Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I made an order over two months ago and till now my order hasn’t arrived. Poor customer services. They don’t respond to emails, messages and calls.

Valorada con 4 estrellas sobre 5

I’ve been using the Skin Clinic oil and cream for almost a month to treat dark scarring on my legs from recent bites and allergy reactions, and I’m honestly so impressed. The marks have definitely s... Ver más

Valorada con 5 estrellas sobre 5

I have been struggling with acne for a while and tried all sort of products but nothing worked. Purchased the tribal secret set and from day one Ive noticed that my skin is less irritable, the rednes... Ver más

Valorada con 4 estrellas sobre 5

Ordered knuckle product. Have been waiting for product. After leaving a review and not receiving i have been contacted by management- and he had explained to me how it was a mistake from one of their... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Clínica dermatológica

Escrito por la empresa

Call us to book your appointment.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

140 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good reviews

I saw alot of positive reviews online, that motivated me to get it. Am already seeing results and will definitely recommend it.

30 de abril de 2024
Valorada con 1 estrellas sobre 5

Order took a long time to arrive

I placed my order over two weeks ago and I haven’t received it yet. The tracking says to be shipped for two weeks now.

Update: I have now received my order.

10 de mayo de 2024
Opinión espontánea
Logotipo de shopskinclinic.com

Respuesta de shopskinclinic.com

Hi Vivi,

I am so sorry this is still not received. I have just checked your tracking number and it seems like it is still with Evri, i will make it a priority and call them first thing Monday morning! Tracking shows "19:32 -Sat May 11- "your parcel is being sorted at the senders local depot" so fingers crossed you get in Monday, if not please let us know.

Thanks
Sheila

Valorada con 1 estrellas sobre 5

I didn’t see any improvement

I didn’t see any improvement

13 de abril de 2024
Logotipo de shopskinclinic.com

Respuesta de shopskinclinic.com

Hi Olubukola,

I am so sorry it did not work for you! We have never had a case like this, however, we understand every skin is different, this is where our 90 Days Money Back Guarantee comes in!

Thanks
Sheila

Valorada con 5 estrellas sobre 5

Satisfying service

Shipping is quite fast compared to the distance it travels, the product itself is top quality and gentle on the skin, 3rd time ordering from here

12 de abril de 2024
Logotipo de shopskinclinic.com

Respuesta de shopskinclinic.com

Hi Niki,

Thank you so much for the review, we appreciate the time taken to leave us one and looking forward to welcoming you again.

Thanks
Sheila

Valorada con 1 estrellas sobre 5

You did not send me my right order and…

You did not send me my right order and your delivery take too much time

27 de marzo de 2024
Logotipo de shopskinclinic.com

Respuesta de shopskinclinic.com

Hi Bridget,

Our delivery is normally next day delivery, however, sometimes Evri lose packages or have delays, we have now partnered with a faster courier.

Regarding the order, we are so sorry about this and believe you should have gotten the right one by now!

Thanks
Sheila

Valorada con 4 estrellas sobre 5

Received parcel

Received parcel, it’s early days still to make an in-depth review, I have been using for 1 week now and my knuckles is not as dark, it was not that bad before but because I did use a peel on some marks in certain areas on my hand, the discoloration kept returning, so far the dark patches are a little less noticeable, will rerun if it does make a good difference..

3 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best Skincare Product

Since my Accutane treatment, I was spectacle about which product to use on my face. I then decided to go with ShopSkinclinic’s Tribal Set and it was the best decision. My face feels so smooth, clear and glowing. This is my second purchase. Love, love everything about the Tribal Set.

8 de febrero de 2024
Valorada con 5 estrellas sobre 5

I got the acne soap & oil

I got the acne soap & oil, and my skin in the morning is just out of this world, I wash my face before bed, and apply the oil and it works like magic, but they need to work on the delivery as it takes a long time to arrive 3weeks or more and need to work on updating customers when product is taking long to arrive, I pay for mine monthly & it still takes a long time to arrive.

19 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love the products and I can see…

I love the products and I can see positive changes in my skin care journey

29 de enero de 2024
Logotipo de shopskinclinic.com

Respuesta de shopskinclinic.com

Hi Anita,

Thank you for your review. We appreciate the time taken to write one. We are glad you are seeing results.

Thanks
Sheila

Valorada con 5 estrellas sobre 5

Works wonders!!!!

I have been using the skin rebirth oil and the acne bar soap for a while now, they have cleared my acne and scars, now my skin is looking smooth and glowing, I get one spot once in while and it clears in a day or two. I cant go without them.

29 de enero de 2024
Valorada con 4 estrellas sobre 5

Well,I see improvement

Well,I see improvement
My dark knuckles are lighting up
Wish the sizes can be increased
Hoping to purchase some when I’m done. Thank you❤️

29 de enero de 2024
Logotipo de shopskinclinic.com

Respuesta de shopskinclinic.com

Hi Jemimah,

Thank you for your review, the dark knuckles remover involves some high quality ingredients which cost alot to make, we try our best to accomodate everyone making it reasonable, however, we will look into making a larger bottle for those that will prefer that.

We look forward to welcoming you again to our store and cannot wait to see your results soon. xoxoxox

Thanks
Sheila

Valorada con 3 estrellas sobre 5

Updated review

I ordered on 11 Feb 24 and never received an order or communication. After writing a negative review I was contacted by the company who told me they had ran out of stock of the product I ordered. They offered to post me out a free product of my choice for the delay and dispatch what I ordered when it was available. I have now received both products.
I have yet to try either product so I can’t comment on them. 3 stars because although I appreciate they contacted me to try resolve the situation, they need to be way more organised and communicate with the customer. They also need to update their website on contacting them because if a customer can’t get hold of your customer service they will leave a bad review instead so just some feedback for future. I will update review once I use the product hopefully then I can give more stars. All the best. Order no. 5730

13 de febrero de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

My parcel only arrived after nearly 5…r

My parcel only arrived after nearly 4 weeks and after sending emails which were not replied to. My bank statement showed that you were a computer company and had to ask the bank to retrieve my money before I received the parcel.i received the parcel.

29 de enero de 2024
Valorada con 5 estrellas sobre 5

It was My time ordering from you & When…

It was My time ordering from you & When I order my item I was supposed to receive it next day Delivery had to contact you a day after to find out why I have not received My package or no tracking numb it took you few days to reply & I didn't received my package till after a week not good. After not Been Happy With My first Order Skinclinic have contacted me & apologise & offer me A Free skin Product Next Day Delivery. I will definitely Order Again I do like they Product is good.

29 de enero de 2024

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