Simmer and Slice Ltd Opiniones 

304
TrustScore: 4 sobre 5

3,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Truly excellent service. Emile Henry Mini Baguette Baker bought for a well discounted price. Same day dispatch, next business day delivery. Some really nice touches - handwritten 'thank you' card and... Ver más

Valorada con 5 estrellas sobre 5

So seldom to find courteous, efficient and prompt service these days. One has to be so aware of sharp practices with on line shopping as honesty is now a rare commodity. Was delighted to find this he... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service and delivery. Lovely note in the package from Lucie which was unexpected, it just added the personal touch. Bread baker excellent. Hadn’t used one before, but it works well, and cook... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de encimeras

Escrito por la empresa

At Simmer & Slice, we believe great food brings people together, and every great meal starts with the right tools. Based at Trentham Shopping Village in Stoke-on-Trent, we're an independent cookshop built around a genuine love of cooking, baking, entertaining and everything that happens around the kitchen table. We carefully select cookware, knives, bakeware, gadgets and gifts that offer real quality, performance and value. Whether you're a seasoned home cook, an enthusiastic beginner or searching for the perfect gift, we're here to help you find products you'll enjoy using for years to come. What makes us different isn't just what we sell, it's how we sell it. We believe in proper customer service, honest advice and taking the time to help people make the right choice. No hard sell, no gimmicks, just knowledgeable people who are passionate about food, cooking and the products we stock. As an independent business, we're proud to be part of the local community and proud to champion brands that share our commitment to quality and craftsmanship. Our aim is simple: to help make cooking more enjoyable, more rewarding and a little more special, every single day.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

304 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,8

Todas las opiniones

(304)

2 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service. Super responsive. Delivered on the date I asked. Polite and helpful.

18 de junio de 2026
Logotipo de Simmer and Slice Ltd

Respuesta de Simmer and Slice Ltd

Thank you for your kind words and your business, as an independent business, it's comments like this that make a big difference. Enjoy :)

Valorada con 2 estrellas sobre 5

Great service overall, but disappointed with lack of response to complaint


I was really impressed with Simmer Eats’ service when it came to subscription, ordering, and delivery - everything was smooth and efficient. However, I was very disappointed by the complete lack of response to my emails after I tried to raise an issue about one of the meals.

Following recommendations from my son and several neighbours, I ordered 18 meals. Most were delicious and of excellent quality, but the Jerk Chicken meals were a major letdown. I ordered four portions based on the positive reviews, yet all four were inedible — the chicken was tough and grisly, the plantain was mushy, and the dish lacked seasoning and flavour. There were also no kidney beans, which was surprising.

Three others, including my son, tried the meals and agreed they were not up to standard. It’s disappointing, especially as the rest of the range was so good.

What’s most frustrating is that customer service hasn’t replied to my emails about this issue. I still think Simmer Eats has great potential and offers tasty, convenient meals, but ignoring customer feedback is really disheartening.

I hope they improve how they handle complaints - good service shouldn’t stop after delivery.

In light of above, would still expect a response to my emails please.

28 de octubre de 2025
Opinión espontánea
Logotipo de Simmer and Slice Ltd

Respuesta de Simmer and Slice Ltd

Hi Susan, this is not us so we have asked for it to be removed. Try Simmer Eats. Thanks

Valorada con 5 estrellas sobre 5

Great service - made me feel valued

Truly excellent service. Emile Henry Mini Baguette Baker bought for a well discounted price. Same day dispatch, next business day delivery. Some really nice touches - handwritten 'thank you' card and Emile Henry bread recipe book included in package. Just lovely.

19 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A Personal Touch

Found a good deal on a small Scanpan - which is a great little frying pan. My pan arrived well-packaged with a personal note from Hannah - which I thought was a lovely touch. Will defo order again from this company. Thanks guys.

29 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to order

Easy to order. Any contact with the company was easy and staff were very helpful. Package arrived on time.

9 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service!

Easy to order, great prices and super fast and efficient delivery. Definitely recommend this company. We bought a whole set of new pans - very happy 😃

November 2023

28 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Speedy, friendly service, offering good quality products

I ordered a Scanpan steamer, which was offered at a very good price. It was delivered very quickly, and a friendly note included, hoping that I would enjoy using my new steamer...which I do! This is the second time I have ordered from Simmer and Slice and both times the service has been impeccable.

27 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Very impressed with customer service !

Very impressed with customer service !
I’ve received a Dutch oven that had a crack in it and they sent me a replacement straight away and I received it the next day !
Very happy with the product and especially the service :)

17 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellence

Great service, quick delivery, excellent products. Can’t be happier!

5 de noviembre de 2023

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más