Website was easy to use, finding what we needed and ordering was a simple process. Communication was excellent and delivery was very quick. The product was too notch and at a good price.
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Consulta las opiniones de los clientes
Ordered 3 rolls of Duralay Timbercare Excel late afternoon on Friday 28/11 and order processed and despatched yesterday 01/12. Amazingly, delivered today at 4pm. Great product at a good price,... Ver más
Website is good. Purchase easy. Dispatch quick. Delivery is tortuous. If I'd known they rely on DX to deliver I would have purchased elsewhere. DX have been consistently terrible for 10 years. On e... Ver más
Excellent service from Simply Underlay. Although they do not have a telephone service, my email requesting some advice was answered very quickly and in detail by a very helpful chap called Mike. I fou... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
UK supplier of high quality carpet, wood flooring and LVT underlay online. We stock the very best underlays from all the leading manufacturers - including Cloud 9, Tredaire and Duralay - for the lowest prices online.
Información de contacto
1 Meridian South, Meridian Business Park, LE19 1WY, Leicester, Reino Unido
- contact@simplyunderlay.co.uk
- simplyunderlay.co.uk
4,6
Excelente
345 opiniones
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Well worth the money
Well worth the money, carpet fitter was impressed also and said they are much better than the store products.
2 de junio de 2025
Respuesta de Simply Underlay
Thank you for your review. We pride ourselves on offering the best quality products at price points accessible for all, so you don't need to pay high street store prices.
fast delivery and product as described
delivery was quick but the driver seemed to know little english just pointing to my door, as i waited. i didnt know he was trying to tell me it was already inside my porch. product looks good and as described
3 de junio de 2025
Respuesta de Simply Underlay
Thank you for your review. We handpick only the very best products on the market, so we're glad you appreciated the quality.
Respuesta de Simply Underlay
Thank you for your review. We pride ourselves on both those things so it's nice to read this.
delivery very good
12 de mayo de 2025
Respuesta de Simply Underlay
Thank you for your feedback. We're glad delivery was seamless.
Respuesta de Simply Underlay
Thank you for the positive review. We take pride in our service so it's nice to read this.
Respuesta de Simply Underlay
Thank you for your review. We're glad the product arrived safely and lived up to expectations.
Great service
Great service, product exactly what I needed. Underlay arrived promptly.
1 de mayo de 2025
Respuesta de Simply Underlay
Thank you for your review. We only stock the very best brands and products so it's good to hear it performed as expected.
Great price and speedy friendly delivery
2 de abril de 2025
Respuesta de Simply Underlay
Thank you for your review. We hope to serve you again in the future.
Respuesta de Simply Underlay
Thank you for your review and kind words. The team appreciates it.
Product good quality and quick delivery…
Product good quality and quick delivery all for excellent price
7 de abril de 2025
Respuesta de Simply Underlay
Thank you for your review. Quality and value for money are what we pride ourselves on so it's good to see we lived up to expectations.
always fast delivery and even the…
always fast delivery and even the delivery chap ( Damian ) was great and helpful
4 de abril de 2025
Respuesta de Simply Underlay
Thank you for your review. It's nice to hear good feedback about the couriers as they can be given a hard time.
Very good quality product
27 de marzo de 2025
Respuesta de Simply Underlay
Thank you for your review. We only stock products we would be happy to have in our own homes, so you can always expect the very best quality.
Respuesta de Simply Underlay
Thank you for your review. We pride ourselves on our service and impartial advice so this is nice to read.
Respuesta de Simply Underlay
Thank you for your review. We pride ourselves on our curated product selection, with only the very best making the cut.
Well packaged and good delivery time
Well packaged and good delivery time, I am glad that you use Royal Mail as is so much more reliable than Evri, thank you
31 de marzo de 2025
Respuesta de Simply Underlay
Thank you for your review. Royal Mail have proven to be extremely reliable for us, so we're glad to read this review.
Respuesta de Simply Underlay
Thank you for your review. We're glad we lived up to our own high expectations.
I didn’t get the joining tape I ordered…
I didn’t get the joining tape I ordered that cost me £23. Other than that underlay arrived quickly.
5 de marzo de 2025
Respuesta de Simply Underlay
Hi Laura.
We're disappointed to read this review as we had no idea you hadn't received your tape and have no correspondence from yourself notifying us of this. The tape is packed in the outer bag of the underlay for ease of transport, so they can slip around during shipping. If you've yet to install your underlay, you will likely find them as you unpack it.
If you have definitely not received your tape, please contact our customer service team and we will of course send you out replacements or refund you.
Quick delivery and the door strip we…
Quick delivery and the door strip we bought looks great.
3 de marzo de 2025
Respuesta de Simply Underlay
Thanks for taking the time to leave a review. We're pleased to hear your order arrived quickly and that the door strip looks the part.
Great service and value
Great service the underlay was delivered on time. Good quality underlay and great value from simply.
7 de marzo de 2025
Respuesta de Simply Underlay
Thanks for your review. Great to hear the underlay arrived on time and that you're pleased with the quality. We’re committed to offering the best products at the most competitive prices.
Respuesta de Simply Underlay
Thanks for your review. We're pleased to hear the ordering process was smooth and that you're happy with the quality.
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