Website was easy to use, finding what we needed and ordering was a simple process. Communication was excellent and delivery was very quick. The product was too notch and at a good price.
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Consulta las opiniones de los clientes
Ordered 3 rolls of Duralay Timbercare Excel late afternoon on Friday 28/11 and order processed and despatched yesterday 01/12. Amazingly, delivered today at 4pm. Great product at a good price,... Ver más
Website is good. Purchase easy. Dispatch quick. Delivery is tortuous. If I'd known they rely on DX to deliver I would have purchased elsewhere. DX have been consistently terrible for 10 years. On e... Ver más
Excellent service from Simply Underlay. Although they do not have a telephone service, my email requesting some advice was answered very quickly and in detail by a very helpful chap called Mike. I fou... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
UK supplier of high quality carpet, wood flooring and LVT underlay online. We stock the very best underlays from all the leading manufacturers - including Cloud 9, Tredaire and Duralay - for the lowest prices online.
Información de contacto
1 Meridian South, Meridian Business Park, LE19 1WY, Leicester, Reino Unido
- contact@simplyunderlay.co.uk
- simplyunderlay.co.uk
4,6
Excelente
346 opiniones
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Easy to order and quick delivery
Easy to order and quick delivery
Delivery driver was very courteous and helpful
1 de octubre de 2024
Respuesta de Simply Underlay
Thank you for your review. Always nice to hear positive feedback for the courier as well.
Information on the website provides…
Information on the website provides good references for selecting the right products. Good pricing and delivery service. Only that if the underlay could be purchased with half price for half roll, it would have less wastage and better for the environment.
12 de septiembre de 2024
Respuesta de Simply Underlay
Thank you for your review. We currently cannot offer half rolls but it's something we hope to introduce in the future to give customers more flexibility.
Respuesta de Simply Underlay
Thank you for your review. We're glad our service lived up to our high expectations. We hope to serve you again in the future.
It turned up on time and was undamaged
10 de septiembre de 2024
Respuesta de Simply Underlay
Thank you for your review.
Quality underlay speedy delivery wiuld…
Quality underlay speedy delivery would most definitely recommend.
16 de septiembre de 2024
Respuesta de Simply Underlay
Thank you for your review and recommendation. We really appreciate it.
Great price, delivery, and website
Great website - lots of detail and very informative.
Superb rapid delivery service.
Best prices on web.
Will use again.
13 de septiembre de 2024
Respuesta de Simply Underlay
Thank you for your review. We try to give the most honest and impartial advice we can on the site so customers feel confident in their purchase. We're glad every element of the experience lived up to expectations and we look forward to seeing you again in the future.
Great underlay and door strip
Great underlay and door strip at a good price fast delivery.
4 de septiembre de 2024
Respuesta de Simply Underlay
Thank you for your review. We only stock products we would be happy to use in our own homes, so we're glad you're happy with the quality.
Respuesta de Simply Underlay
Thank you for your review. We pride ourselves on customer service so this is nice to read.
Product was exactly as advertised
Product was exactly as advertised, memory foam underlay. Lovely and soft making our carpet feel luxurious. It was priced competitively, I was kept informed of the progress of the delivery and it was quicker than quoted.
29 de agosto de 2024
Respuesta de Simply Underlay
Thank you for your review. We're glad the product lived up to expectations, you made a great choice.
Respuesta de Simply Underlay
Thank you for your review.
Great attention to detail
Great attention to detail. Kept me informed all the way until delivery. Really impressed with the service especially from Mike
27 de agosto de 2024
Respuesta de Simply Underlay
Thank you for your review. Mike is an invaluable member of the team and often goes above and beyond for our customers.
Happy customer
Best price.
Quick delivery.
Fantastic delivery driver whom called me when I was out but was happy to carry four heavy rolls of underlay to a safe place.
What more could you ask for....
14 de agosto de 2024
Respuesta de Simply Underlay
We're glad we lived up to expectations, and it's nice to hear that the delivery driver went above and beyond for us. Thank you for your review.
Great price and good quality .
12 de agosto de 2024
Respuesta de Simply Underlay
These are two values we always want to be associated with. Thank you for your review.
Really simple to order...
Really simple to order and prompt delivery too. Very pleased with the purchased product which represents great value for money.
12 de agosto de 2024
Respuesta de Simply Underlay
We pride ourselves on providing excellent value for money, so we're glad you agree. We appreciate the time taken to review us.
Great service
Ordered underlay and it arrived a day early, couldn’t believe the driver was so helpful brought into the house. Good product good service good price
20 de agosto de 2024
Opinión espontánea
Respuesta de Simply Underlay
Thank you for your review. It's nice to hear praise for the courier, too, who have a tough job and heavy products to deliver for us.
Great service all round
Our builder ordered from Simply Underlay (found them as they had the best price). The items were delivered on time. After the job was done we had 2 rolls left over, I contacted Simply Underlay about returning them who said yes (even though had gone over the 28 day period) and even let me use their courier at a discounted price to pick up the items. Would use again
3 de julio de 2024
Opinión espontánea
Respuesta de Simply Underlay
Thank you for your review, Phil. Sometimes, you have to look at the customer's circumstances and not hide behind terms and conditions. We hope to serve you again in the future.
Treasure rubber underlay
Arrived on time, well packaged and competitively priced. Would definitely use again.
12 de agosto de 2024
Respuesta de Simply Underlay
Thank you for your review. We look forward to serving you again in the future.
Delivered as expected
Delivered as expected. Second time ordered product from Simply Underlay.
9 de agosto de 2024
Respuesta de Simply Underlay
Thank you for your review and repeat custom. We genuinely appreciate you choosing our business.
Respuesta de Simply Underlay
It's nice to hear the website was easy to use and the courier also did their job efficiently.
Respuesta de Simply Underlay
Thank you for your review. We hope to deal with you again in the future.
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