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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Hydradermie 1000 lift is excellent, thanks to Emily I feel so much better,more relaxed.Emily is very professional, good at her job, polite and, I would not go to anyone else.Very happy with the servic... Ver más

Valorada con 5 estrellas sobre 5

I have been going to Skinmaze for several years and always enjoy whatever treatment I am having. Emily is my usual therapist - she is professional, friendly and caring, and I always feel very relaxed... Ver más

Valorada con 5 estrellas sobre 5

I’ve been so impressed with SkinMaze from start to finish. Their website is easy to navigate, with a fantastic range of professional skincare brands, and the ordering process was seamless. My parcel... Ver más

Valorada con 5 estrellas sobre 5

I have been going to Skinmaze for over 10 years and have always been more than happy with the treatments and products. It’s a very calm, clean and relaxing environment - perfect for a pamper! Emil... Ver más

4,6

Excelente

TrustScore: 4.5 sobre 5

29 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(29)

4 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent

I discovered SkinMaze a little while ago and continue to be delighted with the product range, pricing and swift delivery as well as prompt responses to queries and problems. Throughly recommend

17 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Professional?? I don't think so!

I recently purchased Skinceuticals C E Ferulic serum from this professional clinic and because I had used this product before, I knew what to expect. When I received the 2 so called luxury samples, they were so advanced in their oxidation that I did not dare apply them to my skin. The full size serum had a peachy brown colour and clearly was not as fresh as it should be. When I used the serum, it left a soapy film on my skin and it started to itch. When I looked more closely at the bottle, I questioned its authenticity.

SkinCeuticals is manufactured in the USA. The bottle I received was manufactured in France. The label did not say that the serum was patent pending and that this French company was distributing the serum on behalf of SkinCeuticals. Even the batch code and its location were different to where SkinCeuticals say it should be located. Also, the serum was not filled to the neck of the bottle and when shaken, it formed suds and remained frothy for a long time.

Given what I had paid, I had no choice but to request a return. I emailed this company 3x via their on-line form and to date have yet to receive a response. The matter was referred to the official SkinCeuticals retailer and dealt with swiftly. Need I say more!

Any professional who does not respond to customer concerns regarding the products it is selling is a red flag.

The batch code is there for a reason so in future, I will use that information to establish how old the serum I am spending £100+ actually is. If the contents are 6 months old or more, then I know the serum I have received has already started to oxidise. Given the price for 30ml, this is just unacceptable. As long as the product seal has not been broken, a refund cannot be refused.

9 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered some samples to try

I ordered some samples to try, and received a few extra ones which I wasn't expecting :) I'm particularly impressed with one of the moisturiser samples, just one application has already got rid of the stubborn flaky patches on my skin. Quick delivery, and I will be ordering more from here in future :)

14 de junio de 2017
Opinión espontánea

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Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

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