Sixbynico Opiniones 

Visited on Sunday for the Circus menu. We go regularly to Six by Nico but this time I was a bit apprehensive with regard to the menu. There was nothing to worry about, the meal was fantastic, my favourites were the tomato tartar and the corn lollipops. We had the cocktails and they were amazing, especially the apple ones.

The only negative was that it was a little time between the courses to start with but it was understandable as they were fully booked. We stayed longer at the bar and had another couple of cocktails.

Looking forward to the next menu.

We were very excited and had reasonably high expectations about our visit to this establishment for our anniversary.
Having experience with other restaurants in the area offering tasting menus (Gorse, Heaney's, Home in Penarth, Thomas by Tom Simmons, etc) we had a benchmark for our overall experience expectations including food, service and ambiance.
We tried The Circus Tasting Menu.
The food was good, just good though. Some parts of the tasting menu were bland at best - such as the corn dog, the so called 'churros' and some of the garnishes. The taste or consistency of churros had nothing to do with churros. There is no association with churros.
The environment was very noisy, chaotic and cramped (with guests and staff). The rest rooms were not up to standards either. They were messy and not clean. If you are after a relaxing and special occasion environment, you won't get it here. There is no sense of joy or feeling welcomed, just rush, running back and forth of the staff and chaos. It feels like fast food style of tasting menus.
The quality of the service is worse than the environment and its atmosphere. There is no attention to detail, just pragmaticism. No effort was shown to make you feel comfortable. Our waitress offered us a drink menu at the beginning but we made clear that we would rather have a cocktail at the end of the dinner. We didn't feel for wine, we don't like to adulterate the taste of the tasting menu (or lunch and dinner in general) with soft drinks either. It was a tasting menu and we wanted to enjoy it our way. When we reached the Forth Course, she asked again if we were ready to order a cocktail. It came out of nowhere and our answer was the same: 'No, we will have a cocktail at the end'. She was obviously annoyed (maybe on commission??) saying that if we don't order drinks now, we may not have time to finish them! That was jaw dropping! What?! We asked when do they need the table back and she said that there is no limit but there are other bookings! ???? What?! At no point we were made aware that there is a time limit and not even in our worst dreams we could have imagined that we wouldn't be allowed to finish our drinks. She brought the Drinks menu again but at that point our experience was ruined and we decided NOT to have any cocktails at all. When she came back, she was even more obviously annoyed. Matching our disappointment! The rest of the dinner was just a necessary ordeal because all we wanted was to be gone from there.
It seems like you need to pay extra for good manners and a welcoming demeanour. The service standards are way below the expected one, without caring, she didn't even attempt to pretend to be nice. They ruined our evening.
We had cocktails across the road in the Nightshade Bar (part of Pasture and Parallel) and they were fantastic! The staff there is fantastic, attentive, a smile is not an extra you need to pay for and they know how to treat guests.
Our experience wasn't only disappointing but unpleasant.
It was an obvious chain tasting menu conveyor belt experience without depth and care.
Choose different venue if you are looking for a pleasant experience.

LEEDS - BEWARE OF RESERVATIONS! I absolutely understand a cancellation charge for not turning up. However charged the full price of meals for booking seems a bit extreme, particularly when we booked on the day and called multiple times (never picked up just an answering machine) and left messages to explain a sudden serious illness which would prevent us attending later that afternoon (2:45pm weekday reservation). Not even the courtesy of a return call as requested to confirm they had had our message. Customer service is a vital part of fine dining, as Six By Nico consider themselves. The lack of contact is truly unacceptable and off-putting.

Rather disappointing experience at Six by Nico in Leeds. Most of the dishes arrived cold or lukewarm at best. The dishes were not greatly inspiring and the whole experience felt very rushed. The serving staff had learnt their presentation well but it was delivered with such speed it was difficult to understand. Whilst they had learnt their lines they were unable to answer any supplementary questions on the food or wine. When I gave feedback the response from the waiter was "Well it's the last time we are serving this menu so it doesn't matter".

We want to shout out Francis at the Manchester branch. He was very professional and informative. Good price point. We shared the wine pairing and add on dishes which helped to keep the cost down without missing out on the dishes. Great experience, we also got a complimentary glass of Prosecco as we were celebrating our 30th wedding anniversary.

We went to the Leeds branch and boy were we disappointed. The scripted background stories to each dish didn't work from an 18 year old member of staff. The dishes were ok flavour wise but the portion size wou literally feed a mouse. Get ready to pay a lot of money for not much. With a couple of drinks the bill came to £75 each and you need to factor in a take away when you leave to fill you up. No wonder Nico lives in Dubai, this place was daylight robbery.

I don’t know what people are complaining about but I think six by Nico is a brilliant restaurant and I have never had a single bad experience, even when we’ve been fifteen minutes late to our table they still greet us with open arms. The staff are super friendly and have even give us free cocktails and wines on some occasions, the pacing of the courses are perfect and every single one taste brilliant and never fails to meet your demands. I have only ever been to the Manchester branches but like I say they never fail to surprise and satisfy me. Would highly recommend and would tell you to give it a go or another go if you’ve had one bad experience.

Bristol Six by Nico
I Know they need a cancellation policy but people cannot help being ill. Not only had they already been paid in vouchers which ran out in day of booking , they then put through charge of £78 .
My husband and daughter both left messages on answer machine and nobody rang back - totally rubbish customer service.

Dublin - I bought gift vouchers in the Cyber Monday sale. No notification that they were short dated on ad (that I noticed) or receipt. Recipients did not notice they were short dated (just over three months) and they were useless. Food and drink was disappointing and manager though apologetic and seemingly used to this issue was powerless to do anything.

Have been several times and loved every visit. Excellent food and lovely staff.

This would have been our first time in Six By Nico but due the really bad booking experience, we will not be going.

Made a booking last week using their online booking system but received no confirmation email so I tried calling the branch. It went to voicemail so I left a message.

Having had no reply, I called them again yesterday and left another voicemail and also sent an email to their customer experience email address.

Still no reply to either the voicemail or the email.

Only problem I see is that they have now stored my payment details, which I'm not happy with.

Definitely would not recommend based on the terrible booking experience.

Absolutely terrible service. They say you have the table for 2 hours, but there was a 30-45 minute wait between courses! over 3.5 hours to get the meal!
The first course was mush, you'd to lick it off a bit of paper..... and it got worse from then. Staff were obtuse to say the least & it was difficult to even get a drink between the long wait for food....they then added a £10 per person service. Avoid!

Manchester Deansgate - The food was generally very good but we were seated near the toilets and the unsavoury smell was unpleasant. We asked to be moved but the best they could do was a couple of tables away so it was still a bit unpleasant. The service was lacking as they were slow with drinks and 3 of the courses were presented with no cutlery. We were told it would be a 20 minute wait for the final course and when we objected it arrived immediately. The bill was reduced because we were unhappy but it was still £300 for a sub-standard birthday celebration for 4.

We chose the 'Childhood Menu' to celebrate our daughters birthday! the restaurant, staff and food were all perfect from start to finish. Love it so much have booked to try the 'amalfi' menu.

After receiving a gift voucher, my daughter and I chose the ten‑course Street Food menu in Glasgow. We thoroughly enjoyed the experience. The venue was lovely, the staff were welcoming, and they explained every dish. The food was well presented and tasty, and the mocktails were made with fresh fruit. The portions look small, but they’re surprisingly filling. I’d describe it more as a food experience than a regular restaurant visit. It was better than I expected, and we had a great afternoon together.

Having been a loyal supporter of Six by Nico since it first opened, I never imagined I'd be writing a review like this.

I booked Lennox on 19 May to celebrate my partner's 50th birthday. We'd been looking forward to it for weeks.

When we arrived, we were shown to a window seat with high stools. Following recent cancer treatment, I have mobility issues and simply couldn't sit safely or comfortably on them. I explained this to the receptionist, who said she would see what she could do.

Although there were several empty tables for two visible in the restaurant, I was told they were all reserved and that nothing could be done. I was also told that I'd booked a window seat. I genuinely don't believe I would have done that, as I actively avoid high stools because of my mobility.

What disappointed me most wasn't that they couldn't move us, it was the complete lack of empathy. Once I'd explained the circumstances, and that this was a special birthday celebration booked over a month in advance, I expected a little understanding or an attempt to find a solution.

Instead, we left feeling embarrassed, upset and unwelcome. As we walked out, the booking cancellation email arrived on my phone, which felt like adding insult to injury.

Thankfully, La Vita Spuntini welcomed us without hesitation and saved what was left of my partner's birthday.

This isn't about wanting compensation. It's about customer service. A little compassion and common sense would have made all the difference.

Sadly, after years of supporting Six by Nico for special occasions, this experience has left us with no intention of returning.

Hi Folks, I’m Quite gutted. I live in London but my first time was in Edinburgh, I was shocked as to how good it it was.
Ive been to a few locations, But today in Fitzrovia , and trying the 10 course menu, I’m not sure I’ll return. I felt part of this amazing place and that why i kept returning. Tonight as usual the staff were incredible, but when i needed to complain with the food, i could see they’re reactions, OH dear 6 by, have you sold out ?, Tonight was a very serious change. Every meat dish including the fish was like cardboard, All sauces were Not from your kitchen,, you had a good thing, but you’ve either sold out or sold your sole ,or you have lost interest.

I spread the word for many years, ,,, What wen’t wrong ?

Dear Six by Nico Team,

I am writing to raise a formal complaint regarding a very disappointing experience at your restaurant last Tuesday 9 of June at 19:30 Dublín. I feel it is important to share this, particularly because one of the main reasons I have always chosen your restaurant is the high standards you are known for.

Unfortunately, on this occasion, those standards were not met.

Upon arrival, I was asked by the manager whether I had a reservation. I confirmed that I did, yet it seemed this was not properly understood, and I was told to wait approximately 10 minutes for a table. Eventually, someone came to seat us, but the process felt disorganised and unclear.

Once seated, we were not offered any assistance with our coats. This is something I consider important, especially as there was no obvious place to store them. I placed my coat myself and informed the staff member where it was located. However, she later removed it and placed it elsewhere without explanation. When we were leaving, my coat was found on the floor with other items placed on top of it, and the staff member assisting us struggled to locate it. I found this careless and quite disrespectful.

Service throughout the evening was also very slow. We waited approximately 32 minutes before asking about our food. When we did, we were told the dishes would arrive shortly, but this delay was already excessive. When the food did arrive, some of the dishes were cold despite being intended to be served warm, which was disappointing.

Additionally, there were long gaps between courses, which disrupted the flow of the meal.

At the beginning of the evening, we clearly requested that no dishes containing chocolate be served. This request appeared to be ignored, as a chocolate dish was later brought to our table. When we questioned this, the response we received was simply, “So you don’t want it?” This felt dismissive and not in keeping with the level of service expected at your restaurant.

Finally, I observed that the manager appeared rushed and distracted throughout the evening. I also noticed a car, which I believe was connected to staff, parked in a disabled space outside. This added to the impression of a lack of professionalism.

Overall, the experience felt disorganised, inattentive, and far below the standard I have come to expect from Six by Nico. I hope you take this feedback seriously and use it to improve future service.

I look forward to your response.

Kind regards,
MEHALL

I bought a digital voucher but unfortunately I inserted the wrong e mail address for the recipient. I have e mailed the general manager & the voucher dept but have had no reply. I have also phoned head office & 6 nationwide restaurants but only get an answer phone so left messages but again no reply.

Have been to Birmingham restaurant a few times and recent visit was similar to previous visits. Great food a brilliant experience and any issues on the night sorted by the staff.

Some slow courses as the place was busy but overall we will absolutely be back