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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered an item from Sports HQ. They took the money but didn't despatch it to DX couriers. There's no way to contact them - phone engaged, don't respond to email or webchat. SCAMMERS

Valorada con 1 estrellas sobre 5

Had a treadmill delivered model F2800 assembled it and it is very noisy when operating phone number01527598388 permanently busy e mail doesn’t come up or work Bought through Amazon so will try and r... Ver más

Valorada con 5 estrellas sobre 5

Excellent service quick delivery. I actually ordered the wrong golf clubs - left handed - totally my fault as they were advertised stating left handed clubs. Anyway no problem to return the tool care... Ver más

Valorada con 1 estrellas sobre 5

Do not use this company !!!! Order never arrived can't make contact with them they never answer phone never reply to emails or voice mails, just take your money couriers dx secure said never got a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Casa y jardín

Información proporcionada por diversas fuentes externas

Selling a huge range of products for home, garden, sports and leisure and much much more at the UK's lowest prices


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

449 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

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2,6

Todas las opiniones

(449)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Poor service/ poor communication

Ordered Golf clubs. Order was cancelled and refunded with no communication. I only found out when I went on to PayPal and saw the refund. Phoning went to a queue and then being cut off, press * for call back- which never came- or diversion to voicemail which didn’t ask you to leave a message.
I ordered again and e-mailed. I then received an e-mail to say there was an error and even though they appeared on the site there was no stock and I would, again, be refunded. 3 days later still no refund.
Not a great advert for the company

30 de julio de 2021
Valorada con 4 estrellas sobre 5

Very good

Very good, delivered on time and goods received how they where described.

29 de junio de 2021
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Respuesta de Shop247

Thank you, Zoe! We appreciate your feedback!

Valorada con 1 estrellas sobre 5

Terrible company

Terrible company, they sent me a treadmill that blew up and threw me off it at full spead as it jolted to a holt, the treadmill was less than a week old and they wouldnt just bring a new 1 and swap it then told me they would collect it but i didnt keep the 6 foot by 3 foot box it came in cos who has space to keep a empty box that big and i wouldnt expect it to break in less than a week, they never ever answer the phone or call back etc they only email once a day if your lucky and have left me without a working treadmill or my cash back for another week now and they still havent done anything and now im having to go to trading standards and go to court over their awful service and im filled with hate and resentment to this company, simple answer is never buy from this company an never put yourself through this service!

22 de junio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Shop 247

Your website was so easy to use and your shipping was really fast. In total a great experience

18 de junio de 2021
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Respuesta de Shop247

Truly appreciate your review, Jo! Enjoy your purchase!

Valorada con 1 estrellas sobre 5

Awful experience with this company

I have not received my order of 3 weeks ago despite phone calls, that are not answered, and a voicemail that does not accept voicemails!!
3 email complaints later and still no correspondence received from this company.
I feel i have been ripped off and would never use their services again. Not that I got any service from them.

2 de junio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Golf clubs

I ordered a set of golf clubs that was left handed asked if i could swap them for right handed they tells me i can so i pays £30 to send it back to them and all i get is no response from emails and no response of calls still havent recieved my refund nothing to be honnest its starting to take the mick

13 de mayo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

For the first time to use this mobs but…

For the first time to use this mobs but I don't have any item I received in few months ago but still continued deducted to my credit card. So what I need is requesting for cancellations. As soon as possible. It just four times deducted. I was trying to contact with and the email. But anyone cannot replies yet. I hope this trials make it refunded to the costumer.

29 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Golf clubs

I was pleasantly surprised how efficient Shop247 were I ordered new Golf clubs and they arrived 2 days early, first class

23 de abril de 2021
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Respuesta de Shop247

Thank you, Craigen! Glad to hear that you are pleased!

Valorada con 1 estrellas sobre 5

Avoid - Poor Quality Products and don't follow the law when it comes to returns

From my experience, sold poor quality products and then with their returns policy, breaks the law.

Product I bought (a green screen) was so poor, it wasn't fit for purpose, also had a white stain on it.

They wanted me to return it at my expense - which legally is not correct they should pay for the return.

Then without telling me they'd even received it back, refunded me minus the delivery fee - didn't even have the decency to tell me

Their amount of emails to sort out such a simple email is embarrassing and had to chase them several times.

Have ended up reporting them to Trading Standards as a result.

8 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Golf Trolley wheel spare.

Needed new front wheel for Stowamatic electric trolley. Easy to order and paid for 3-5 day delivery, turned up next day.
What can I say. Saw it, bought it, got it. That easy.

6 de abril de 2021
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Respuesta de Shop247

Thank you, Ian! We appreciate your feedback!

Valorada con 5 estrellas sobre 5

100% recommend

Didn't need to deal with customer services but the whole process was great. Excellent value & super fast delivery. Arrived 2 days before I expected it to which was z massive bonus

31 de marzo de 2021
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Respuesta de Shop247

Thank you for your purchase and review, Chris!

Valorada con 5 estrellas sobre 5

Great service

Great service. Delivery was quicker than expected.

16 de marzo de 2021
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Respuesta de Shop247

Thank you, William! We appreciate your feedback!

Valorada con 5 estrellas sobre 5

The service was excellent

The service was excellent. Very friendly and their willingness to help me source a replacement part was great. Very quick responses to emails and always replied when promised. Very satisfied customer. I would definitely use them again.

13 de marzo de 2021
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Respuesta de Shop247

Thank you for your review, Anne! Glad to hear that you are pleased!

Valorada con 4 estrellas sobre 5

Satisfied customer

Ordered Prosimmon cart bag 2and.March
Arrived as promised 4th March exactly as described on ad. Good quality for price.
Just wish they would open golf courses so I can try it out, very satisfied with my purchase ⛳⛳

5 de marzo de 2021
Opinión espontánea
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Respuesta de Shop247

Thank you, Mr. Thew! Glad to hear that you are pleased! Hope you get to enjoy your purchase soon!

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