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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I suspect it's fake. My tracking number isn't showing up on USPS. Furthermore, it's significantly delayed based on the estimate I was originally given. Edit: it's not fake, but the dress doesn't loo... Ver más

Valorada con 5 estrellas sobre 5

My item arrived fast. Also, after I changed my mind on colour & before shipping customer service was prompt in accommodating my request. Very efficient company. Sweater looks great- it is a xmas gift... Ver más

Valorada con 1 estrellas sobre 5

J'ai commandé, avec la commande j'ai le suivi du colis et ensuite on me dit qu'il est livré alors qu'il n'y a eu aucune prise de rdv ni même de contact téléphonique pour avertir du passage. Je me dema... Ver más

Valorada con 1 estrellas sobre 5

I purchased a pair of jeans for my daughter on shoptery. The item came defective, with the painted stars on the jeans smeared and not as shown in the pictures. I’ve emailed hello@shoptery 3 times to... Ver más

Información sobre la empresa

  1. Tienda de ropa

Escrito por la empresa

Welcome to Shoptery, your ultimate destination for all things aesthetic! With a flair for fashion and a passion for creativity, we provide a stunning collection of curated, stylish, and unique clothing that reflects the essence of modern aesthetics. Our mission is to empower individuals to express their true selves through fashion, while embracing their individuality and celebrating their personal style. Established in 2018, Shoptery has quickly become a go-to choice for fashion enthusiasts seeking to elevate their wardrobe with eye-catching designs and high-quality materials. Our team of fashion experts carefully select each piece, ensuring that we offer a diverse range of styles, from vintage-inspired ensembles to modern, minimalist looks. We pride ourselves on our commitment to customer satisfaction, offering seamless online shopping experiences, fast shipping, and exceptional customer service. Join the Shoptery family today and discover the world of aesthetic fashion that awaits you!


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

62 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Poor communication.

I bought a product from the website that ended up being too stiff. I tried to return it by contacting them through email and calling their customer service number but I never got any replies or answers from either :(

22 de julio de 2023
Valorada con 5 estrellas sobre 5

Super happy

Super happy: Ich fand ein Pullover, der überall ausverkauft war. Kam heute an: Genau wie beschrieben!

16 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

my package never arrived

my package never arrived. The entire time I wasn't receiving updates. My money has been taken and I didn't receive my order.

2 de julio de 2023
Logotipo de Shoptery

Respuesta de Shoptery

Hello dear! We have checked your order and your parcel so that there are no cases where the client does not receive the goods, in any case, if suddenly something happens to the parcel, we return the money, this is the policy of our store, and we never violate it.

Valorada con 1 estrellas sobre 5

Scam!

I ordered from this business about a month ago, but I haven't received my item from them yet. extremely disappointed I even contacted the business, but they didn't respond.

8 de junio de 2023
Logotipo de Shoptery

Respuesta de Shoptery

Hello dear! We have checked your order and it has been successfully delivered. You are posting misinformation, if your order really was not delivered, you can always contact your bank to get a refund, but in this case, we will also provide proof of delivery of the order.

Valorada con 1 estrellas sobre 5

Worst experience

My order never came to me because it was delivered to another person in another state and they never gave me any solution.

1 de julio de 2023
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Respuesta de Shoptery

Hello dear. Your money was returned; the review you posted does not correspond to reality.

Valorada con 1 estrellas sobre 5

Sizing was wildly inconsistent

Sizing was wildly inconsistent. Customer service contact took several days. Returns must go back to China which is prohibitively expensive. No offer of a small % refund or store credit was made.

30 de junio de 2023
Valorada con 1 estrellas sobre 5

Order on 2023/04/28 still not received…

Order on 2023/04/28 still not received today (2023/06/17), no contact trough E-mails, no answer from chat. I'm alone...

28 de abril de 2023
Opinión espontánea
Logotipo de Shoptery

Respuesta de Shoptery

Hello dear! We do not see your contact information or your order number, so we regard your review as fake.

Valorada con 5 estrellas sobre 5

i ordered some jeans but accidentally…

i ordered some jeans but accidentally put half my address, so had to refund and order a new pair. communication was amazing and very fast throughout. delivery was around 2 weeks which was stated. i think i bought a size up because i’m a tall man and they fit perfectly. i’ve had so many compliments and the material is very good :))

3 de mayo de 2023
Valorada con 1 estrellas sobre 5

terrible absolutely terrible

terrible, took my money, never got the package or update. been over 4 months now. rejected refund.

4 de enero de 2023
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Respuesta de Shoptery

Hello dear! Please provide your order number, we do not have a practice of refusing refunds if the person has not received their order.

Valorada con 1 estrellas sobre 5

I ordered a backpack with accessories…

I ordered a backpack with accessories but it arrived without any. I tried contacting support but got no response.

6 de abril de 2023
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Respuesta de Shoptery

Hello! Thank you for posting about this situation. During a detailed check, we found out that you really received a backpack without an accessory, and after your appeal, you were offered a 30% refund, which is quite fair for a small accessory a few centimeters in size. Alternatively, you could return the backpack for a full refund. But we got no response from you.

Valorada con 1 estrellas sobre 5

Stolen images

I was just scrolling through pinterest and seen my own photo that I took of jewellery from my shop and it linked straight to this brand. Do not support companies like this that steal photos and designs from small businesses.

Edit: Thank you for removing my photos from your website, the listing seems to be gone now.

18 de abril de 2023
Opinión espontánea
Logotipo de Shoptery

Respuesta de Shoptery

Hello dear! We have considered your claim.
We have a section on copyright on our website https://shoptery.com/pages/about-copyright
If indeed a design to which you have rights was used, you could contact us directly and we will immediately resolve the issue.
However, we found the item in question. This is just a star pendant, without any logos or prints, just a regular star. Are you sure you can own the rights to the star figure?

Valorada con 1 estrellas sobre 5

I got 1 of 3 items that I ordered over…

(Edited) I got 1 of 3 items that I ordered over 3 months ago. After my first email, they asked me to wait a little longer since they ship from China. The company did not respond to my second email but did issue a refund after I initiated the chat feature on their website. They also asked me to remove the negative review since the refund had been issued.

15 de marzo de 2023
Opinión espontánea
Logotipo de Shoptery

Respuesta de Shoptery

Hello dear! Yes, we have indeed contacted you about this review. Because it is not objective. Your issue has been resolved and you wrote this review after the issue was resolved. In any case, it remains your right to write any review and express dissatisfaction. But we also want to note that we are constantly working to improve the service so that such situations do not arise.

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