Dylan, was actually so wonderful. I have never had better customer service. He went above and beyond to help us get our modpack working. I will be telling all my friends how great the customer service... Ver más
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Consulta las opiniones de los clientes
Im verry new to the modding and was very confused with the proccess and dylan was incredibly helpful and got my game up and running in no time!!!!! Daddy the goat
Dylan from customer service was extremely helpful and approachable in understanding the situation aswell as frustration that we had with the node going down. Super good service and if ever I have a pr... Ver más
I was having issues dealing with getting this modpack working on my server. I got stumped and asked the customer support. Dylan did a deep dive to help me figure out the issue and really helped me out... Ver más
Información sobre la empresa
Escrito por la empresa
At SimpleGameHosting, we strive to redefine the game hosting experience with world-class customer service, high-end hardware, and a dedication to helping gamers around the globe. We prioritize our customers, which is why we aim to optimize every part of the hosting experience. Our team is passion about gaming, and we understand the importance of a stable, seamless gaming experience. That's why we've committed to offering the most reliable and simple experience in the market. Our team is always here to help with any questions, concerns, or feedback. Whether you're setting up your first server or managing a large community, we're here to ensure everything runs smoothly.
Información de contacto
PO Box 238232, 32123, Port Orange, Estados Unidos
- +13862223895
- help@simplegamehosting.com
- simplegamehosting.com
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Excellent Service Representative
Elijah was truly the profit that made my world come true. I clearly am not a computer person, but Elijah, was patient and understood exactly what I wanted as well as what I did (which is amazing) and was able to fix and guide me through the process to get my world up and going. Thank you.

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Nikola was very fast with responses and…
Nikola was very fast with responses and was more than willing to help!

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helped me in the middle of the night…
helped me in the middle of the night and help fix everything that I had issues with

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VERY VERY VERY helpful staff
VERY VERY VERY helpful staff! Quick responses and good monitoring of my situation to help allow me reach success in hosting a minecraft server

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quick and easy server hosting i had a…
quick and easy server hosting i had a problem while setting up my server on my end but a staff member named nikola was a lot of help and got it fixed in under 5 minutes of my ticket being submitted

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I did an oopsie but support was 10/10
always a 5 star for these guys, would give a 10 if i could! i was being stupid silly and asked for help and Nikola was still very kind and patient with me despite the problem was just me being dumb and not realizing the IP was changed (im so sorry Nikola), thank you so much for the help as always!!

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Dylan is actually a genius
Dylan is actually a genius, stayed with me for 2 hours just going back and forth until I got my problem solved. Very patient and understanding !!

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Nikola did great helping me
Nikola did great helping me, they knew what the issue was immediatly and helped me very quickly. Issue resolved flawlessly :)

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SERIOUSLY AMAZING i love this server…
SERIOUSLY AMAZING i love this server and quick support help saved my life and makes things so easy

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Really fast and efficient and should…
Brian with the iron golem pfp is Really fast and efficient and should get a raise

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Brian spend little over a hour helping…
Brian spend little over a hour helping me fix the server and my clint so thanks so much for having a excellent team

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Server Help
Server would not let bedrock players join and Nikola helped me really quick with updating the plugins and helped me get the server back up and running very quick. Appreciate the help.

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Customer Service 12/10
Customer Service 12/10, help was near immediate and resolved my issue within 5 minutes! Nikola is a gem and should be cherished as such

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Nikola provided amazong service and…
Nikola provided amazong service and really helped with getting my server back online after a mod pack update and making sure that the information i was provided was up to date

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Nikola helped me and explained in…
Nikola helped me and explained in better detail of how to upload my mods

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Brian did a great job at helping me get…
Brian did a great job at helping me get my server working, and ended up doing it for me when it seemed unsolvable to me.

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Brian helped me with my problems with server and mods problem
Brian helped me with my problems with great patience and attention! Great help and I very much enjoyed the assistance provided! Truly amazing!

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Just an absolute amazing experience
Just an absolute amazing experience. Elijah helped me for two days for nearly his whole shift from start to finish to help me through everything. I asked the same questions and had so many problems, but he helped me every single step of the way. They are lucky to have him, and he is an exceptional worker. Extremely knowledgeable and kind. 10/10 would 100% recommend! Need to pay that man more, especially if he has to deal with people like me all the time! HAHA

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