I recently purchased the halo hair from SilkaraHair and I'm absolutely thrilled with it! The quality of the hair is top-notch, silky smooth, and blends seamlessly with my natural hair. The color match... Ver más
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Consulta las opiniones de los clientes
I was skeptical at first, but this heatless curler set is magic. My hair is naturally stubborn, but I woke up with soft, bouncy curls that lasted all day. No heat damage, no effort—just amazing result... Ver más
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I bought the medium brown clip in hair extensions for my wedding and absolutely loved them! I got them for volume rather than length (purchased 14 inch ones) and they matched my hair perfectly and he... Ver más
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My order was delivered quickly and the product appeared to be good quality, however the colour was extremely light compared to the photos. Having said this, I sent an email explaining that the item... Ver más
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Información sobre la empresa
Escrito por la empresa
No Salon Markups! Hair salons markup their prices up 8-10x the actual cost for hair extensions. We do things differently. No hefty price tags, just premium quality hair extensions delivered right to your doorstep. Full & long hair is probably one of the biggest dreams of every woman. With our Secret Extensions this dream finally becomes a reality! We use high-quality, eco-friendly materials to craft our extensions, offering a natural hair-like appearance that elevates your beauty effortlessly. Fuller, longer, hair in seconds: Dream hair just got real; get it every day of the week with our Halo Hair Extensions. Effortless and low maintenance: Easy to use, manage, and upkeep; our halo extensions don't demand much, just a head that's halo ready. Zero damage to your own hair: Get the hair you've always wanted but never knew you could, without damaging your real hair, your morning routine, or your wallet.
Información de contacto
1-7 Pelican St, 2010, Surry Hills, Australia
- info@silkarahair.com
- silkarahair.com
3,7
Medio
72 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
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Drop shipping
I don't know why there are so many solid reviews, I absolutely did a trustpilot search and still ended up with a poor quality drop-shipper.
I knew it was a drop shipper as soon as the tracking was from Ali Express and the package arrived from China. Don't believe their local claims.
7 de febrero de 2025
Opinión espontánea
Respuesta de Silkara Hair
Hi Lindsey,
We’re sorry to hear that you were disappointed with your experience. At Silkara Hair, we aim to provide high-quality hair extensions at accessible prices, and we work with trusted suppliers to ensure our products meet our standards.
While some of our products are shipped directly from our suppliers to keep costs low for our customers, we stand by the quality of our extensions and offer support for any concerns you may have. If there was an issue with your order, we’d love the opportunity to make it right—please reach out to us at info@silkarahair.com, and we’ll be happy to assist you.
We appreciate your feedback and are always working to improve our service.
Best,
Silkara Hair
The hair was nice but not the right…
The hair was nice but not the right colour for me. Not their fault, but I messaged to ask if I could swap or sort something else out, and didn't hear back from them.
28 de enero de 2025
Respuesta de Silkara Hair
Hi Bonnie,
Thank you for your feedback! We’re happy to hear that you liked the quality of the hair, but we’re sorry to hear that the color wasn’t the right match.
Regarding your message, we did respond to your inquiry through our online chat platform, but it seems the reply may have been missed. We completely understand how that can happen! We’re more than happy to assist you—please reach out to us again at info@silkarahair.com or through our website, and we’ll gladly help you with an exchange or find a suitable solution.
Looking forward to sorting this out for you!
Best,
Silkara Hair Team
Happy with product
27 de enero de 2025
Respuesta de Silkara Hair
Hi Suzanne,
Thank you so much for your 5-star review! 😊 We’re thrilled to hear that you’re happy with your product. Your support means the world to us, and we truly appreciate you taking the time to share your experience.
If you ever need anything, we’re always here to help! Enjoy your new hair! 💖
Best,
Silkara Hair
First off it came from china
First off it came from china, which leads me to believe this didn't come from the actual company that did the advertising. The hair felt fake (nylon). it was too big for my head. Looked cheap
24 de enero de 2025
Respuesta de Silkara Hair
Hi Teresa,
Thank you for your feedback. However, we are an Australian-based business, and we do not actively sell or market our products in the U.S. It appears that your order may not have come from our official store.
We take great pride in providing high-quality, premium hair extensions that are made from carefully selected materials. If you believe you received a product that does not meet our standards, we encourage you to verify your purchase by reaching out to our support team at info@silkarahair.com. We are happy to assist and ensure you have a genuine experience with our brand.
Best regards,
Silkara Hair
Gorgeous gorgeous hair
Gorgeous gorgeous hair. Wonderful customer service too. I’d definitely buy again.
20 de enero de 2025
Respuesta de Silkara Hair
Hi Sandra,
Thank you so much for your kind words! 💕 We’re thrilled to hear that you love your hair and had a great experience with our customer service. Your support means the world to us! We can’t wait to have you shop with us again. ✨
Best regards,
Silkara Hair
Hair Bun
My hair scrunchie is beautiful. More importantly the colour is a good match for my grey hair. Thank you.
24 de enero de 2025
Respuesta de Silkara Hair
Hi Carly,
Thank you for your lovely review! 💕 We’re so happy to hear that you love your hair bun and that the colour is a perfect match for your grey hair. It means a lot to us that you’re satisfied with your purchase. Enjoy your new look! ✨
Best regards,
Silkara Hair
Beautiful hair pieces and feel just…
Beautiful hair pieces and feel just like real hair. So easy to use.
9 de enero de 2025
Respuesta de Silkara Hair
Hi Meegan,
Thank you so much for your kind words! 💕 We’re thrilled to hear that you love your hair pieces and that they feel just like real hair. Making beauty effortless is our goal, and we’re so glad you found them easy to use!
If you ever need any styling tips or have any questions, we’re always here to help. Enjoy your new look! ✨
Best,
Silkara Hair
Respuesta de Silkara Hair
Hi Georgina,
Thank you for your review! 😊 We’re so happy to hear that you’re loving your hair halo. If you ever need any styling tips or have any questions, feel free to reach out—we’re always here to help!
Enjoy your new look! 💕✨
Best,
Silkara Hair
Where have these been all my life?
Where have these been all my life? The Silkara Ponytail Extensions are perfect for those days when my hair just doesn’t cooperate. They’re so full and beautiful—I get compliments every time I wear them.
13 de enero de 2025
Opinión espontánea
Respuesta de Silkara Hair
Hi Lily Elizabeth,
Thank you for your lovely review! We’re so glad you’ve fallen in love with our Silkara Ponytail Extensions. It’s amazing to hear they’ve become your go-to for effortless, gorgeous hair days. You deserve all those compliments—keep rocking the look! 💖
Such a fun way to switch...
Such a fun way to switch up my look without the regret of cutting my hair! The Silkara Bangs are easy to clip in and style, and they match my hair color perfectly. Love them!
22 de diciembre de 2024
Opinión espontánea
Respuesta de Silkara Hair
Hi Ella,
Thank you so much for your sweet review! We’re so happy you’re loving the Silkara Bangs and how easy they make switching up your style. Perfect match and no regrets—just what we aim for! Have fun experimenting with your looks! 💕
These bun extensions make me feel...
These bun extensions make me feel so put-together even on lazy days. They’re easy to clip on and instantly make my hair look full and flawless. I can’t imagine going back to my old routine.
9 de enero de 2025
Opinión espontánea
Respuesta de Silkara Hair
Hi Isabella,
Thank you so much for your lovely review! We’re delighted to hear that our bun extensions are making your hair routine effortless and fabulous. Full and flawless on lazy days? That’s what we’re all about! 💖 Enjoy rocking your new go-to look!
I was skeptical at first...
I was skeptical at first, but this heatless curler set is magic. My hair is naturally stubborn, but I woke up with soft, bouncy curls that lasted all day. No heat damage, no effort—just amazing results!
2 de enero de 2025
Opinión espontánea
Respuesta de Silkara Hair
Hi Emily,
Thank you so much for your wonderful feedback! We’re overjoyed to hear that the heatless curler set worked its magic on your stubborn hair. Soft, bouncy curls with no heat damage are what we strive for! Enjoy your gorgeous curls and effortless styling! 💖
The Silkara Ponytail Extensions are my...
The Silkara Ponytail Extensions are my go-to for nights out! They give me that perfect Ariana Grande ponytail vibe with so much volume. Plus, they’re easy to put on and stay in place all evening.
10 de enero de 2025
Opinión espontánea
Respuesta de Silkara Hair
Hi Anabelle,
Thank you for your fabulous review! We’re so glad the Silkara Ponytail Extensions are your go-to for nights out. Giving you that perfect Ariana Grande vibe with ease and volume is exactly what we love to hear! 💕 Keep rocking those stunning looks!
I’ve always been afraid to...
I’ve always been afraid to commit to cutting bangs, but the Silkara Bangs gave me the perfect solution. They look amazing and super realistic—I’ve already fooled a few friends into thinking I got a haircut!
3 de enero de 2025
Opinión espontánea
Respuesta de Silkara Hair
Hi Chloe,
Thank you for your lovely review! We’re so glad the Silkara Bangs gave you the confidence to switch up your look without the commitment. Fooling your friends is the ultimate compliment—enjoy your fabulous new style! 💕
Respuesta de Silkara Hair
Hi Janie,
Thank you for your kind words! We’re so glad you’re loving the softness of our products. Your hair deserves the best! 💕
Hair was crap quality not happy with my…
Hair was crap quality not happy with my purchase at all
12 de diciembre de 2024
Respuesta de Silkara Hair
Hi Joanne,
Thank you for sharing your feedback. We’re truly sorry to hear that you were not happy with your recent purchase. Your satisfaction is our top priority, and we take comments like yours very seriously.
We are committed to providing high-quality products, and it’s disappointing to learn that this wasn’t your experience. We would love the opportunity to make things right. Could you please reach out to us directly at info@silkarahair.com so we can better understand the issue and assist you in resolving it?
We greatly value your trust in us and hope to restore your confidence in our products and service.
Thank you,
Silkara Hair
Respuesta de Silkara Hair
Hi Evangeline,
Thank you so much for your amazing review! We’re thrilled to hear that you love how natural the hair extensions look. Your satisfaction means the world to us, and we’re glad we could meet your expectations.
If you have any questions or need help with anything, feel free to reach out anytime. We look forward to serving you again soon!
Warm regards,
Silkara Hair
It’s pretty but it does not look like…
It’s pretty but it does not look like the picture at all sadly I would like to return it
3 de noviembre de 2024
Respuesta de Silkara Hair
Hi Kyra,
Thank you for your feedback. We’re sorry to hear that the product didn’t meet your expectations. We strive to ensure our customers are fully satisfied with their purchases.
Please visit the Contact Us page on our website and reach out to us with your order details. If your purchase meets our return and refund policy, we will gladly assist you with returning the item and processing your refund.
We appreciate your understanding and look forward to resolving this for you.
Best regards,
Silkara Hair
Absolutely love my hair piece..
18 de octubre de 2024
Respuesta de Silkara Hair
Hi Wendy,
Thank you so much for your wonderful 5-star review! 🌟 We’re thrilled to hear that you absolutely love your hair piece—it’s feedback like yours that makes our day! We’re dedicated to bringing effortless, beautiful hair to our clients, and we’re so happy you’re enjoying yours.
If you ever have any questions, don’t hesitate to reach out.
Thank you for choosing us for your hair extensions!
With gratitude,
Silkara Team
It was just what I wanted
It was just what I wanted! Only complaint was it took quite a long time to arrive.
29 de julio de 2024
Respuesta de Silkara Hair
Thank you so much for your feedback! We’re thrilled to hear that you loved your hair extensions and that they were just what you wanted.
We sincerely apologize for the longer-than-expected delivery time. We’re always looking to improve our service, and your feedback helps us do just that. If you ever have any concerns or need anything in the future, please don’t hesitate to reach out.
We appreciate your support and hope to serve you again soon!
Silkara Hair
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