Excellent, prompt service. 5 Stars for your company, 1 star for your product. Purchased a Skiflex corner toilet from you. Directions for bolt/washer placement were unreadable. Toilet itself flushe... Ver más
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Simple Project were great to work with! I didn't realize the product I chose had such a long lead time (in small letters on the product page, make sure to look closely for it). When I approached them... Ver más
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First order went well. Definitely was skeptical as I had not heard of this company. I will be ordering again and will update next time.
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Well designed web site with reasonably thorough product descriptions. Very fast shipping. Opened box to check for damage. NONE! Extremely well packaged. Plugged in medicine cabinet to test funct... Ver más
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Información sobre la empresa
Escrito por la empresa
Simple Project is dedicated to providing you with cost-effective bathroom and kitchen products at simpleprojectus.com. Our philosophy is -- Design Simplicity, Install Easily, Live Greenly! Our mission is to deliver endless enjoyment within a limited budget, striving to offer high-quality products and exceptional service, bringing convenience to your life and enabling you to enjoy a simple and comfortable lifestyle!
Información de contacto
Delin Yazhu Fanshen Road 61-21 No.61,Fanshen Road,Xin'an Street Bao'an, 518101, shenzhen, China
- 13827330565
- socialmedia@simpleprojectus.com
- simpleprojectus.com
4,6
Excelente
69 opiniones
Ha contestado el 100% de las opiniones negativas
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Exceeded All Expectations
They were very responsive and exceeded all expectations! I was actually very surprised by the experience and I am very impressed with the exceptional customer service. Well done!
17 de noviembre de 2024
Opinión espontánea
Great toilet for that basement bathroom!
Toilet was very well packed and arrived on time and defect free. I installed the toilet in my new basement half bath in an afternoon. Pretty straight forward install. The macerator is even quieter than I expected. Thank you!!!
19 de agosto de 2024
Customer service did their job
I actually had to cancel my order so I never received a product. On the positive side customer service was able to process a full refund of the purchase price and they were very prompt on setting up a delivery of the product. They even reached out to me to verify the delivery address.
The one negative issue I had was that it took hours to get a response from customer support as I believe they are not based in the US and have work hours that are opposite to central time.
6 de septiembre de 2024
Best for small space and great service - Upflush toilet (600Watt)
Updated! I bought the Upflush toilet (600Watt) by Simple Project from Amazon for my basement bathroom. It is very nice looking and it is perfect for small space/area. Each flushing will run a pump with some noise but it’s not too loud. It can be connected to a sink (to clean hand) as well. The after sale service was also great. Mr. Levi took care of us very nicely and professionally. If I have to install a toilet in other small room, I will definitely do this product again.
Within a warranty period, the monitor stopped working. I contacted the customer service and communicated with Mr. Levi via text message. He tried to help troubleshooting but it did not work so he sent me a new toilet’s pump but said the warranty of the pump would still be from the purchase date. However, I now have a brand new toilet (pump) and it is working perfectly!
Note: The phone numbers provided by Amazon did not work. You must find the company’s phone numbers on line. Here is the one I used (848) 469-5254.
25 de agosto de 2024
Opinión espontánea
Very speedy delivery.
Toilet just as in the picture. Good value for money. Very pleased. This is the second one I have bought now. Thank you
19 de junio de 2024
Opinión espontánea
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