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Shurgard Self Storage - Hayes Opiniones 

93
•
TrustScore: 4.5 sobre 5

4,5

Instalación de autoalmacenamiento
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Uxbridge Rd, UB4 0HD Hayes, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have a great experiance with Shurgard Hayes. The manager Mr. Anu is a great person ,very kind & helpful. Excellent storage facility at great price.

Valorada con 5 estrellas sobre 5

First if all i would like to thank Molly from Hayes branch who gave me an outstanding costumer service going above and beyond explaining to me all the details for the contract also did not hesitate in... Ver más

Valorada con 5 estrellas sobre 5

I visited Shurgard, Hayes as I needed storage space for next week. The customer advisor, Miss Shahtaj went out of the way to explain to me the detailed process and cost of the storage space they rent... Ver más

Valorada con 5 estrellas sobre 5

Helpful staff who took time to explain the process clearly. And they called when my allocated storage unit changed so even arriving after the office was closed presented no problems.

Información sobre la empresa

  1. Instalación de autoalmacenamiento
  2. Planta de almacenamiento
  3. Depósito

Sobre Shurgard Self Storage - Hayes

Escrito por la empresa

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Escrito por la empresa

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Información de contacto

  • Uxbridge Rd, UB4 0HD, Hayes, Reino Unido

4,5

Excelente

TrustScore: 4.5 sobre 5

93 opiniones

5 estrellas
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2 estrellas
1 estrella

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4,5

Todas las opiniones

(93)

7638 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Non-existent customer service

You could not possibly get the worst customer service experience. When a payment is late, Shurgard adds a £20 late payment fee for administrative charges, which I understand and PAY as the payment is late. They call you, and when you answer, they put the phone down on you. You attempt to call them back, but the call and inquiry are directed to a different store, where another staff member will handle them. This store never answers their calls or returns your call. The staff members "politely" tell you that if you are not happy, you can go somewhere else. How is that for professionalism, and a patronisingly degrading way of telling you that they don't value you as a customer.

10 de noviembre de 2025
Opinión espontánea
Logotipo de Shurgard Self Storage - Hayes

Respuesta de Shurgard Self Storage - Hayes

Hello Margarita, we are sorry to hear you didn't have a positive experience at Shurgard as many customers find our staff to be helpful and professional. We will make sure to pass your feedback on to the team. If you would like our team to follow up with you regarding the situation, please email us your contact details at info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have. Your Shurgard team

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