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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Literally terrible! I bought two items weeks ago for a Christmas present and have not received them or any update or tracking information! I tried contacting them via hello@shroombeach which is the on... Ver más

Valorada con 1 estrellas sobre 5

I ordered a shirt and a pack of stickers a month ago and haven’t seen an estimated delivery date no response from email or Instagram or Facebook and I wouldn’t recommend placing any orders with this c... Ver más

Valorada con 2 estrellas sobre 5

I've spent $700 over the years on Shroom Beach clothing, but my latest experience has been really quite bad. After paying $70 to ship 3 articles of clothing to Canada (yes really), the sizing of a... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

DO NOT BUY HERE Everybodys right. Its a scam, especially the mushroom reflective material. They won't actually ship it or reply to your emails! Don't do it! Save your card number!! Shroom Beach,... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa

Escrito por la empresa

We're obsessed with psychedelic healing The world is waking up to the beauty of psychedelics and Shroom Beach is here to celebrate that with you. Our psychedelic inspired clothing and art reflect our passion for this movement. Every month we pool our earnings and donate 10% of the profits to the Psychedelic Institute.


Información de contacto

1,7

Muy malo

TrustScore: 1.5 sobre 5

84 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

It’s good and it’s very interesting…

It’s good and it’s very interesting stuffs.

29 de septiembre de 2021
Opinión espontánea
Logotipo de Shroom Beach

Respuesta de Shroom Beach

Hey Chantel!

We appreciate your warm review. This boosts us to know how much you liked your order. Please don't forget to subscribe to our mailing list to be updated on other cool and interesting products coming your way!

Keep it Magical!
🍄🌴

Valorada con 5 estrellas sobre 5

Best Swimsuit I own

I had been looking for a reflective bathing suit and I was so excited when I found it on shroom beach. It arrived and I am completely obsessed with it. It’s so flattering and comfortable. I’m excited to wear it on many occasions

24 de septiembre de 2021
Opinión espontánea
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Respuesta de Shroom Beach

Hey Marilyn!

Thank you so much for your wonderful feedback. We appreciate how much you like your order and know that we always aim to give you the best product and services. We look forward to your next order!

Keep it Magical!
🍄🌴

Valorada con 5 estrellas sobre 5

Shroom Cloak!!!

Took a while for the product to arrive but once it did, I was ecstatic! This mushroom cloak is sweet! Definitely going to be one of my favourites!

17 de septiembre de 2021
Opinión espontánea
Logotipo de Shroom Beach

Respuesta de Shroom Beach

Hey Brad!

First, we thank you for your patience in waiting for your order to arrive. We are so happy to know how much you like your order. We look forward to your future purchases!

Keep it Magical!
🍄🌴

Valorada con 5 estrellas sobre 5

So comfy!

The material of these shirts feel divine! The reflection action is so fun as well!! I want more already.

8 de septiembre de 2021
Opinión espontánea
Logotipo de Shroom Beach

Respuesta de Shroom Beach

Hey Autumn!

We are so happy that you enjoyed your order and we look forward to sharing more fun with you. Know that we always aim to give you the best product and services.

Keep it Magical!
🍄🌴

Valorada con 5 estrellas sobre 5

Great products

Definitely a good quality cloak very happy with my purchase and definitely recommend to anyone who wants to get weird 🙃

30 de agosto de 2021
Opinión espontánea
Logotipo de Shroom Beach

Respuesta de Shroom Beach

Hey James!

We appreciate your feedback and we're glad to know how much you like your cloak order. May this be the start of more great products you discover from us.

Keep it Magical!
🍄🌴

Valorada con 1 estrellas sobre 5

there is always a reason a company does not have a public phone # and here's my experience with it

These shorts are printed on flimsy material and the company does not respond to customer emails. For $45 dollars they could have done much better. if you do not have a problem or need a replacement, return, etc. you maybe fine (as long as you are a tiny individual and understand non-usa sizing) As for the shorts - They are super thin, no built in under material, and see through - he cannot wear them (they are see through on the frog/beach) I wanted to pre-order the mushroom beach bathing suit and came to continue to pre-order it but when I googled it (type in mushroom reflective swimsuit) I saw the same goods being sold on FLEXLIVING (how does someone accept preorder money for a swimsuit stating it has not been made yet - but another google company is selling it that really put a sour taste in my mouth. I cannot even like these products anymore now. They are not even into psychedelics and could care less about that particular community

I cannot believe how many folks are stating they pre-ordered this and are super upset to not get it. (they should be) I understand other companies in overseas territories sometimes take another's idea and print it as their own but this isn't the case pre-order? what a crock of it!
Anyways this could have been prevented if a company could at least respond to their customer emails. I am tired of the covid excuses, understaffed excuses, all of it, there is more to selling products online than just taking $ and never having to deal with emails and customers. They are not vetted google shops and they are not upfront about their company or where they ship from. Therefore I have to speak about my experience and hope yours goes better than mine.

I decided to not force a return with my CC company and to just move on with a fair and honest review and not shop with them again. The actual "print" was done nicely. But printing something cool on bad material what's the point of it if you cannot wear it?

forget all the things on their easy returns page too - hello@shroombeach does NOT bother emailing you back. (and sorry if you are behind you should not keep accepting more $ on more customer orders if you haven't completed all of us in the row first).

In conclusion - I did get the shorts I ordered. They are not true to size products and going by their size chart - and a good old trusty tape measure along the seams here at my house - they are not accurate in their sizes or they were made wrong. I don't know. They did not bother to email me back. I simply wanted a medium sent in for the small and even offered to pay the return shipping. But ignoring customers and only responding to them on "review sites" is garbage. Respond to your emails. I wanted to exchange them. Sent numerous emails and offered to even pay the return shipping to get a larger size. No response. I am on day 5 of no response and like others here a bit irritated.

No point in responding here. This is my fair review - you got my $ and this is what I got :(

28 de agosto de 2021
Opinión espontánea
Logotipo de Shroom Beach

Respuesta de Shroom Beach

Hey Kelly,

How are you?

We appreciate you for sharing your feedback. We were able to know that some of the emails we are receiving are going to spam folders. We don't have a phone number at the moment but we're looking into it and might have it too soon to attend to all inquiries, concerns, and feedback on all platforms.

We're so sorry that we missed your first and second emails. We can definitely process or approve return requests in less than 24 hours.

Due to what happened, we do not need to return the item you received. We can ship another item at no cost. Please reach out to us at hello@shroombeach.com so we can help you further.

We are thankful that you liked the product. We really wish that we were able to see or read your email to process the return right away and we know that you will love it more if you can wear it comfortably with the right size.

Again, we apologize that this happened, and rest assured that we will do better every day.

We'll look forward to hearing from you.

Have a beautiful day, Kelly.

Valorada con 5 estrellas sobre 5

Absolutely loved my ordered

Absolutely loved my ordered! Shipping was extremely quick and the quality of the product and its material were great. The one piece swim suit I received was awesome and the reflective pattern is incredible! I was so impressed with the flattering fit of the high cut swimsuit. Also true to size, my measurements were medium and that’s what I ordered and it fits like a glove. Will definitely purchase from shroom beach again!

27 de agosto de 2021
Opinión espontánea
Logotipo de Shroom Beach

Respuesta de Shroom Beach

Yay, Katie!

This is just perfect! We are extremely grateful with your feedback. This is definitely a good reference for our customers and those who are still hesitant to buy. We thank you and look forward to your next purchase!

Keep it Magical!
🍄🌴

Valorada con 5 estrellas sobre 5

Great experience!

The merchandise was good quality and customer support was always very responsive. My exchange went really smoothly and I was very happy with my entire experience! Have definitely recommended shroombeach products to my friends :)

20 de agosto de 2021
Opinión espontánea
Logotipo de Shroom Beach

Respuesta de Shroom Beach

Yay, Shirley!

We are glad that your experience is smooth and that you enjoyed your order. We would love to serve you again and we hope we're on to a great start with you!

Keep it Magical!
🍄🌴

Valorada con 5 estrellas sobre 5

Exactly as advertised

I'm usually pretty hesitant to buy Products off of Instagram ads. But I thought I'd give these pants a try. After purchasing I was made aware that they were backordered until late August. Which was no bueno because I needed those pants for an event at the beginning of August. I spoke to customer service and they assured me they would do everything within their power to get the pants on time to me and lo and behold they did exactly that. They were nothing but responsive oh, nothing but helpful and they got the pants to me before the date I needed them. The pants themselves were the Talk of the Town everyone wanted to know what they were and where I got them. I will definitely wear these more than I intended to. Love them

19 de agosto de 2021
Opinión espontánea
Logotipo de Shroom Beach

Respuesta de Shroom Beach

Hi Tsleel!

We always try our best to ensure that we exceed customer's expectation but with your feedback it felt like you gave the team a big pat on the back! We sincerely want to thank you on this great boost!

Keep it Magical!
🍄🌴

Valorada con 5 estrellas sobre 5

I decided to try my Shroom's reflective joggers ...

Went to a dancing class and then to a birthday dinner party. The comment at the end of the evening was: "your pants won the night!" - Initially got them for ecstatic dance ceremonies; yet, now noticed they are awesome everywhere and definitely getting more.

19 de agosto de 2021
Opinión espontánea
Logotipo de Shroom Beach

Respuesta de Shroom Beach

Hi Ed!

This is great! Thank you for sharing such an awesome experience you had with the Reflective Joggers. We hope you try to explore other products we have, you might be surprise with what other reactions or experience you get from it!

Keep it Magical!
🍄🌴

Valorada con 5 estrellas sobre 5

Great product!

It was supposed to be out of stock until mid august so I was worried that I wouldn’t get it in time for my event, but it arrived super early! I signed up for the tracking notifications and they kept me informed and at ease. The product itself is exactly as imagined and feels great. The reflection is beautiful! I can’t wait to use it. I haven’t worn it for more than an hour nor have I worn it in water or heat, so no info in the quality of the material under those conditions yet.

16 de agosto de 2021
Opinión espontánea
Logotipo de Shroom Beach

Respuesta de Shroom Beach

Hi Katherine!

Thank you so much for your kind words! We sincerely appreciate you sharing your experience and feedback on the item you have received. This is helpful not only for us but for other people who are still thinking twice about purchasing.

Again, thank you and see you back shopping for more!
🍄🌴

Valorada con 1 estrellas sobre 5

DO NOT BUY HERE

DO NOT BUY HERE
Everybodys right. Its a scam, especially the mushroom reflective material. They won't actually ship it or reply to your emails! Don't do it! Save your card number!!

Shroom Beach, we're disappointed. Get it together!! Btw.. order #5003 was placed over a month ago and our order still hasn't shipped. #sendthatshit

9 de agosto de 2021
Opinión espontánea
Logotipo de Shroom Beach

Respuesta de Shroom Beach

Hi there!

Thank you for reaching out. Please allow me to help and check your order.

First, let me apologize for the delay with your order, I do understand how doubts may have arise with the lack of update on the status of your order and I am sincerely sorry about this. Based on my findings, one of our representatives has responded 2hrs after you sent us a message last 3rd of August regarding your order's status. Please know that we are currently checking our warehouse and logistics team on your order. We hope for your kindness on this matter and allow us to resolve the issue the soonest we can!

Also, please know that we are definitely not scamming you, we maybe a small company but we can guarantee you that we don't have any intentions to do you wrong.

Our team we'll get back to you via email and we hope for your kind understanding and time while we get this corrected.

Have a great day!
🍄🌴

Valorada con 5 estrellas sobre 5

The shorts i ordered were even better…

The shorts i ordered were even better than I expected. Quality materiel with nice deep pockets plus an extra zippered pocket for extra security.

3 de agosto de 2021
Opinión espontánea
Logotipo de Shroom Beach

Respuesta de Shroom Beach

We are so glad that we exceeded your expectation, Phillip! It's so wonderful to know that we were able to get it right for you and rest assured that we'll do our best to continue giving the best we can for quality service and products.

Thank you and see you back shopping for more!
🍄🌴

Valorada con 1 estrellas sobre 5

The worst customer service is no customer service

Costumer service wont message back and my tracking number doesn’t work. Where is my order?!?!

28 de julio de 2021
Opinión espontánea
Logotipo de Shroom Beach

Respuesta de Shroom Beach

Hi Tyler!

I have checked your email and it seems that one of our representatives responded to you in regards to your email yesterday. Also, we traced your order, the item you purchased is part of our pre-ordered collection which is why you still don't have a tracking number. Same as what our representative have advised and the note on our website for this item, shipping will start by Mid August.

Rest assured, you will be updated and emailed once your order is prepared for shipment. Don't hesitate to reach out.

Thank you!
🍄🌴

Valorada con 5 estrellas sobre 5

I've been so impressed with my entire…

I've been so impressed with my entire experience. Starting with my items being shipped separately so they could get to me faster, the quality of the material is insane. I've truly gotten my money's worth. I wore one of the shirts I ordered to a house party last weekend and I don't think I've ever received that many compliments. I had a quick question about my order and I received an email from a real person within the same day. Everything fit true to size and I can't wait to order more! 🍄

27 de julio de 2021
Opinión espontánea
Logotipo de Shroom Beach

Respuesta de Shroom Beach

Hey Chelsea!

We are so grateful to you for sharing your whole Shroom Beach experience to everyone. We sincerely appreciate your time and most especially your patience with our team, knowing that you like the product puts a smile on our faces. We will continue to do our best to deliver excellence and be most worthy of that 5-star you gave us.

Thank you and see you back shopping for more!
🍄🌴

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, they got back to me and resolved the issue within 24 hours. I can tell they honestly really care about their brand and their customers. The products I've ordered so far are very good quality and I received them very quickly, especially once the issue was resolved for one of the items. I get the sense that they went out of their way to help me out, but maybe that's because I'm not used to such amazing customer service, haha! I recommend this brand 100% for its quality and professionalism. Thanks guys!🍄🌴

24 de julio de 2021
Opinión espontánea
Logotipo de Shroom Beach

Respuesta de Shroom Beach

Hey Tal!

We are truly honored with your kind feedback. We are always trying to ensure that we provide all of our customers the best customer service and product we can and your feedback is a confirmation that we're on the right track. You made our team's day!

Thank you and see you back shopping for more!
🍄🌴

Valorada con 1 estrellas sobre 5

Why? Shroom Beach

Very disappointed in this sight. In all honestly love the product but that means nothing if you don't receive all your products in the shipment and months go by and still no item. My order number was #3623 I got the Mushroom Reflective Women's Liner Track Shorts witch came already but not my Ancient DNA Reflective Long Sleeve Tee - Charcoal M . And yet it says it's in stock online. I emailed them but once again it is totally not right to have an online store with no customer support you can call to work things out. Instead you email and have no idea when they are going to get it and hope they get it back in a timely matter (and we all know email only option just makes it so when they royally mess up they can blame it on not getting the email). On top of the fact that I tried to become an embassador and have some really good promo pics and videos but I can't get mgself to sell the product cause the last thing I need is angry customers contacts me pissed off that there orders didn't come through or they only got half of it because they don't have a customer service number to call. Then I go to leave a review on they're site (witch was better rating then the one on this site) and i submit it and refresh it a bunch of times like that said I go into the website they recommend to see if the review is there, nothing.... at this point I think they have good product but such horrible customer service I don't think I can recommend or buy anything from there again. Just a word of advice Shroom Beach. If you can't keep up with items shipping them don't ship items in one order separately. It doesn't make sense, the customers not happy to recieved half there order (and no this item is not on back order or a presale) and you can't track the progress of you're other item being shipped because in your system the shipping# attached to the order# has been shipped and taken care of even though there's an item you haven't shipped yet, now they're is no way to track it. Just says preparing to ship and has said that since May 15..... that's two months....

6 de julio de 2021
Opinión espontánea
Logotipo de Shroom Beach

Respuesta de Shroom Beach

Hey there!

Thank you for reaching out. First, let me apologize for this inconvenience and your experience with the delay in one of your orders. I was able to check your order and it seems that one of the items is part of our pre-order collection. As we do not have one of the items ready, we partially sent out one of them to avoid delaying it too. Please know that we also have a notice on the website regarding the pre-order items and the wait that will incur as we always want to be transparent with all of our customers. We apologize if it seems that it's been taking so long.

In regards with our representative, we actually saw that we have been in constant contact with you. I've even seen that we even discussed with you not only this order but also for your other orders. Please know that we are here to help and resolve any issue that might arise from your order. Don't hesitate to reach out to us.

Still, we sincerely appreciate your feedback, this will help us improve further on aspects we lack on.

Have a great day!
🍄🌴

Valorada con 5 estrellas sobre 5

I purchased this t-shirt on a whim

I purchased this t-shirt on a whim, I thought it'd be a cool thing to wear to techno nights and festivals.

I was prepared for average quality cotton and a print job that wasn't perfect, as I figured the marketing was better than the product (as so often happens).

The cotton is very high quality, the print is as pictured, and the seams and sewing is good as well. I'd have to qualms about buying from them again.

30 de junio de 2021
Opinión espontánea
Logotipo de Shroom Beach

Respuesta de Shroom Beach

Hey Cody!

Thank you so much for your review. We sincerely appreciate how you described your journey throughout the whole process of buying and receiving your order. Your review gave us more confidence to create better and improve in all aspects we can.

Thank you and see you back shopping for more!
🍄🌴

Valorada con 1 estrellas sobre 5

They could be a scam!

Ive ordered from them twice, the first time i cancelled the order because it was taking months and they never shipped, tried to order again when all the reviews on their website were good and its been over 2 weeks and they still havent shipped, i really am starting to think that this company isnt even legit, it seems like they could be scamming people and using bots to leave them good reviews, i DO NOT recommend shopping with them, i dont think you’ll ever get your merchandise.

30 de junio de 2021
Opinión espontánea
Logotipo de Shroom Beach

Respuesta de Shroom Beach

Hi there!

I'm here to help in regards with your review. We do have items that are under our pre-order collection which is why I would like to know if the item you ordered is part of it. This will identify the reason for the delay in your order's shipment. May I request for your order number as your username does not match any customer's information from our database.

Also, you may try to reach us through our email if you don't wish to share your information here, hello@shroombeach.com. Rest assured, we will try our best to resolve this matter and contact you the soonest we get your message.

Looking forward to your response!
🍄🌴

Valorada con 1 estrellas sobre 5

POOR SERVICE

I’ve been waiting to buy from these guys for awhile but a lot of their reflective gear has been out of stock. They recently had a sale, so I decided to buy a zip up hoodie on day 2 of said sale which was apparently in stock. After waiting 4-5 days for my order to ship, and a plethora of marketing bs, I reached out to them to see what the deal was. They said they made an inventory error and I’d have to wait till they got inventory back. This could be months!! They have no customer service line to speak with someone about options or for details. The fact I had to reach out to them to learn of their screwups is highly unprofessional. I DO NOT RECOMMEND THIS COMPANY...at all!!!!

2 HOURS LATER EDIT: They refunded me, but re-listed the size (L) as in-stock on their webpage so more folks could buy out-of-stock gear? These guys are highly questionable

29 de junio de 2021
Opinión espontánea
Logotipo de Shroom Beach

Respuesta de Shroom Beach

Hi there!

We would like to reach out in regards to your review. I understand that you recently had a bad experience and have been updating the review with how it was resolved. As we want to ensure that this type of issue doesn't recur and for us to know that we were able to provide you the best possible resolution to the matter, may we request for your order number? The reason for this is we were unable to match an order under your username. I apologize for this inconvenience.

Please know, our goal here is to make you a satisfied customer and improve our services and products to benefit both current and future customers.

We look forward to your response!
🍄🌴

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