Dylan, was actually so wonderful. I have never had better customer service. He went above and beyond to help us get our modpack working. I will be telling all my friends how great the customer service... Ver más
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Consulta las opiniones de los clientes
Im verry new to the modding and was very confused with the proccess and dylan was incredibly helpful and got my game up and running in no time!!!!! Daddy the goat
Dylan from customer service was extremely helpful and approachable in understanding the situation aswell as frustration that we had with the node going down. Super good service and if ever I have a pr... Ver más
I was having issues dealing with getting this modpack working on my server. I got stumped and asked the customer support. Dylan did a deep dive to help me figure out the issue and really helped me out... Ver más
Información sobre la empresa
Escrito por la empresa
At SimpleGameHosting, we strive to redefine the game hosting experience with world-class customer service, high-end hardware, and a dedication to helping gamers around the globe. We prioritize our customers, which is why we aim to optimize every part of the hosting experience. Our team is passion about gaming, and we understand the importance of a stable, seamless gaming experience. That's why we've committed to offering the most reliable and simple experience in the market. Our team is always here to help with any questions, concerns, or feedback. Whether you're setting up your first server or managing a large community, we're here to ensure everything runs smoothly.
Información de contacto
PO Box 238232, 32123, Port Orange, Estados Unidos
- +13862223895
- help@simplegamehosting.com
- simplegamehosting.com
4,9
Excelente
495 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Elijah was beyond helpful
Elijah was beyond helpful. If i could give him a tip then i would. Promote Elijah. Elijah deserves it all.
29 de marzo de 2026
Opinión espontánea
Respuesta de SimpleGameHosting
Thank you for the review. Great to hear Elijah was able to help get things sorted. If there's anything we can do to help in the future, let us know.
- Patrick
Nikola was quick and professional.
Nikola was quick and professional.
Got my server running in minutes.
29 de marzo de 2026
Opinión espontánea
Respuesta de SimpleGameHosting
Thank you for the review. Great to hear Nikola got everything up and running quickly and kept things smooth and professional.
- Patrick
brian was helping me solve a issue with…
brian was helping me solve a issue with my custom server not starting up but he managed to fix it all up he was super helpful, and very understandable.
27 de marzo de 2026
Opinión espontánea
Respuesta de SimpleGameHosting
Thank you for sharing your experience and leaving a review. Great to hear Brian was able to get your server up and running and made the process clear along the way.
If we can do anything to help in the future, let us know.
- Patrick
I never had to wait more than a moment…
I never had to wait more than a moment to get connected with an agent, Nikola in particular.
They were able to solve every issue I have, and never once made me feel silly for my mistakes.
27 de marzo de 2026
Opinión espontánea
Respuesta de SimpleGameHosting
Thank you for taking the time to leave a review and share your experience! Great to hear Nikola was able to quickly help and get things sorted.
Appreciate you sharing this.
- Patrick
I had a problem with the updating the server to the new updat
I had a problem with updating the server even with instructions but ( Nikola ) helped so much and made sure and didn't leave our side until everything is back to normal. So I appreciate that, thank you Nikola! Fast responding as well
27 de marzo de 2026
Opinión espontánea
Respuesta de SimpleGameHosting
Thank you for taking the time to share this! Great to hear Nikola was able to help out and get things sorted.
Appreciate the kind words. If there's anything we can do to help in the future, let us know.
- Patrick
I Had an issue with updating the server…
I Had an issue with updating the server and downloading it, I had no clue how to do it, NIKOLA was very clear and helpful and managed to help me threw the issue, at the same time they were very clear and guiding and it didn't take more then 5 minutes, to fix the problem from my side after following the steps, provided by NIKOLA while they were waiting for me patiently to give a feedback regarding the steps and if the issue was resolved or not.
27 de marzo de 2026
Opinión espontánea
Respuesta de SimpleGameHosting
Thank you for taking the time to leave a review. Great to hear Nikola was able to guide you through the update clearly and get everything sorted quickly.
If there's anything we can do to assist in the future, let us know!
- Patrick
I was able to fix my sever with this…
I was able to fix my sever with this help
24 de marzo de 2026
Opinión espontánea
Respuesta de SimpleGameHosting
Thank you for the review. Glad to hear you were able to get your server fixed with the help provided.
If we can do anything to help in the future, let us know.
- Patrick
dylan was great!!
dylan was hugely helpful. every time i open the help chat thinking "surely this is too obscure of an issue and i lack the tech knowledge to explain it properly", and unlike any other app or website i am always greeted with a genuinely helpful answer with links to in depth explanations. i appreciate everything yall do <3
24 de marzo de 2026
Opinión espontánea
Respuesta de SimpleGameHosting
Thank you for taking the time to share this! Great to hear Dylan was able to help and provide clear, detailed guidance, even on the more obscure issues.
We really appreciate the kind words, and if there's anything we can do to assist in the future, let us know!
- Patrick
I sent $60 to these guys after it said…
I sent $60 to these guys after it said I had an unpiad invoice, I've paid it like 3 times and everytime it says transaction failure but it takes the money out of my bank account and sends it to them. This website feels like a scam honestly and the support chat is terrible they dont even try and help you
18 de marzo de 2026
Opinión espontánea
Respuesta de SimpleGameHosting
Thank you for sharing this. I understand why that would be concerning to see on your bank account. I want to clarify that no payments were captured on our end.
What you’re seeing are failed authorization attempts, which can appear as pending charges but are never actually collected and will drop off automatically, usually within a couple of days.
Our support team explained this in chat, and your bank can confirm that no funds were transferred. If you didn’t receive an order confirmation email, the payment did not go through.
If you still have any questions, let us know.
– Patrick
Thank you Brian!
Brian was really really helpful with my issues setting up a server. He was really accomodating and went out of his way to help me fully set up the server even going as far to join and check everything ran smoothly. Big thank you's to Brian!
12 de marzo de 2026
Opinión espontánea
Respuesta de SimpleGameHosting
Thank you for taking the time to leave a review! Great to hear Brian went the extra step to make sure everything was fully set up and running smoothly.
We’re always here if you need anything else.
- Patrick
great customer support
not experienced this top class support all my life
had problems all day trying to fix stuff to make my server run but no avail but thanks to Brian he come in identified my problems in 2 secs and im back on my game having fun w my mates
i highly recommend
thank u again
11 de marzo de 2026
Opinión espontánea
Respuesta de SimpleGameHosting
Thank you for taking the time to share your experience and leave a review! Great to hear Brian was able to help identify some problems and get things working.
If there's anything we can do to assist in the future, let us know!
- Patrick
Amazing support
Nikola had outstanding response time, service and was able to quickly to resolve the issue.
10 de marzo de 2026
Opinión espontánea
Respuesta de SimpleGameHosting
Thanks for sharing your experience in a review! Glad everything got resolved fast. Reach out anytime if you need anything!
- Patrick
Dylan helped me with a lot of diffrent…
Dylan helped me with a lot of diffrent things not only host based 10/10 customer support! Highly recommend
8 de marzo de 2026
Opinión espontánea
Respuesta de SimpleGameHosting
Appreciate the kind words and recommendation! Dylan goes above and beyond. Reach out if there's anything else we can do to help.
- Patrick
dylan was very good helped with… sorting mods and helping when the server didnt run
dylan was very good helped with everything i thought it was impossible but he helped and made me not regret buying a server bc it was to like overwhelming but dylan sorted it for me
7 de marzo de 2026
Opinión espontánea
Respuesta de SimpleGameHosting
Really glad Dylan could get everything sorted and make it click. We're here anytime you need us!
- Patrick
Brian is the best
Brian not only explained clearly and simply my problem and its solution but even manually installed a beta version of Neoforge to my server because it wasnt available yet. 1000/10 Service and will be using simplegamehosting from now on!
6 de marzo de 2026
Opinión espontánea
Respuesta de SimpleGameHosting
Really glad Brian could get that sorted for you, and we're looking forward to hosting your servers. Reach out anytime if you need anything!
- Patrick
Respuesta de SimpleGameHosting
Thanks for sharing your experience. Glad to hear it! Don't hesitate to reach out if you need anything.
- Patrick
Elijah was awesome
28 de febrero de 2026
Opinión espontánea
Respuesta de SimpleGameHosting
Appreciate you leaving a review! Elijah does great work. Don't hesitate to reach out if you ever need anything else!
- Patrick
Helping me install a modpack on my…
Helping me install a modpack on my server
Elijah has helped me two times today and both times he stuck by me being calm and helpful while i have no experience with computers it was truly a enjoyable experience that solved my issue.
28 de febrero de 2026
Opinión espontánea
Respuesta de SimpleGameHosting
Really glad Elijah could stick with you through the whole process and get things sorted. We're always here if you need anything else.
- Patrick
Great help and wonderful customer…
Great help and wonderful customer service
28 de febrero de 2026
Opinión espontánea
Respuesta de SimpleGameHosting
Thanks for leaving a review! Glad we could help. Don't hesitate to reach out if you need anything!
- Patrick
Super cool and super usefull
Super cool and super usefull. He helped me a lot.
27 de febrero de 2026
Opinión espontánea
Respuesta de SimpleGameHosting
Glad we could help and that it was a smooth experience. Don't hesitate to reach out if you need anything!
- Patrick
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