Shurgard Self Storage - Poole Opiniones 

135
TrustScore: 5 sobre 5

4,8

50 Willis Way, BH15 3SY Poole, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Gina was very helpful and advised all of our options. She clearly explained the different costings, T&C’s, opening times, etc. She explained and showed us the app and the security on site. This was al... Ver más

Valorada con 5 estrellas sobre 5

The app access system has improved significantly as time has gone on. It is always promising when companies bother to improve their equipment. The staff are always working to keep the space clear,... Ver más

Valorada con 3 estrellas sobre 5

The company stored my stuff, as I would expect them to do. Nothing more, nothing less. The only irritating thing about the whole experience, as with everywhere now, was their blatant attempt to lull m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

In this day it’s very hard to find decent customer service. However it’s a pleasant surprise to deal with the staff at Shurguard ( Poole ) any issues are dealt with expeditiously and profess... Ver más


Información sobre la empresa

  1. Instalación de autoalmacenamiento
  2. Planta de almacenamiento
  3. Depósito

Sobre Shurgard Self Storage - Poole

Escrito por la empresa

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Escrito por la empresa

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Información de contacto

  • 50 Willis Way, BH15 3SY, Poole, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

135 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 96% de las opiniones negativas

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4,8

Todas las opiniones

(135)

6980 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing Gina, Shurgard Poole

Gina, at the Poole office went above and beyond to help get my storage unit set up. Making sure I was taken care of professionally from a warm welcome, access to the unit and easy loading. Happy to be back at the facility for a second time and enjoying top quality service again.

3 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy with Shurgard

Very happy with Shurgard. Conveniently situated for me, seems to be very secure as access only on the app. The app is great too, tells me when the rent is due etc. Staff when I need them are very helpful.

10 de noviembre de 2025
Valorada con 4 estrellas sobre 5

Convenient and secure.

This storage is very convenient, and the security is excellent. Instructions on website could be easier to follow but all resolved during office hours.

4 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Excellent service from the very start

Excellent service from the very start. They made sure I had exactly what i had in mind. I have the confidence that all my items are in a very secure place. Very friendly telephone conversation to make sure I was settled in and to my satisfaction. 10/10 for service.

4 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Simple, Great value and good condition

Found the pricing to be very competitive. Was able to lock in a 12 month contract over the phone with ease.
Within 15 minutes had access to unit.

Easy to use App - which you have to use to access the site. Clean, plenty of trolleys on site.

4 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Highly recommend!

The whole process at Shurgard has been great . Gina has been incredibly helpful , the unit itself is perfect , and the pricing was very competitive . The entry system is app based and easy to use as well . Highly recommend.

22 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Strongly recommend Shurgard!

Having been the first time that I used a lock &store, I have to say that I was very impressed with the whole process with Shurgard. It truly made moving home stress-free on competition day and I would strongly recommend it to anyone who's moving!

21 de octubre de 2025
Valorada con 1 estrellas sobre 5

Locked in with no way out

Customer id 9119574
Mr S A Spring T/A Spring Ref

I have recently rented a container from this company and at first thought them very efficient, however today I attempted to leave the premises only to find the electric gate had failed trapping myself and four other customers and there vehicles inside plus stopping countless other customers from gaining access we rang the 0800 number on the gate to be told that an engineer had been dispatched and would be with us in approximately one hour two hours and several calls later we where told the engineer was coming from the other side of the country that he would be three to three and a half hours that they couldn’t give us an accurate eta as he wasn’t contactable at four pm a security guard turned up from Southampton which is forty minutes drive away told us he had no tools that he was only security but eventually a key mysteriously turned up and he unlocked the gate to release us four and half hours later made worse by the constant lies and half truths surely if operating these gate systems it makes sense to have a local key holder to open them in case of failure !!

By all means rent from them but pray that everything works as they have not made proper provision in case of failure

4 de octubre de 2025
Opinión espontánea
Logotipo de Shurgard Self Storage - Poole

Respuesta de Shurgard Self Storage - Poole

We regret to learn that you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team

Valorada con 5 estrellas sobre 5

The whole experience was really good

The whole experience was really good, I could arrange everything online and in my own time, I didn’t have to find extra time to go and sit with someone going through a sales pitch, and everything was simple to understand and thorough. Overall, the experience from beginning to end has been really good, I can’t fault the service received one bit.

13 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good experience

Easy to book with good introductory offer. Helpful staff on arrival. Only negative has been the number of emails! But better than no communication. Be aware you seem to need a app to access.

15 de septiembre de 2025

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