Gina was very helpful and advised all of our options. She clearly explained the different costings, T&C’s, opening times, etc. She explained and showed us the app and the security on site. This was al... Ver más
Localización
Cambiar localización50 Willis Way, BH15 3SY Poole, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The app access system has improved significantly as time has gone on. It is always promising when companies bother to improve their equipment. The staff are always working to keep the space clear,... Ver más
The company stored my stuff, as I would expect them to do. Nothing more, nothing less. The only irritating thing about the whole experience, as with everywhere now, was their blatant attempt to lull m... Ver más
La empresa ha respondido
In this day it’s very hard to find decent customer service. However it’s a pleasant surprise to deal with the staff at Shurguard ( Poole ) any issues are dealt with expeditiously and profess... Ver más
Información sobre la empresa
Sobre Shurgard Self Storage - Poole
Escrito por la empresa
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Escrito por la empresa

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Información de contacto
50 Willis Way, BH15 3SY, Poole, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 96% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Amazing Gina, Shurgard Poole
Gina, at the Poole office went above and beyond to help get my storage unit set up. Making sure I was taken care of professionally from a warm welcome, access to the unit and easy loading. Happy to be back at the facility for a second time and enjoying top quality service again.
A very quick and efficient service.
A very quick and efficient service.
My Storage unit was exactly righ and access to the site was so easy using their app. A great service and highly recommended.
Brilliant experience
Michelle was very helpful and explained everything from start to finish. Would thoroughly recommend Shurgard to anyone.
Well priced and good communication…
Well priced and good communication throughout.
Always clean, tidy and dry. No issues at all & can recommend
Very happy with Shurgard
Very happy with Shurgard. Conveniently situated for me, seems to be very secure as access only on the app. The app is great too, tells me when the rent is due etc. Staff when I need them are very helpful.
Convenient and secure.
This storage is very convenient, and the security is excellent. Instructions on website could be easier to follow but all resolved during office hours.
Excellent service from the very start
Excellent service from the very start. They made sure I had exactly what i had in mind. I have the confidence that all my items are in a very secure place. Very friendly telephone conversation to make sure I was settled in and to my satisfaction. 10/10 for service.
Simple, Great value and good condition
Found the pricing to be very competitive. Was able to lock in a 12 month contract over the phone with ease.
Within 15 minutes had access to unit.
Easy to use App - which you have to use to access the site. Clean, plenty of trolleys on site.
Highly recommend!
The whole process at Shurgard has been great . Gina has been incredibly helpful , the unit itself is perfect , and the pricing was very competitive . The entry system is app based and easy to use as well . Highly recommend.
Very friendly and helpful team
Very friendly and helpful team
Easy to get set up - Gina is a star!
Easy to get set up. Gina at the Poole branch was amazing and got me sorted when there was an issue with the app. She was also great showing me to the unit and explaining everything.
Strongly recommend Shurgard!
Having been the first time that I used a lock &store, I have to say that I was very impressed with the whole process with Shurgard. It truly made moving home stress-free on competition day and I would strongly recommend it to anyone who's moving!
Chris was very helpful getting my…
Chris was very helpful getting my storage unit set up for me.
Locked in with no way out
Customer id 9119574
Mr S A Spring T/A Spring Ref
I have recently rented a container from this company and at first thought them very efficient, however today I attempted to leave the premises only to find the electric gate had failed trapping myself and four other customers and there vehicles inside plus stopping countless other customers from gaining access we rang the 0800 number on the gate to be told that an engineer had been dispatched and would be with us in approximately one hour two hours and several calls later we where told the engineer was coming from the other side of the country that he would be three to three and a half hours that they couldn’t give us an accurate eta as he wasn’t contactable at four pm a security guard turned up from Southampton which is forty minutes drive away told us he had no tools that he was only security but eventually a key mysteriously turned up and he unlocked the gate to release us four and half hours later made worse by the constant lies and half truths surely if operating these gate systems it makes sense to have a local key holder to open them in case of failure !!
By all means rent from them but pray that everything works as they have not made proper provision in case of failure

Respuesta de Shurgard Self Storage - Poole
Professional and personable staff an…
Professional and personable staff an all round excellent experience.
The whole experience was really good
The whole experience was really good, I could arrange everything online and in my own time, I didn’t have to find extra time to go and sit with someone going through a sales pitch, and everything was simple to understand and thorough. Overall, the experience from beginning to end has been really good, I can’t fault the service received one bit.
Good experience
Easy to book with good introductory offer. Helpful staff on arrival. Only negative has been the number of emails! But better than no communication. Be aware you seem to need a app to access.
Smooth and efficient take on of the…
Smooth and efficient take on of the unit. Nice unit, clean and in good condition.
Friendly and helpful staff on first day.
Excellent !
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







