Simpler Law Opiniones 

7207
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My enquiry was very quick for someone to call me back and arrange a phone consultation. Joe our advisor was very nice and helpful he informed us about how to make a will and how it works works to sui... Ver más

Valorada con 5 estrellas sobre 5

Shane was really helpful and clear when explaining the different options available. Also he helped us to really think about our situation and what we wanted to happen when we pass on, enabling us to... Ver más

Valorada con 5 estrellas sobre 5

You would not find a better company,anywhere. The staff are so professional, and guide you through every process in detail. They make it so easy to follow, and personal to your own requiremen... Ver más

Valorada con 4 estrellas sobre 5

The call was on time, the young man was very polite and explained a lot of things. He did have to call back as he had forgotten to mention and take payment for one item, very apologetic so no problem... Ver más

Información sobre la empresa

  1. Abogado especializado en planificación de la situación patrimonial

Sobre Simpler Law

Escrito por la empresa

At Simpler Law we believe that Wills, Trusts, Lasting Powers of Attorney, and other forms of Estate Planning should be accessible and affordable for everyone. Families work hard for what they achieve and this should be protected and passed on to future generations.

We do not subcontract out our Will Writing requirements and all the Wills we write are legally binding and prepared with each unique individual and their requirements in mind.

We have written in excess of 220,000 Wills and hold a £5M indemnity insurance. We have a robust and industry leading Customer Care Charter in place to protect our clients, which can be found here.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
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1 estrella

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Ha contestado el 65% de las opiniones negativas

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4,8

Todas las opiniones

(7207)

805 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I cancelled within 24hrs of signing up…

I cancelled within 24hrs of signing up yet two weeks on I’m still waiting for my refund. Apparently it can take up to 28 days which in my opinion is completely unacceptable. Apparently it’s down to when the director can do it?!

5 de mayo de 2026
Opinión espontánea
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Respuesta de Simpler Law

Thank you for your review,

We understand your frustration and concern but feel the need to respond with an explanation. When we took payment for the Will it would have gone through the banks BACS system which is known as the Banks Automated Clearing System.

Meaning that the money leaves your account immediately but takes 3 - 5 days to arrive in our bank. This can also depend on the clearing process and is lengthened by weekends/bank holidays. Returning your money also goes through the BACS process which is subject to clearing protocols and other non-working days.

We see on our records that we cancelled when you requested and began the refund process the moment we received your money. However, we have to have a small leeway for processing to ensure work has not been started and ensure no unwanted documents are sent out. The refund process can be more prompt, but we do quote 14 - 21 days to allow for any delays that are typically not of our making.

We hope that you understand and can have patience with us, we are doing the best we can for you.

Sorry we have not lived up to your expected standards, but we have followed our protocol and promptly started the refund process as requested.

Simpler Law Client Care

Valorada con 5 estrellas sobre 5

Making a will

My appointment with Sian was on time, extremely informative and helpful in navigating the legal process to get my will done , I would recommend your company to others.
Also she was bright and cheerful as well as well as efficient so thanks again to her

19 de mayo de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

My husband and I booked an appointment…

My husband and I booked an appointment for 9th May @ 11-00, however by 2-00 we had not been contacted so we called the office eventually the call was taken ,
we found that no one knew anything.After lunch break was over in the office we found out the person dealing with us could not contact the office due to no internet!!!. My Husband was not best pleased as he had to use a day of annual leave no one from the office got in touch with us to tell us our appointment had to be re-booked needless to say the appointment yesterday was good. Considering we spent a lot of money we are not happy with no one giving a reason until after lunch the day was wasted.

19 de mayo de 2026
Valorada con 5 estrellas sobre 5

Comes Highly Recommended

Amazing service from Shane today. Talked me through all my options and made what I thought would be a very stressful process rather easy to understand. I would 100% reccomend their services to anyone and everyone.

18 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've put off making a will for too long

I've been putting off making a will for a bit too long now, but having been reminded of how important it is recently I finally stopped to talk to a rep from Simpler Law who had the thankless task of standing in a Supermarket trying to get passers-by to sign up. They were very flexible when I had to re-arrange my telephone appointment to make the will, and when we finally got in touch the member of the legal team, Sean, who helped me explained everything clearly. There was the opportunity for a bit of upselling from the offer price I'd been given in the shop, but the purpose of everything was explained to me and I understood I had a choice about whether to go for add-ons like protecting the destination of my estate through a Trust (I did) and the monthly support fee (I did not).

I had attempted to be as organised as possible for the appointment but as I generally hate admin there were a few things I had to find out as we went along, but Sean was patient and used the time to flesh out the plan for my will as we went along. I now have a sound plan for the beneficiaries of my modest estate for when my time has come, and a backup plan for where the money goes in the event of an asteroid strike ending all of their lives at the same time as mine, should the lawyers survive.

18 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dan made the whole process easy

Dan made the whole process easy. To the point the will was so clear and concise that I got probate in a day. Thanks to his water tight work I have been fully protected against other family members leaving me homeless. My father’s wishes were clear and backed up by Dan’s good work.

1 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Full costs of services

The experience was good I believe that the agent was very thorough with his questions, explained any concerns I had & navigated me through the best options. The cost element was another aspect due to the service that suited me best cost more than I expected. It would be better to give an idea of cost earlier in the review.

14 de mayo de 2026

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