KELSEY Media Opiniones 

186
TrustScore: 4.5 sobre 5

4,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The prompt reply to my request for service. I recently had the experience of not receiving my magazine. I did try the 'contact us' tab on my login page of my magazine (RCM&E) but couldn't get it t... Ver más

Valorada con 5 estrellas sobre 5

Charlotte from Kelsey media was really helpful and ensured our changes to subscription and access to the titles we use were really smooth.

Valorada con 5 estrellas sobre 5

So at first I was panicking as I couldn’t find my tickets for the car show. So I reached out for support and with in minutes I had my tickets and what a pleasure it was to deal with. No issues what so... Ver más

Valorada con 1 estrellas sobre 5

Disgraceful, useless, waste of time, no idea, are just some of the more polite terms I will call this shower of AI brainwashed zombies. I have had regular standing orders not being sent, impossible... Ver más

Información sobre la empresa

  1. Editor

Información proporcionada por diversas fuentes externas

Kelsey Publishing Ltd is a UK based, privately owned publisher of special interest and enthusiasts’ magazines and books. We have around 100 employees with offices in Peterborough and Cudham, Kent.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

186 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 14% de las opiniones negativas

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4,3

Todas las opiniones

(186)

99 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Terrible company

Disgraceful, useless, waste of time, no idea, are just some of the more polite terms I will call this shower of AI brainwashed zombies.
I have had regular standing orders not being sent, impossible to contact via email or phone or reply to customer enquiries.
They have destroyed a much respected well established company Morton's Media who were a pleasure to deal with for over twenty years with their Classic Motorcycle, Auto, Railway and more publications.
Where do we go now ? An apology would be a start.

1 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company to deal with

I ordered a magazine at the request of a Greek friend. I placed the order on the 11th May, it was posted on the same day and it arrived this morning. The magazine is in pristine condition.

Did everything that it said on the tin!! My friend is now desperate to get his hands on it!

Thank you so much and knowing how music mad he is, I’m sure I’ll be using your website again!

15 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great friendly, professional service.

My father receives The Railway magazine which he loves as a passionate railway man. The team are very helpful indeed, always friendly, professional and approachable and ensure that dad receives his magazine promptly to enjoy. Great service. Thankyou. Highly recommend.

15 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy Aussie Reader

Great being able to have mags delivered to your doorstep in a timely fashion. Order and forget. Fantastic customer service ( particularly Georgina) at Kelsey Media. Very responsive in a timely manner and they go above and beyond to assist with all your customer enquiries.

10 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Your staff member (Katie?) sorted

Your staff member (Katie?) successfully sorted out the confusion of 2 people with similar names (myself and my brother who had previously bought me a gift subscription a couple of years ago)

8 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Speedy resolution

I had a query regarding change to subscription. My question was answered very quickly by Katie in Customer Service.

8 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Magazine subscription issue instantly resolved

My wife loves the magazine subscription and didn't receive the last months edition, after a quick message to the very prompt and helpful customer service department the issue was instantly resolved. Thankyou and i would highly recommend your services.

1 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A position Kelsey experience

I had a problem re-hewing my subscription to Model Boats. I was contacted by a wonderfully attentive lady named Katie. Although she wasn’t able to solve my problem, I was completely satisfied with her efforts. She was polite, caring and most knowledgeable. Because of her, I will subscribe again in the future.

23 de abril de 2026
Opinión espontánea

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