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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely brilliant company to deal with. Ordered shoes for my husband and were delivered within a couple of days. Excellent product,as good as described. Well made and smart. Will definitely be usi... Ver más

Valorada con 5 estrellas sobre 5

Excellent experience in all respects. Purchased items registered as sale items and what fantastic bargains. Quality of each item was up to the usual Sirri/Calvani excellent standard. So much so, I pur... Ver más

Valorada con 4 estrellas sobre 5

Really good quality products at reasonable prices. Matching suits for me, my best man and my toddler were great and we looked sharp as hell! Shipping was also great, literally took 3 days to arriv... Ver más

Valorada con 4 estrellas sobre 5

I was very unhappy that I received wrong item with my order as shirt is needed for wedding. Lena at customer service apologised for mistake and made sure correct shirt was sent out next day delivery... Ver más

Información sobre la empresa

  1. Tienda de bodas
  2. también en la categoría
  3. Tienda de ropa infantil

Escrito por la empresa

UK's No.1 for Childrens' Formal & Casual Wear Online


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

210 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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4,6

Todas las opiniones

(210)

73 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

There is nothing negative I could say…

There is nothing negative I could say about this company.. speedy delivery of extremely high quality products. Excellent customer service. I'm so glad I found this company and I will 100% use them again and I 100% recommend them.
Thanks Lena for everything.

17 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good quality and great customer service

I brought a shirt for my son it is really good material and perfect fit for him. I ordered a week before Holiday and was worried how it's going to be and how do I bring it to the party( Switzerland). Then I sent an email to them they replied that they had already sent it on that day I have received the item and I am happy with the product. I would definitely recommend it to anyone who wants the quality and reasonable price to buy party clothes. I will definitely use this website again.

31 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic customer service

Customer service guys went above and beyond - so impressed and will certainly use the site again. Nothing was a problem for the company. And of course, the shoes for my little girl look wonderful too - exactly as described. Thank you very much!

22 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ich kaufe seit 6 Jahren die Anzüge…

Ich kaufe seit 6 Jahren die Anzüge meiner Jungs in diesem Onlineshop.
Top Qualität, viel Auswahl, unschlagbare Preise und mega Service.
Ich empfehle jedem diesen Shop, der auf der Suche nach Anzüge ist die nicht jeder trägt. Ich liebe die tolle Auswahl und kauf hier immer gerne ein. Auch der telefonische Support ist mega. Die Dame ist der hilfsbereit und informativ.

10 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Company

Easy to use website. Super efficient dispatch.Great communication. But most of all really excellent clothes, well made, lovely fabrics and accurate sizing. Very highly recommended.
Juliet

10 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely FANTASTIC service

Absolutely FANTASTIC service.
Ordered two suits, one did not fit. Return process was super easy and fast.

The suit that we kept was incredible!!! Fit perfectly

28 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I asked if paypal was accepted and got…

I asked if paypal was accepted and got a peompt confirmstion response, I was worried about the shoe sizes as i ordered three pairs but they all fit perfectly. They also looked exactly as the website. The parcel was tracked all the way. Really impresed with the whole experience. I will definitely buy again. Javid

5 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

The shoes arrived fairly quick and…

The shoes arrived fairly quick and we're even better than I'd hoped from the pictures only problem was the size printed on them was a 7/41 when the actual size of the shoe was a 10 making them far to big. I then contacted customer service to resolve the issue which they quickly did by calling and asking if there was a similar model of shoe.i would like as a replacement as there was no size 7 left. They then quickly refunded my money and told me to keep the shoes. You can't ask for more than that.

4 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. When my payment didn't go through Lena was quick to resolve the issue shipping my order free of charge. Would recommend 100%

26 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Company

I’ve never experienced better costumer service in my life! Sirri is an outstanding company that provides immediate assistance every step of the way. I ordered my son a suit for his confirmation - not only did it ship in two days but when it arrived I was blown away by the quality! It’s gorgeous! They have me as a forever costumer and I’ll be buying suits for all three of my sons as well as my husband from them! I highly recommend!!!

14 de octubre de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Cust service 5* but disappointed on order process

I was very unhappy that I received wrong item with my order as shirt is needed for wedding. Lena at customer service apologised for mistake and made sure correct shirt was sent out next day delivery without charge.
Lena gave 5* customer service but disappointed that I had a wrong order for 2nd time. Hopefully my refund of other wrong items is dealt with soon.

4 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous service.

Fabulous service.
I ordered the wrong size, so then I re ordered and returned the item.
The new one was sent within 2 days.
Customer service communications were brilliant.
The quality and price is excellent.
I will shop on this website again.

29 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delighted!!

Delighted!!
Prompt delivery of quality suit and shoes. Really pleased with fit and style - exactly as described.
Was a little cautious ordering from an ‘unknown’ website but has been a truly pleasurable experience.

30 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Paid for 5 piece suit set, received 3 piece with missing trousers. They refuse to fix the issue.

I bought 2 suits sets back in June, for my brothers, for school. Sirri messed up one of them. Received both sets in July. I have not fully checked if all the items are present, I assumed everything I paid for was in there. Left them in the box and sent it to my parents. They received the box yesterday and said one of the suits have 3 pieces instead of 5, with 1 of the important piece missing which are the trousers. First of all, their suit set is advertised as jacket, waistcoat and trousers as main, plus 2 additional items if you opt for 5 items set. No, I don't think this is a mistake and I can't understand it. If you advertise it in a way, but send the incomplete set, with completely different items. Who is sending a suit set without the trousers? They will not do anything about it claiming the 30 days policy, which doesn't make sense since it's covering just the delivery and return part, not the cases in which they sent something with missing pieces. Awful experience. They are not willing to sort the issue on their side since it's their fault. Will never buy again from them and I am not recommending this shop to anyone.

23 de agosto de 2022
Opinión espontánea
Logotipo de SIRRI

Respuesta de SIRRI

The order was placed on the 19th of June and it was delivered to customer on the 21st of June.

How come that a parcel , is not checked at the reception!! Have you not even tried if it would fit or not ? Which company will reply to such a claim after 2 months!!

we all believe that every seller has a policy, and customers should respect it and take it into their consideration.

As vip 5 stars seller in yotpo, truspilot , Amazon, top rated seller on ebay , and star seller on etsy, we consistently provide a great level of customer service.

We would definitely have helped in this issue in the customer's favour. Of course within our policy frame time or maybe more , but not claiming this issue after 2 months , and blaming our service where the mistake is the customer mistake.

We try to get things right and constantly work to maintain the level of service we provide

Best regards.
Sirri customer service.

Valorada con 5 estrellas sobre 5

Excellent and professional service

Excellent and professional service..I was having issues regarding my online banking and order just wouldn’t go through but with Nes’s help and Step by step they resolved the issue. Also Nes would dispatch the order first class.
Thank you once again for being very calm and professional

18 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing suits and amazing aftercare customer care

I been having absolute mare with the men asking for their sizes and then it's too small, Sirri customer service have come above and beyond to help me rectify the size issues.. I can't thank them enough. Amazing company and I would highly recommend them to anyone looking for a suit. Just amazing. And there suits are also amazing quality too and get very reasonable price.

10 de agosto de 2022
Opinión espontánea

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