Website was easy to use, finding what we needed and ordering was a simple process. Communication was excellent and delivery was very quick. The product was too notch and at a good price.
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Consulta las opiniones de los clientes
Ordered 3 rolls of Duralay Timbercare Excel late afternoon on Friday 28/11 and order processed and despatched yesterday 01/12. Amazingly, delivered today at 4pm. Great product at a good price,... Ver más
Website is good. Purchase easy. Dispatch quick. Delivery is tortuous. If I'd known they rely on DX to deliver I would have purchased elsewhere. DX have been consistently terrible for 10 years. On e... Ver más
Excellent service from Simply Underlay. Although they do not have a telephone service, my email requesting some advice was answered very quickly and in detail by a very helpful chap called Mike. I fou... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
UK supplier of high quality carpet, wood flooring and LVT underlay online. We stock the very best underlays from all the leading manufacturers - including Cloud 9, Tredaire and Duralay - for the lowest prices online.
Información de contacto
1 Meridian South, Meridian Business Park, LE19 1WY, Leicester, Reino Unido
- contact@simplyunderlay.co.uk
- simplyunderlay.co.uk
4,6
Excelente
346 opiniones
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Delivered on time
30 de julio de 2024
Respuesta de Simply Underlay
We're glad we lived up to expectations and the courier played their part, too.
Respuesta de Simply Underlay
Thank you for your review. We're glad we lived up to our own high expectations.
The best underlay
The best underlay there is at a great price compared to the local carpet shop . Arrived quickly , well packaged .
29 de julio de 2024
Respuesta de Simply Underlay
Thank you for your review. We pride ourselves on offering the very best products at fair prices for all.
fast,efficient and well priced.
17 de julio de 2024
Respuesta de Simply Underlay
Everything we would want to be associated with as a company. Thank you for your review.
Exactly what was ordered
30 de julio de 2024
Respuesta de Simply Underlay
Thank you for your review. We hope to serve you again in the future.
The products arrived on time in good…
The products arrived on time in good condition.I would suggest that there may be a discount on the products for people in the trade to encourage them to purchase from yourselves.
22 de julio de 2024
Respuesta de Simply Underlay
Hi James. Thank you for your review. We are definitely open to working directly with those in the trade, and can offer discounts for high volume or repeat purchases on select product lines. If you would like to discuss this further, please email contact@simplyunderlay.co.uk
That said, we also believe everyone should have access to the best price we can, which is why we try to price fairly for all customers.
Respuesta de Simply Underlay
Thank you for your review. We hope to see you again in the future.
Quality products with good customer service
Friendly, responsive and helpful customer service. Products arrived quickly. Maybe not cheap but quality products and good customer service.
18 de julio de 2024
Respuesta de Simply Underlay
Thank you for your review. We only stock the highest quality underlay on the market, which we would use in our own homes. We might not be the cheapest but we guarantee you'll never be disappointed with the product.
Respuesta de Simply Underlay
Thank you for your review and we hope to serve you again in the future.
Looks like good underlay
Looks like good underlay, promptly delivered, not used it as yet.
23 de julio de 2024
Respuesta de Simply Underlay
Thank you for your review. We're certain you will be happy with the quality of the product.
Great customer service and quick…
Great customer service and quick delivery. Highly recommend.
18 de julio de 2024
Respuesta de Simply Underlay
Thank you for the review. We pride ourselves on our service, so it's nice to hear we lived up to expectations.
Fast delivery and good prices.
10 de julio de 2024
Respuesta de Simply Underlay
Thank you for your review. We believe in charging fairly for products so they are affordable for all.
Underlay? Overlay, more like.
I've been involved with underlay many times in my life, two to be precise and this one blew the previous experience out of the water.
9 de julio de 2024
Respuesta de Simply Underlay
Many thanks for your glowing review. We pride ourselves on service so it's nice to hear comments like this.
Excellent Customer Service
Delivery was extremely quick! There was a slight issue with our order and Mike responded immediately to resolve the issue. We would highly recommend Simply Underlay for their excellent customer service.
15 de julio de 2024
Respuesta de Simply Underlay
Thank you for your review. Things can go wrong with the courier from time to time, but we always strive to sort issues quickly and in the customer's favour.
Quick service and good customer support…
Quick service and good customer support on the phone
8 de julio de 2024
Respuesta de Simply Underlay
Thank you for your review and we're glad our customer service lived up to expectations.
Roll of underlay arrived promptly well…
Roll of underlay arrived promptly well packaged. Recommended seller.
9 de julio de 2024
Respuesta de Simply Underlay
Thank you for your review. We hope to deal with you again in the future.
Prompt efficient and value for money
Prompt efficient and value for money
Great courier company too
21 de mayo de 2024
Respuesta de Simply Underlay
Thank you for your review. We pride ourselves on offering superb value for money and affordability for all, so this is nice to read.
Excellent price excellent service…simply the best
Excellent price excellent service excellent delivery time
Can get any better can you 🫡
3 de julio de 2024
Respuesta de Simply Underlay
Thank you for your review. We're glad we lived up to our own high standards.
very efficiency with economygood website prompt delivery cant…
very good website prompt delivery cant ask for more
28 de junio de 2024
Respuesta de Simply Underlay
Thank you for your review. We hope to serve you again in the future.
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