ver más

Información sobre la empresa

  1. Salón de belleza

Escrito por la empresa

Established in 2012. We offer luxury beauty retail and treatments in conveniently short time slots at all major UK airports


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

137 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(137)

56 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Gatwick North (Samina)

Gatwick North before my flight to Toulouse Samina gave me a back and head massage, it was fantastic. Just the correct amount of pressure and set me up for a relaxed flight. Never done this before at the airport but will definitely do again!

28 de octubre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Very disappointing.

Very disappointed with my recent Express Manicure with Gel at Birmingham Airport. The Staff were delightful, however the end result was very poor. The gel was so thick, it was difficult to get out of the bottle, the side and lower margins of un-painted nail were at least 3x larger than I am used to. It was uneven in thickness, after 2 days it looked like I had had them done at least a week earlier. I did raise my concerns at the time but these were dismissed and I was told they would be “fine when completed”. They definitely were not anywhere near the standard I have at my regular Salon. A complete waste of money!

20 de septiembre de 2024
Opinión espontánea
Logotipo de Aerospa

Respuesta de Aerospa

Hi, I’m sorry to hear this, could you please drop me an email at anna@AeroSpa.co.uk

Valorada con 5 estrellas sobre 5

I had a 10 minute massage at Birmingham…

I had a 10 minute massage at Birmingham airport recently given by Rehana. She was brilliant and reached the tension in my neck and back so well. I would have loved to have had a longer massage but was constrained by time. These deep tissue massages are great.

27 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lovely service terrible nails

The service was lovely, friendly and, once done my nails looked lovely, manicured and painted with a pink gel. There was a magnet used to bring out a pattern which was impressive.
What was not good was the fact that two days later a nail chipped then, simply peeled off. Within two days the rest had followed suit. I'm on holiday! Not working with them, doing nothing more than sunbathing and shopping and I would expect a minimum of a week and hopefully three of polish sticking to my nails. I was happy to pay extra having this done at the airport but £45 for 24 hours of 10 nails on is just not good enough. I complained on the form and have heard nothing.
Very unhappy customer.
Edited ti say emailed Anna and no reply. Not good enough.

28 de septiembre de 2024
Opinión espontánea
Logotipo de Aerospa

Respuesta de Aerospa

Hi Ezzie, thanks for reaching out. Unfortunately this is the first we have heard of this and would like to rectify the situation. Are you able to send a photo to anna@aerospa.co.uk so we can understand what has happened please?

Valorada con 5 estrellas sobre 5

Much needed rejuvenation

Had a terrific 20 minute massage from Samina at Gatwick Airport yesterday- what an unexpected treat. I had a long flight ahead and a previous bad night’s sleep, so feeling pretty exhausted. The massage relaxed and rejuvenated me - great job from Samina, who really knew her stuff. Splendid idea, massages in airports.

1 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amelia in south terminal - Gatwick airport!!

Amelia - Gatwick airport (south terminal) What a professional. Firstly i booked BIAB, when i arrived the lady who does the BIAB was not there but i was given alternatives instantly and she was so apologetic. luckily for her i dont care what pampering i get so i wasnt bothered, throughout the shellac nails service she was so chatty, so welcoming, her work was flawless and we had such a laugh together. i really would love to see something good happening to Amelia as i recieved great service from her. she also recommended some products that would be beneficial to my nails and i bought them.
thank you Amelia, i will return because of you!
from Eleanor!

24 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Harriet at the Manchester Airport…

Harriet at the Manchester Airport terminal 1 was outstanding! I had 39 mins before boarding and she put me at ease and carried out an extremely professional gel nail job. I would not hesitate to use this service again and now know you can pre book before a flight will save me so much time in future.

21 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant, quick and friendly service!

I had BIAB in fills with Ewa in Gatwick South Terminal and I love them. Not only that but Ewa managed to fix a broken nail that was cracked all the way up into the nail bed. Now you would never know it was broken!
It was quick, spot on and just great customer service from both ladies.
Thank you! 🙏

17 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great and relaxing

I received a 30-minute massage from Binta at Gatwick Southgate. I enjoyed it very much. It was great and relaxing. Now I am relaxed for the rest of the waiting time.

8 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Complementary shoulder heavenly massage

Wow... what a treat! Both my husband and I had a massage with Pam. Within 5 mins we were so chilled I was willing to miss a flight for some more time. She found all the sore areas and managed to relax us. Definitely booking more time next time. Go for it! Also chair very comfy!!

8 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Massage by Nazz was second to none

Massage by Nazz was second to none, made all the more relaxing by her constant updates as to my flight status. I floated down to the gate and on to the flight. Made all the difference to an otherwise long and stressful journey. Highly recommended pre-flight zen.

1 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I just had a 10 minute neck and…

I just had a 10 minute neck and shoulder massage with Pam at the Birmingham branch. I was so worried about sitting on the chair in front of everyone. She was so lovely and welcoming, made me completely forget I was even sat in the middle of the airport. She’s a credit to your Birmingham team. Thank you so much Pam🤎

10 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderfully relaxing pre-departure experience

Had a wonderfully relaxing, professionally delivered manicure with friendly conversation at London Gatwick the other day. It definitely made waiting for my departure extremely relaxing. The specialist Ewa made sure, services were delivered timely, kept an eye on the clock for me, and meanwhile created a soothing, pleasant atmosphere that stood in stark contrast to the otherwise bustling, crowded Gatwick airport. Quality of the manicure and polish application was excellent, and Ewa even fixed a small scratch in the polish that appeared when I reached for the credit card in the end... Price was very fair for the time spent.
I was very happy to have treated myself to this experience!/

28 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Anita in the South Terminal Gatwick is Fabulous!

Anita in the South Terminal Gatwick was absolutely amazing!
She made hoping on my 9 hr flight back to the US after 9 nights in different Airbnb beds so much better!

Super impressed with the quality and cost of massage in such a convenient location!
Thank you Anita & thank you Aerospa for being there!

5 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Don’t miss out on a 30mins massage by Ewa

I had an amazing massage for 30 mins by Ewa at Gatwick terminal. She has wonderful hands, really worked on my knots, yet relaxing and managed to zone out in a very busy airport. Thoroughly enjoyed it and would highly recommend. Would definitely come early next time, just to have this experience again. Professional, kind, friendly - just superb. Thank you Ewa

1 de julio de 2024
Opinión espontánea

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