I just made a phone call mystery shop. The shop was pretty simple. Make sure I had a good back story, be prepared for any questions, and make sure you sound convincing. The best part is that you need... Ver más
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Always keeping in touch. Information in regards to what you need to do is easy to follow. If you even need assistance someone is always available to help
La empresa ha respondido
This company is so reliable and consistent. If I need help staff always get back to me asap and are very helpful. Amount of shops available varies but often there are plenty and some online options on... Ver más
La empresa ha respondido
I do thoroughly enjoy doing secret shopper as a side hustle. I enjoy the report system as it’s quite to the point and easy to access. My last experience was through a dental clean which was great beca... Ver más
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Información sobre la empresa
Escrito por la empresa
ShopperNOW is a mystery shopping platform that lets shoppers see all available mystery shops in and around their local area. ShopperNOW is the Customer Experience (CX) division of Creative Activation. Creative Activation works with leading retailers and brands and is the number one retail partner in Australia and New Zealand. With proven results in accelerating sales & customer engagement, we specialise in mystery shopping, merchandising & sales teams, brand ambassadors, customer service reviewing and retail auditing
Información de contacto
L12, Tower 1 Collins Square, 727 Collins Street, 3008, Melbourne, Australia
- 02 7908 3097
- contact@shoppernow.com.au
- shoppernow.com.au
4,6
Excelente
182 opiniones
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Quick and easy!
The platform and instructions are easy to follow and complete in the allotted timeframe, and the communication and payments are always timeous.
11 de junio de 2025
Opinión espontánea
Respuesta de shoppernow.com.au
Thank you so much for your kind review! We’re delighted to hear that you found the platform quick and easy to use, and that our instructions, communication, and payment process met your expectations.
Your feedback really means a lot to us and motivates our team to keep delivering a smooth and reliable experience.
Your information was excellent and what…Positive feedback
Your information was excellent and what you required was simple and straight forward. I enjoy doing your Mystery shopping experience.
9 de junio de 2026
Opinión espontánea
Respuesta de shoppernow.com.au
Thank you so much for your wonderful feedback! We’re really pleased to hear that you found our information clear and the process simple and straightforward. It’s fantastic to know you’re enjoying the mystery shopping experience with us.
Your support means a lot to our team, and we truly appreciate you taking the time to share your experience.
Instructions are clear Need to read…
Instructions are clear Need to read them again on the day you do the job
6 de mayo de 2026
Opinión espontánea
Respuesta de shoppernow.com.au
Thank you for your helpful feedback! We’re glad to hear that you found the instructions clear, and we really appreciate your tip about revisiting them on the day of the job, it’s great advice.
Your input helps us continue to improve and ensure the best possible experience for everyone. Thanks again for your support!
Great Platform for Flexible Mystery Shopping Opportunities
I’ve been using ShopperNow for mystery shopping assignments and have found the platform easy to navigate and straightforward to use. There is a good variety of jobs available, ranging from retail visits and dining experiences to phone enquiries and customer service evaluations. The assignment instructions are generally clear, and the reporting process is simple to complete through the app and website.
Payments have been processed as expected, and support has been responsive whenever I’ve had a question regarding a task. I particularly enjoy the flexibility of being able to choose assignments that fit around my work schedule while earning some extra income and experiencing different businesses.
Overall, ShopperNow provides a professional and reliable mystery shopping experience, and I would recommend it to anyone looking to earn additional income through mystery shopping or market research activities.
6 de junio de 2026
Opinión espontánea
Respuesta de shoppernow.com.au
Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you’ve had such a positive experience using ShopperNOW, from the variety of assignments available to the ease of navigating the platform and completing reports.
It’s especially great to know that our flexibility, clear instructions, timely payments, and responsive support have helped make your mystery shopping experience both enjoyable and convenient. That’s exactly what we aim to deliver.
We truly appreciate your recommendation and your continued support, it means a lot to our team.
Always keeping in touch
Always keeping in touch. Information in regards to what you need to do is easy to follow. If you even need assistance someone is always available to help
6 de junio de 2026
Opinión espontánea
Respuesta de shoppernow.com.au
Thank you for your kind review! We’re so glad to hear that you feel well supported and that our communication and instructions are easy to follow. It’s especially great to know that our team has been there for you whenever you’ve needed assistance.
The job I did was satisfying
The job I did was satisfying, as the client knew and explained their product to me in a clear manner.
3 de junio de 2026
Opinión espontánea
Respuesta de shoppernow.com.au
Thank you for your kind feedback! It’s great to know you had a positive experience, and we really appreciate you taking the time to share it with us.
Mystery Shop Phone Call
I just made a phone call mystery shop. The shop was pretty simple. Make sure I had a good back story, be prepared for any questions, and make sure you sound convincing. The best part is that you need to be yourself and let the team member lead the conversation. The report writing is simple. The quicker you write the report after the phone call, the more recall of every interaction you will have.
5 de junio de 2026
Opinión espontánea
Respuesta de shoppernow.com.au
Thank you for your detailed review! We’re so glad to hear that you found the mystery shop simple and enjoyable to complete.
We really appreciate you sharing your helpful tips; being prepared, sounding natural, and completing the report promptly are all great insights that can benefit other shoppers too. It’s fantastic to know the process felt straightforward and easy to follow.
I love the texts that we get
I love the texts that we get. It's really helpful - the reminders and the feedback. It feels very personal to have someone help you like that. It's really helpful.
12 de mayo de 2025
Opinión espontánea
Respuesta de shoppernow.com.au
Thank you for sharing your experience with us! We’re happy to know that you had a positive interaction. We strive to provide support that makes a difference, and your feedback means a lot to us. Thanks again!
Simple User Interface
Simple user interface, reliable and friendly support team.
5 de mayo de 2025
Opinión espontánea
Respuesta de shoppernow.com.au
Thank you for your feedback! We're glad to hear you find our platform easy to use and our support team reliable and friendly. We appreciate your kind words and look forward to continuing to support you!
Visiting new outlets is exciting and…
Visiting new outlets is exciting and fun and you get paid 🥳🎉
21 de febrero de 2025
Opinión espontánea
Respuesta de shoppernow.com.au
Thank you for your feedback! We’re happy to hear that you find visiting stores exciting and enjoyable. We appreciate your support and look forward to providing you with more fun opportunities!
The staff are always polite and prompt…
The staff are always polite and prompt in getting back to me.
I only had a problem with the system not recognizing that I had accepted a job and not being able to go back and view what was required.
Many thanks
Rosey
21 de abril de 2025
Opinión espontánea
Respuesta de shoppernow.com.au
Thank you for your feedback! We're glad to hear that our staff have been polite and responsive. We’re sorry to hear about the issue you experienced with the system not recognising your job acceptance and the difficulty viewing the requirements. We’ll pass this on to our technical team to help improve the experience. If you encounter any further issues, please don’t hesitate to reach out—we’re here to help!
Bunnings…
I didn't realise you were paying me for Bunnings in Young NSW. As you said you were not. I just assured that on the two visits only two people were in anyway supportive to the customers needs. It was horrible service that I received and I dealt with a certain lady 2 times and yeah she didn't want to help and I was asking only to buy product.
3 de mayo de 2025
Opinión espontánea
Respuesta de shoppernow.com.au
Thank you for sharing your experience. We understand your frustration with the service at the Bunnings store. While we facilitate the mystery shopping process, the service quality is ultimately the responsibility of the individual store. Your feedback is valuable, and we encourage you to share these concerns directly with the store management as well. We appreciate your efforts and look forward to working with you on future assignments.
Easy to apply for and complete Shopper…
Easy to apply for and complete Shopper Now jobs. So far so good. Thanks.
11 de abril de 2025
Opinión espontánea
Respuesta de shoppernow.com.au
Thank you for your feedback! We're glad to hear that the application process has been simple. We appreciate your support and look forward to providing you with more great opportunities.
I really enjoy taking on Mystery…
I really enjoy taking on Mystery Shopping jobs. I enjoy great customer service so I quite enjoy meeting people and reviewing the shopping experience.
The only downfall is that the payments received don’t really cover your cost's, by the time you drive out to the job then purchase a produce it’s not really worth your while to only make a few dollars.
I think this should be reviewed and maybe consider raising your rate.
16 de abril de 2025
Opinión espontánea
Respuesta de shoppernow.com.au
Thank you for your thoughtful feedback! We’re so glad to hear that you enjoy the mystery shopping experience. We also appreciate your point about the payments; your suggestion to review the rates is valuable, and we’ll certainly take it into consideration as we continue to improve our offerings. We’re grateful for your input and hope to continue providing you with enjoyable opportunities!
First time mystery shopper
Easy to sign up and easy to accept jobs and pay goes into ya bank no worries
2 de mayo de 2025
Opinión espontánea
Respuesta de shoppernow.com.au
Thank you for your feedback! We’re glad to hear that the sign-up process was easy. We aim to make everything as straightforward as possible, and we're happy you're having a positive experience.
Good job overall
Good job overall. Its upfront and clear what its about and a good job for someone willing to complete the job effectively. Support team is always very good.
1 de mayo de 2025
Opinión espontánea
Respuesta de shoppernow.com.au
We’re so pleased to hear you had a good experience with us. Your feedback is important to us, and we’re committed to continually improving.
Continuous improvement for business
Continuous improvement for business.
Meeting staff and learning about product knowledge and understanding client requirements is an essential element of the role of mystery shopping. The ability to highlight gaps in training while providing information regarding the quality of staff service assists the client improvement of policies and procedures ensuring customer satisfaction and business continuity.
26 de abril de 2025
Opinión espontánea
Respuesta de shoppernow.com.au
Thank you for your thoughtful review! We truly appreciate your insight into the importance of mystery shopping in identifying opportunities for improvement. We're glad to know that you recognise the value of continuous improvement, and we’re committed to supporting businesses in delivering the best possible service. Thanks again for sharing your perspective!
Respuesta de shoppernow.com.au
Thanks for the positive feedback! We’re so glad you were satisfied with our service.
Love my job!
The guidelines given to follow for the mystery shop were detailed and clear.
I am very much enjoying this experience!
1 de mayo de 2025
Opinión espontánea
Respuesta de shoppernow.com.au
Thanks so much for your feedback! We’re glad to hear you were pleased with our service. Your input helps us continue to enhance what we do.
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