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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely brilliant company to deal with. Ordered shoes for my husband and were delivered within a couple of days. Excellent product,as good as described. Well made and smart. Will definitely be usi... Ver más

Valorada con 5 estrellas sobre 5

Excellent experience in all respects. Purchased items registered as sale items and what fantastic bargains. Quality of each item was up to the usual Sirri/Calvani excellent standard. So much so, I pur... Ver más

Valorada con 4 estrellas sobre 5

Really good quality products at reasonable prices. Matching suits for me, my best man and my toddler were great and we looked sharp as hell! Shipping was also great, literally took 3 days to arriv... Ver más

Valorada con 4 estrellas sobre 5

I was very unhappy that I received wrong item with my order as shirt is needed for wedding. Lena at customer service apologised for mistake and made sure correct shirt was sent out next day delivery... Ver más

Información sobre la empresa

  1. Tienda de bodas
  2. también en la categoría
  3. Tienda de ropa infantil

Escrito por la empresa

UK's No.1 for Childrens' Formal & Casual Wear Online


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

210 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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No ha contestado las opiniones negativas

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4,6

Todas las opiniones

(210)

73 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I needed a specific suit asap and after…

I needed a specific suit asap and after chatting with customer service with a gentleman named Ali he helped me get what I needed done and personally ensured my order gets processed and fulfilled in time. Out of this world service and great products 100% recommend and thank you Ali!!

4 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was let down last minute with a suit…

I was let down last minute with a suit for my son and was scared to order online incase the quality was not as good or if I would receive it, I order suit and shoes for my son and it was amazing, stunning quality, perfect true to size fit, and the shoes was perfect 🥰 really wish I had ordered all my suits from here, fast dispatch also defo recommend.

3 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've ordered a few suits from this site…

I've ordered a few suits from this site for my nephews to wear at my wedding and the customer service has been amazing. Really fast delivery and so much help with sizes. I haven't had much luck finding formal suits for the boys but the three piece tux I have for them looks amazing and I would definitely recommend.

30 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Marvellous company

Marvellous company. Went over the top to help with my order which I was desperate to receive early, a boys shirt with cuff links for my daughters wedding. So glad to say, had received in good time with there help. The shirt is good quality, a fair price and looks very smart. Would thoroughly recommend this company to anyone.

21 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I bought a 5 piece suit for my son for…

I bought a 5 piece suit for my son for his FHC. I thank the customer service, they exchanged the size for us. My son is tall and look slim, but not actually slim, so getting the right size for him is not easy. My husband & I like the suit. My husband had to take the suit for adjustment. He just did not want to keep exchanging and exchanging. SIRRI were ready to exchange again.

11 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service all round!!

I ordered a suit for an upcoming wedding. The wrong sized trousers arrived. Del @ SIRRI responded to my email immediately and had the correct trousers delivered to my door 2 days later (with no need to return the other ones!) The suit is beautiful too. Excellent customer service, immediately rectified the problem, super fast delivery. Will be using again

10 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Messed up my order and now not…

Messed up my order and now not answering my calls. Had concerns before ordering but gave them the benefit of the doubt. Avoid this company as they do not adhere to UK consumer rights standards.

8 de marzo de 2022
Opinión espontánea
Logotipo de SIRRI

Respuesta de SIRRI

Customer had gotten his order with the exact colour which was requested by himself. Order confirmation email is also stating the same that the customer placed an order for a black pair of shoes however claiming that he had ordered a navy pair, which is also fine, we shall take it on as if it was our own mistake, which is part of our customer service policy.

Our customer service team kindly asked customer to return the item with our free return service for a full refund and to place a new order for the navy pairs to speed up the process as well as offered free next day delivery service with one aim in our minds which is to make the customer happy.

Our offer was rejected by the customer furthermore suggested that we pay for his travelling expenses as he had to buy some shoes elsewhere, We issued customer’s full refund although we did not get the shoes back. As a UK company, an Etsy seller, Amazon, and eBay seller for more than 10 years, customer satisfaction is our first aim. We did the best we could however his disrespectful attitude over the phone with our customer service team girls were unacceptable

Valorada con 5 estrellas sobre 5

Helpful, top quality, honest company,

Had to exchange 2 suits not to any fault of the products just lanky children. Refund processed with great communication throughout. Ordered 2 other suits, fantastic prices and quality. Will definitely recommend and use again.

21 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recent purchase

I recently purchases 4 boys suits for a family wedding which were excellent quality. Delivery to Ireland was very fast. I had to return one suit as it was too big but the wrong refund was given. When I contacted their customer service they were very apologetic and I received the correct refund almost immediately.

17 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

BRILLIANT Customer service!

Had a bit of a hiccup with Sirri regarding an order but they were amazing in sorting things out, including refunding return postage that I paid and offering 15% discount on future orders.

Brilliant customer service - highly recommended! They even phoned me which is unheard of these days. Bravo!

27 de diciembre de 2021
Opinión espontánea
Logotipo de SIRRI

Respuesta de SIRRI

The free return label link is already clear on our website and it is reachable for every customer through our return policy . Although discount has been offered for any next transaction. Listing has been adjusted as there was a technical issue .Sirri was not informed about this return otherwise we woulld have offered a free reutn label through the link . The full refund has been issued when the return was delivered back to us .

Valorada con 5 estrellas sobre 5

I am really with the customer service I…

I am really with the customer service I received from SIRRI.
I made an urgent order of boys suits and shoes on Friday 17th Dec but I was worried about the delivery time because I was to travel on the 22nd Dec. So I called and send an email regarding my travel and my order and I was told to give the order which I did.

I am happy to say my order was put on a fast track delivery without no extra cost and the customer service team kept checking on me through email if I have receive and thankfully I received my order on the 21st Dec.
I really appreciate all the effort and excellent customer service that I received.

22 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Boys Suit

Great service, I purchased a suit for my 6 year old grandson and was delighted with the product. 4 or 5 days from ordering to arriving , good quality and good workmanship.

4 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Communion and confirmation suits sorted…

Communion and confirmation suits sorted and absolutely 5 star quality every time. Suits won't be bought on the High Street to match these.
Already can't wait for wedding season next year and seeing what's on offer by then!
Thanks Sirri 😊

11 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reliable company

My kid's shoes arrived as a pair of two completely different shoes.
Friendly staff resolved my issue to my satisfaction. Reliable company.

11 de junio de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

Leider kein guter Service

Leider kein guter Service. Wir hatten einen Anzug über Ebay bestellt. Da war alles super. Dann haben wir ein Hemd und eine Fliege direkt im Shop bestellt. Bis jetzt ist das Paket nicht aufgetaucht. Habe dann direkt nach einer Sendungsnummer gefragt. Mit dieser konnte man nichts erkennen. Das habe ich Sirri dann direkt mitgeteilt, aber es kam nichts mehr. Jetzt habe ich einen Fall bei Paypal eröffnet. Auch da keinerlei Reaktion bisher von Sirri. Ich bin total enttäuscht. Zumal wir die Ware dringend benötigten für eine Kommunionsfeier. Jetzt muss ich auf die schnelle irgendwo anders was kaufen.

1 de junio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb quality and service

Bought a suit well over a year ago for a wedding. The quality is excellent. 3 Covid posponements and a bigger waistline later and trousers no longer fit. Contacted Sirri and asked if they would send me larger trousers at my cost. They asked for the full suit back and replaced the trousers free of charge. Superb service.
Has been a total pleasure dealing with this company and cannot praise enough

19 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing

Amazing service and the quality of the suit is unbelievable. Highly recommended purchasing from SIRRI. Will be buying from them again. Thank you for all your help with the suits I purchased.

21 de abril de 2021
Opinión espontánea

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