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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered an item from Sports HQ. They took the money but didn't despatch it to DX couriers. There's no way to contact them - phone engaged, don't respond to email or webchat. SCAMMERS

Valorada con 1 estrellas sobre 5

Had a treadmill delivered model F2800 assembled it and it is very noisy when operating phone number01527598388 permanently busy e mail doesn’t come up or work Bought through Amazon so will try and r... Ver más

Valorada con 5 estrellas sobre 5

Excellent service quick delivery. I actually ordered the wrong golf clubs - left handed - totally my fault as they were advertised stating left handed clubs. Anyway no problem to return the tool care... Ver más

Valorada con 1 estrellas sobre 5

Do not use this company !!!! Order never arrived can't make contact with them they never answer phone never reply to emails or voice mails, just take your money couriers dx secure said never got a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Casa y jardín

Información proporcionada por diversas fuentes externas

Selling a huge range of products for home, garden, sports and leisure and much much more at the UK's lowest prices


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

449 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

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2,6

Todas las opiniones

(449)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Five Stars

Fantastic service you guys. I was expecting 3 weeks to Brisbane not 4 days, outstanding. Really pleased.

29 de agosto de 2022
Logotipo de Shop247

Respuesta de Shop247

Thank you so much for sharing your experience with us. We’re really glad you loved our product and service. We hope to see you again soon, Mark!

Valorada con 3 estrellas sobre 5
Logotipo de Shop247

Respuesta de Shop247

I am requesting to you change the review and for more queries please contact to our customer service. They will help you to inform you about our service details. Thank you, Graydon.

Valorada con 1 estrellas sobre 5

Known split bag!!

Bag arrived late,
Bad tracking information
Hole had been covered up with brown tape so someone knew!!!

5 de agosto de 2022
Opinión espontánea
Logotipo de Shop247

Respuesta de Shop247

Thanks for sharing your experience, Kathy! Can you provide the order number, please? So, we can investigate and This will be reviewed by senior management, we’ll get back in touch soon.

Valorada con 4 estrellas sobre 5

Nice summer polo shirts

Good communication before purchase but disappointed that there was no email confirmation of the order
God delivery communication and the product itself was fine

10 de julio de 2022
Logotipo de Shop247

Respuesta de Shop247

Thanks for sharing your experience, John! Your feedback will help us do better. Thank you for letting us know about this.

Valorada con 4 estrellas sobre 5

Confidence treadmill

Product arrived well packaged and very quickly, the next day, however I only realised it was coming as I checked tracking, for a large item, I wasn’t given notice or approximate timings, unable to contact either courier or shop247 by phone despite several attempts, eventually emailed and an hour later, had a response. Luckily I was able to wait in and item delivered 2.30 in the afternoon Think telephone customer service needs to improve but otherwise satisfied. Very pleased with actual product.

18 de abril de 2022
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Respuesta de Shop247

Your review means a lot to us.Your feedback will help us do better. Thank you for letting us know about this, Sarah!

Valorada con 5 estrellas sobre 5

A small purchase

A small purchase failed due seizure of bolt. Instant contact and even quicker response the issue was resolved within 24 hours…happy customer

12 de abril de 2022
Valorada con 1 estrellas sobre 5

Accused of returning used golf clubs that hadn’t been!

I in error ordered a left handed golf set for my right handed Grandson.
As we didn’t realise this until he tried to play with them we removed the polythene covers on the clubs.
As soon as we discovered the problem we packaged them up and returned them. At no time was a ball hit so they were in perfect condition with just the polythene covers removed from the clubs.
I then received an e mail from Jason at customer service accusing me of removing the covers and that the clubs showed ‘signs of use’ and would I send him my address so they could return the clubs to me.
It would be very interesting to learn from Jason how a right handed 9 year old can hit a ball with a left handed set as that is the only way they could have shown signs of use!
I certainly won’t be using this company again.

11 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shop completely unobtainable 24/7

Shop completely unobtainable 24/7. Latest news, bought a projector screen for use at work but it arrived damaged. The company answered my email ( this time ) and offered to replace it. They picked up the damaged item and but the new one never arrived. Won’t answer the phone( diabolical phone system) or emails. PayPal are on the case !

27 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service quick delivery

Excellent service quick delivery. I actually ordered the wrong golf clubs - left handed - totally my fault as they were advertised stating left handed clubs. Anyway no problem to return the tool care of everything even to having clubs uplifted from my home and labels put on.
I’ve reordered the correct clubs snd my granddaughter is delighted. Lovely quality. 3 generations of golfers - her grandad, dad and her.

22 de septiembre de 2021
Valorada con 3 estrellas sobre 5

I needed some information about the…

I needed some information about the product i wanted to buy, but proved to be impossible to talk to anyone on the phone as nobody answered and eventually it cut out each time,
Gave up on that and e mailed the question. Finally got an answer from somebody, and from then on he was very helpful and prompt in responding.
Delivery was very good and product also very good

20 de agosto de 2021

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