Sidequest TGC Opiniones 

161
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very pleased once again with my experiences with Sidequest TGC .. Great products at really great prices, speedy delivery, well packaged & quick responses if you have a question or request! What more c... Ver más

Valorada con 5 estrellas sobre 5

Excellent service. I had bought three of four limited edition Pokémon anniversary figures for my son for his birthday but they had sold out of the final one. I found you by chance and not only was the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Customer service was amazing!! Couriers lost our 1st package. But Sidequest kept me informed every step of the way. My little one open his package today and he was delighted. Will definitely be orde... Ver más

Valorada con 5 estrellas sobre 5

Cannot rate these guys highly enough. They have bent over backwards to help me from start to finish. Updating my deliver address when the package was already on its way, getting the courier to deliver... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Juguetería
  2. Tienda de artículos coleccionables

Escrito por la empresa

Sidequest TGC is devoted to bringing our customers some of the very best Toys, Games and collectibles. Offering great prices all year round as we look for unique collectibles, exciting toys and immersive games. We beileve in excellent customer service and will do everything we can to offer a excellent customer service.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

161 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(161)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service. Was able to accommodate my special request with ease. No problems. Super fast response time and really just the best customer experience. Will for sure buy again!

10 de octubre de 2024
Valorada con 5 estrellas sobre 5

It's a birthday gift!

It's a birthday gift for my Grandson. Therefore it is currently wrapped up and awaiting it's grand opening next week. I've given full marks as i'm sure it will be just as advertised.

2 de octubre de 2024
Valorada con 5 estrellas sobre 5

Trustworthy and efficient

Items were exactly as expected, delivery was really quick and was kept updated the whole time. They helped my daughter complete her collection of figures so an extra star from me!

8 de julio de 2024
Valorada con 1 estrellas sobre 5

Never Received Products

I never received the products. I tried to find a way to reach out and notify them so I could rectify the situation but haven’t been able to find a clear way to do so. I’m so disappointed as the items were for my young son who was so excited to receive them. He’s checked the mail every day since for his package and it’s never there. But, I’m being asked for a review of products I didn’t even get. Communication has been poor and customer service is non-existent.

26 de abril de 2024
Logotipo de Sidequest TGC

Respuesta de Sidequest TGC

Hi Kaci,

Thank you for your review. We have reached out to you in regards to your order. Our website does state that it's 10-12 Working days for delivery to the USA and it's currently in transit. Due to the bank holiday it's currently at the time of writing this only been 6 working days. Delivery times may change due to factors out of our control including UK and US customs. We've supplied you with tracking details so you can track your order and see it's latest position.

Valorada con 5 estrellas sobre 5

Customer service was amazing!!

Customer service was amazing!!
Couriers lost our 1st package. But Sidequest kept me informed every step of the way. My little one open his package today and he was delighted.
Will definitely be ordering from sidequest again!!

4 de abril de 2024
Valorada con 5 estrellas sobre 5

Great experience

My order arrived quickly and in great condition.

I made an error with an address autofill, emailed the company and they were able to adjust and sort out my mistake. Great experience.

12 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very pleased once again with my…

Very pleased once again with my experiences with Sidequest TGC .. Great products at really great prices, speedy delivery, well packaged & quick responses if you have a question or request! What more can you ask for? … These are the important values I look for when choosing somewhere to shop, the care of the customers, response time, can you actually contact someone …. I’d advise everyone to shop here instead of the big guys! You can’t go wrong, show them your support!! … Fabulous products, prices & service!! Thank you Sidequest TGC for another great purchase & experience, I will be back for more soon! ….. Keep up the great work & I wish you a fabulous 2024 of growth & success!!

20 de diciembre de 2023

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