Sigma Sports - Letchworth Opiniones 

248
TrustScore: 5 sobre 5

4,9

48 Station Road, SG6 3BE Letchworth Garden City, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I visited whilst out riding on Sunday morning and a puncture in my tubeless rear tyre had caused sealant loss and was leaking air. Bought 60ml sealant and borrowed a track pump. Nothing spectacular... Ver más

Valorada con 4 estrellas sobre 5

Following my conversations with the sigma sports team members I decided to purchase a new Specialize 3D saddle its early days but will give a review of the saddle soon The guys at the shop were gre... Ver más

Valorada con 5 estrellas sobre 5

Friendly service whilst I knew what I wanted staff were interested as to why was it for an event or to replace nutrition used. And talked around the event my bike expected time etc. Staff not just int... Ver más

Valorada con 5 estrellas sobre 5

Great service from Leon when looking to buy a frame and have it built up with my own wheels and groupset. He listened to what I wanted, looked into the options available. He made suggestions to suit m... Ver más


Información sobre la empresa

  1. Tienda de bicicletas
  2. Tienda de accesorios para bicicletas
  3. Tienda de artículos para correr

Escrito por la empresa

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Escrito por la empresa

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Información de contacto

  • 48 Station Road, SG6 3BE, Letchworth Garden City, England, Reino Unido

  • 01462 384070

4,9

Excelente

TrustScore: 5 sobre 5

248 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(248)

3773 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great staff, great selection

Staff were very knowledgeable and had lots of relevant experience of the type of cycling that I do

9 de agosto de 2025
Opinión espontánea
Logotipo de Sigma Sports - Letchworth

Respuesta de Sigma Sports - Letchworth

We're happy to hear that our staff's knowledge and experience related to your cycling needs were helpful! We appreciate you taking the time to share your feedback.

Sigma Sports

Valorada con 5 estrellas sobre 5

Great service from Kristina at…

Great service from Kristina at Letchworth Garden City very knowledgeable on products made buying a new bike easy and effortless from start to finish, would definitely recommend this place.

9 de agosto de 2025
Opinión espontánea
Logotipo de Sigma Sports - Letchworth

Respuesta de Sigma Sports - Letchworth

We're happy to hear that your bike purchase was easy and effortless thanks to our team's product knowledge. We appreciate your recommendation and thank you for your positive feedback!

Sigma Sports

Valorada con 5 estrellas sobre 5

Fantastic experience buying my new…

Fantastic experience buying my new Pinarello X7 from Caroline who was full of knowledge and sensible advice. A very enjoyable experience from start to finish. Cannot recommend highly enough 🙌🏼🚴🏼‍♂️👌🏼

1 de agosto de 2025
Logotipo de Sigma Sports - Letchworth

Respuesta de Sigma Sports - Letchworth

We're happy to hear that you had such a fantastic experience purchasing your new bike. We appreciate your kind words and are glad our advice was helpful. Thank you for the positive feedback!

Sigma Sports

Valorada con 5 estrellas sobre 5

Great service from Caroline

Great service from Caroline helping me try a few sizes and advised on fit for a helmet and glasses that were good for me

2 de agosto de 2025
Opinión espontánea
Logotipo de Sigma Sports - Letchworth

Respuesta de Sigma Sports - Letchworth

We're happy to hear that you had such a positive experience! It's great to know that our team provided helpful advice and assistance in finding the right fit for you. Thank you for your feedback!

Sigma Sports

Valorada con 5 estrellas sobre 5

New bike day

I have just bought a new bike from Sigma Letchworth and I have to say the service I received was excellent. I received honest advice and Sam showed great patience with me, changing my mind almost daily. The pricing was certainly competetive too.

26 de julio de 2025
Opinión espontánea
Logotipo de Sigma Sports - Letchworth

Respuesta de Sigma Sports - Letchworth

We're happy to hear that you received excellent service at Letchworth. We appreciate your positive feedback regarding the honest advice and patience you experienced while choosing your new bike. We're also glad our pricing met your expectations.

Sigma Sports

Valorada con 5 estrellas sobre 5

Wonderful staff and help with shoes

Very knowledgeable and friendly staff, Catelyn, that helped me pick out and fit many different shoe sizes and brands. Relaxed and friendly vibes all around, definitely coming back.

22 de julio de 2025
Opinión espontánea
Logotipo de Sigma Sports - Letchworth

Respuesta de Sigma Sports - Letchworth

We're happy to hear that you enjoyed your experience with our team. We appreciate your positive feedback regarding the helpful assistance you received in finding the right shoes. We look forward to your next visit!

Sigma Sports

Valorada con 5 estrellas sobre 5

Perfect customer care!

The whole experience of buying my bike with Sigma was perfect. They knew exactly what I needed when I went in unsure of what to get. Kristina was amazing with helping me get everything set up, fitting me to my bike and helping me sort all my accessories. Will 100% be a regular in the Letchworth store.

25 de julio de 2025
Opinión espontánea
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Respuesta de Sigma Sports - Letchworth

We're happy to hear that your bike-buying experience was perfect. It's great to know that our team helped you find exactly what you needed and assisted with the setup and accessories. We appreciate your intention to be a regular at the store.

Sigma Sports

Valorada con 5 estrellas sobre 5

Reunited

Giant back after it's first service at Sigma Sports Letchworth (but still in the safe hands of Eben). Really appreciate him taking me through what's been done (and also for not judging me for taking my bike in in such a state of disrepair - thank you for making her as good as knew!).

8 de julio de 2025
Opinión espontánea
Logotipo de Sigma Sports - Letchworth

Respuesta de Sigma Sports - Letchworth

We're happy to hear that your bike service experience was great! We appreciate you highlighting the team's thorough service and friendly, non-judgmental approach. Thank you for your positive feedback!

Sigma Sports

Valorada con 5 estrellas sobre 5

Alex Walker was brilliant from start to…

Alex Walker was brilliant from start to finish in helping me source the right bike and accessories. His knowledge and enthusiasm surpassed my expectations. I have recommended family to Alex to help them with their next bike upgrade. Thanks again Alex

30 de junio de 2025
Opinión espontánea
Logotipo de Sigma Sports - Letchworth

Respuesta de Sigma Sports - Letchworth

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the assistance you received in finding the perfect bike and accessories. It's great to know that you've recommended us to your family. Thanks for your feedback!

Sigma Sports

Valorada con 5 estrellas sobre 5

Sigma sports always provide a great…

Sigma sports always provide a great customer experience, regardless of what you are purchasing. Whether that’s measuring up for accurate frame size or sourcing non-stock items for finishing off your bike the way that works for you. I’ve been a customer for many years and will continue to recommend these guys. Special thanks to Alex in Letchworth for dealing with my impatience (nbd is always exciting).

2 de julio de 2025
Opinión espontánea
Logotipo de Sigma Sports - Letchworth

Respuesta de Sigma Sports - Letchworth

We're happy to hear that you consistently have a great customer experience with us. It's great to know that our team can assist you, even with specific requests. We appreciate your long-term support and recommendation.

Sigma Sports

Valorada con 5 estrellas sobre 5

Tyred of poor service? Choose Sigma Sports

I had a manufacturer defect in one of my almost new tyres during a ride 2 days before a cycling trip away. Nightmare. But… from an online customer services chat first thing the next day, to a phone call to the staff at Letchworth, the tyre was replaced with similar in stock (and fitted!) within a few hours. They even did a deal on the rear tyre to make them match. All sorted and back on the road. The staff were incredible, a good laugh and really wanted to help my situation to right the issue. I’ve ordered from sigma in the past and would choose to order from them as a priority in future based on this. Flawless. And thank you again.

4 de julio de 2025
Opinión espontánea
Logotipo de Sigma Sports - Letchworth

Respuesta de Sigma Sports - Letchworth

We're so glad we could quickly resolve the tyre issue before your cycling trip. It's great to hear our team's support and humour helped turn a potential nightmare into a positive experience. Thank you for your past and future custom!

Sigma Sports

Valorada con 5 estrellas sobre 5

Leon has been excellent

Leon has been excellent, again

2 de julio de 2025
Opinión espontánea
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Respuesta de Sigma Sports - Letchworth

We're happy to hear that you had another excellent experience. Thank you for your continued support and positive feedback!

Sigma Sports

Valorada con 3 estrellas sobre 5

Comms can be more proactive

Generally I'm quite pleased with Sigma Sports, but with the most recent order I have been left a little disappointed. Appreciate there were delays the order, which i understand, but there should have been proactive updating from their side and not having me chase.

27 de junio de 2025
Logotipo de Sigma Sports - Letchworth

Respuesta de Sigma Sports - Letchworth

We appreciate your feedback and are sorry to hear about the lack of communication regarding your recent order. We know order updates are important and we'll address this internally to improve our service. Thank you for bringing this to our attention.

Matt
(Head of Customre Care)

Valorada con 5 estrellas sobre 5

Sunglasses

I wanted a pair of sports sunglasses and Caroline was very knowledgeable in advising me on the right pair for my purposes. I am very happy with my purchase and would definitely recommend Sigma Sports.

27 de junio de 2025
Opinión espontánea
Logotipo de Sigma Sports - Letchworth

Respuesta de Sigma Sports - Letchworth

We're happy to hear that you had a positive experience! We appreciate your kind words regarding the assistance you received in choosing the perfect sports sunglasses. Thank you for recommending us!

Sigma Sports

Valorada con 5 estrellas sobre 5

I had a problem with a bar bag I…

I had a problem with a bar bag I purchased 2 weeks ago and today was the first time I had had a chance to take it back.
I was not to sure if it was me or a fault with the bag as it won't stay attached to the bars. Kristina had a look and confirmed it was a fault with the bag and changed it for a different type. Nothing was an issue and she listened when I explained the problem before investigating the issue.
Great friendly service thank you.

26 de junio de 2025
Opinión espontánea
Logotipo de Sigma Sports - Letchworth

Respuesta de Sigma Sports - Letchworth

We're happy to hear that you received great service! We appreciate you bringing the bar bag issue to our attention, and we're glad we could resolve it for you. Thank you for your feedback.

Sigma Sports

Valorada con 5 estrellas sobre 5

Another first class experience at Sigma…

Another first class experience at Sigma sports.
Shout out to Carolyn and Alex who were super helpful as always with their professional, efficient advice . Thank you!

26 de junio de 2025
Opinión espontánea
Logotipo de Sigma Sports - Letchworth

Respuesta de Sigma Sports - Letchworth

We're happy you had another first-class experience. We appreciate your kind words and are so glad that our team could provide such helpful and efficient advice. Thank you!

Sigma Sports

Valorada con 5 estrellas sobre 5

Fantastic bike shop 11/10

Brilliant service. Staff are super friendly and super helpful. All are experts in their field, and the shop has a huge array of bikes and equipment for cyclists and triathletes (nothing over sold). Also a large and well equipped servicing department at the rear of the shop. Car parking and bike parking around The back. Coffee machine is due if you need a caffeine boost 😆. Great value and I will definitely use Sigma Sport online and Letchworth Garden City again. 11/10

21 de junio de 2025
Opinión espontánea
Logotipo de Sigma Sports - Letchworth

Respuesta de Sigma Sports - Letchworth

We're happy to hear that you enjoyed your experience! We appreciate your highlighting our friendly, helpful staff and the range of bikes and equipment we offer. We're also glad you found the servicing department and parking convenient. Thank you for the fantastic feedback!

Sigma Sports

Valorada con 5 estrellas sobre 5

First class bike shop

First time we’ve been into the new shop and the team were outstanding.

So helpful and knowledgeable. Mended my son’s bike for him so he is super happy.

Thank you so much 😊

21 de junio de 2025
Opinión espontánea
Logotipo de Sigma Sports - Letchworth

Respuesta de Sigma Sports - Letchworth

We're happy to hear that you had such a positive first experience at our new shop! We're so glad our team was helpful and knowledgeable, and that we could mend your son's bike. Thank you for your kind feedback!

Sigma Sports

Valorada con 5 estrellas sobre 5

Truly Amazing Service and Expertise

Truly Amazing Service and Expertise

I had a fantastic experience! The level of knowledge about cycling shoes and proper fitting was truly impressive. Carolyn helped me throughout the entire process — she was incredibly helpful, patient, and knowledgeable. Everyone I interacted with was friendly and welcoming, making the whole experience even better. Highly recommend.

12 de junio de 2025
Logotipo de Sigma Sports - Letchworth

Respuesta de Sigma Sports - Letchworth

We're happy to hear that you had a fantastic experience! We appreciate your recognizing the team's expertise in cycling shoes and fitting. It's great to know our helpful and patient service made your visit even better. Thank you for your recommendation!

Sigma Sports

Valorada con 5 estrellas sobre 5

Amazing help

Amazing advice on deciding on and purchasing padded cycling shorts and which ones to try, as well as specifics on how to be sure my cycling body position and seat height is correct - highly recommend chatting to Carolyn about anything you're unsure of about cycling, whether it's exercise or road bike related, I went in a bit hesitant about what I needed and came out feeling much more confident on how to improve my technique as well as having a perfect pair of shorts too! :D

20 de junio de 2025
Opinión espontánea
Logotipo de Sigma Sports - Letchworth

Respuesta de Sigma Sports - Letchworth

We're happy to hear that our advice helped you choose cycling shorts and improve your cycling technique. We're glad you feel more confident and appreciate you sharing your positive experience. Thanks for your feedback!

Sigma Sports

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