Daisy Ray Opiniones 

127
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I got two of the Christmas Eve boxes for my mum and brother and a mystery box to add to their stockings and with some presents for friends. My mum and brother loved their Christmas Eve boxes, I was so... Ver más

Valorada con 5 estrellas sobre 5

Lovely products Packaged really nicely , great for a gift just make sure u close your box and pay delivery unless you’re adding more and don’t need it by a certain date ❤️

Valorada con 5 estrellas sobre 5

I thought I would give Daisyray a go as seen some positive recommendations on Instagram and I’m so glad I did! The wax melts are absolutely stunning and the smell lasts a long time. I have also brough... Ver más

Valorada con 2 estrellas sobre 5

Two of the three wax melts I bought (Dark Magic and Wizarding Brew) elicited no scent to my room when burned at all. A neighbour tried what was left of the Dark Magic bar with the same issue. The Mars... Ver más

Información sobre la empresa

  1. Tienda de velas
  2. Tienda de regalos

Escrito por la empresa

Daisy Ray offers a wide range of homemade gifts including; wax melts, room sprays, whipped soaps bath bombs and much more - perfect gifts for him or her. All our products are vegan and cruelty free and are carefully hand created in Cornwall, UK. Daisy Ray was founded in 2022 by two sisters Natalie and Rebekah (b)


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

127 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

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(127)

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Valorada con 2 estrellas sobre 5

I’ve used Daisy Ray for a couple of…

I’ve used Daisy Ray for a couple of years now, but the more recent orders I’ve made the wax melts don’t smell for as long. They used to smell really strong and let for ages. And the delivery time is between 2-3 weeks to actually receive them.

1 de marzo de 2023
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Respuesta de Daisy Ray

Hi Jodi, thank you for taking the time to review. Sorry we didn’t meet your expectations. We stayed in touch and explained your parcel was in our time frame but Royal Mail had a hold up their end (once it leaves us we have 0 control) we have giving you updates and tracking info for your parcel when asked. I can see half of your order was bath and body, We haven’t had any other mentions of our wax melts not lasting but thank you for bringing this up as we can now look in to any supplier issues with our oils. 🙂

Daisy Ray xx

Valorada con 5 estrellas sobre 5

The smell is divine!!

I ordered a oopsie daisy bag as I’d never tried the waxes from here and they did not disappoint.. the smells are lovely and you can reallly smell it throughout the house which is lovely!! I would definitely recommend and I can’t wait to buy some more!!

1 de marzo de 2023
Valorada con 5 estrellas sobre 5

Surprise competition winner

Naturally these wax melts are amazing, first time purchase and they’re one of the best on the market, I love the tots and how you scoop them in, once done really easy to remove from burner. And the biggest bonus I was the surprise winner of the 4000th order and got my order refunded! Brilliant!

18 de enero de 2023
Valorada con 3 estrellas sobre 5

Smell divine … but exceptionally slow to arrive

I have ordered from Daisy Ray twice and the wax melts are lovely. They smell divine, however delivery is expensive in comparison to other providers and exceptionally slow. On both occasions items were not even dispatched for 2 weeks. They are then sent 2nd class delivery so take nearly 3 weeks to arrive.

6 de enero de 2023
Opinión espontánea
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Respuesta de Daisy Ray

Hi jellybean thank you for taking the time to leave a review and we are so glad you liked our wax melts 😊

Unfortunately, if any orders were made towards the end of 2022 postal strikes made our postage a lot slower also we did take some time off over the Christmas period.
We always keep our customers updated if they are to reach out and email us or send a message through any of our socials.

As for cost of postage we charge what Royal Mail charge us unfortunately, we are a small business and are not in a position to be competitive just yet with that price, that also doesn’t include boxes or any packaging to keep your purchases safe. We use Royal Mail second class signed for to keep costs down for the customer but we can definitely look into adding Royal Mail 1st class.

Our 2023 goal is to get more stream line with our turn around times as we are getting busier and there are only 2 of us. But we are very grateful for the feedback, and the orders.

Love Nat and B xx

Valorada con 5 estrellas sobre 5

I thought I would give Daisyray a go as…

I thought I would give Daisyray a go as seen some positive recommendations on Instagram and I’m so glad I did! The wax melts are absolutely stunning and the smell lasts a long time. I have also brought some bath things I am looking forward to try. Royal Mail did take a while to deliver due to ongoing strikes but this is totally out of their hands and people should be more patient in these hard times. I will be ordering again as I have already placed me second order xx

17 de diciembre de 2022
Valorada con 5 estrellas sobre 5

Daisy Ray

I absolutely love this Shop!Daisy Ray is one of the most easiest shops to deal with if there are any issues but also the fact that the description of there products are exact!I order the mega Halloween box and the grinch and absolutely can’t wait for them to come!If you are looking for any gifts or to treat yourself go here!

10 de diciembre de 2022
Valorada con 5 estrellas sobre 5

Must buy!!

Always the best wax melts from these lovely ladies. Their customer service and customer interaction is second to none and they are always so happy to chat. I really enjoy the tiktok lives and am never disappointed with my melts and scents. Will definitely be purchasing again. Support small businesses <3 you won't regret it xx

16 de noviembre de 2022
Valorada con 5 estrellas sobre 5

AMAZING every single time

Order with these guys all the time, and all I can say is…AMAZING,AMAZING,AMAZING!!!
The products are absolutely amazing packaged beautifully and smell insane. The bath products are also just out of this world. Wouldn’t shop
Anywhere else for my home fragrance needs.

31 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

New customer and so happy

New customer here 👋🏻 just want to say wax melts are amazing, always kept up to date on socials and the girls are amazing.
And honestly don’t mind waiting that little bit longer for something that’s high quality, Look and smell insane.

24 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

My go to wax melts now! The cutest!

My order arrived on time and packaged with so much thought, detail and can tell they truly care about their customers and the products. I love the smells and already cannot wait to place another order!

28 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shocking

I placed 2 order and this is the 1st time I have ever ordered from Daisy Ray and unfortunately today I have asked for a refund on both orders!
I was told that issues were with their supplies via couriers and strikes etc! I have received deliveries from other online shops no problem. This said they continue to take orders and your money and then post about bad reviews! If you have issues stop taking people’s money and fulfill the orders for the people who have been waiting. I have unfollowed and will order from other shops. If you place an order for Christmas melts and smells don’t!

24 de noviembre de 2022
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Respuesta de Daisy Ray

Hi Heather, we’re sorry you feel so disappointed. We explained about the boxes across all platforms unfortunately this was completely out of our control and was completely unseen. We are working our absolute hardest to ensure all orders are fulfilled and are shipped in the allocated time and ensuring to keep customers updated of any issues that arise which are out of our control. In regards to your second order this was still within our turn around time. We happily responded to your messages, explained and issued a full refund.

Valorada con 5 estrellas sobre 5

Perfect small gifts

I was gifted waxy tots with scoop last year and loving the lasting scent I have purchased for my co workers this Christmas.
Package arrived safely, well boxed and smelling delicious! Hope they all enjoy the melts as much as I do.

1 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Haven’t received my order at all

21 de noviembre de 2022
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Respuesta de Daisy Ray

Hi Darcey,

We’re sorry to hear that you haven’t received your order yet. Unfortunately, due to the ongoing Royal Mail strikes we are experiencing a lot of delays. As discussed via email, your order has been dispatched from us and is currently with Royal Mail and we are hoping it should arrive in the next few days. However, if it doesn’t arrive we of course will look further into this for you. Kind regards, Daisy Ray.

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