I had a wonderful experience with this store! A special thank you to Kesh, who was incredibly friendly, patient, and helpful from the very beginning. He took the time to answer all my questions, e... Ver más
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I had a wonderful experience with this store! A special thank you to Kesh, who was incredibly friendly, patient, and helpful from the very beginning. He took the time to answer all my questions, e... Ver más
La empresa ha respondido
Super easy to deal with the Alexandria team and the delivery boys were so polite and quick. We looked at 4 different massage shops as well as many online stores but this one was the most comfortable a... Ver más
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Our purchase & the delivery were exactly as we’d hoped for. Mary at Castle Hill has an extensive knowledge of the products. Today, the delivery team were on time & very professional. We would shop a... Ver más
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I ordered bunk beds for an Airbnb. Delivery lead times have blown out by weeks. After 2 calls to customer service and promises to advise me when they will arrive, I’m still waiting to hear from them.... Ver más
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Sleeping Giant prides itself on offering a wide range of excellent mattresses from the world's very best companies, so you can get your ideal night's sleep. We're also proud to say we offer some of the most affordable bedroom furniture in Australia (though we never skimp on quality!), and with Australia's best range of mattresses, beds, rugs, homewares & decor, we know you will find the perfect pieces for your bedroom here at Sleeping Giant.
90-100 Lee Holm Road, St Marys, 2720, Sydney, Australia
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Ha contestado el 81% de las opiniones negativas
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I thought customer service was dead, I was wrong. Went to a “homemaker centre” to buy a bed and a mattress- went into so many stores- everyone ignored us unless we were interested in their mist expensive floor stock. Jodie at Moore Park and Eddie at Alexandria were amazing.
Quality of goods was excellent as well.
Made my day, and my family’s day!

Respuesta de Sleeping Giant
Great selection at great sale prices.
Had to wait longer than expected as stock was out.
But all worth it.
Great communication and delivered with care.
Thank you Sleeping Giant.

Respuesta de Sleeping Giant
The drivers arrived on time as advised from the text I received earlier in the day.
The delivery drivers were warm and friendly. Josh the driver went over and above carrying the mattress inside of the house for me.

Respuesta de Sleeping Giant
Kesh was extremely helpful in finding the right mattress for my needs. I originally planned to visit Koala, but I'm glad I stopped by Sleeping Giant first. The service, product quality, and warranty were excellent. I highly recommend Sleeping Giant over other mattress brands. They offer a wide range of mattresses, and delivery was completed within 3 days instead of the 2-week wait I was expecting. The delivery team communicated well and placed the mattress directly in the bedroom with great care and professionalism. Mattress is the most important thing of your life.

Respuesta de Sleeping Giant
Well worth the visit online & click and collect .
Rhanks to Jordan @ hope island sleepijg Giant. ✅️

Respuesta de Sleeping Giant
Great couple of guys. Got held up for a couple of minutes in our driveway by another truck making a timber delivery but they were patient and kind. Highly recommend

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Poor experience wish I never walked into your store

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Excellent customer service from start to finish. A very knowledgeable and professional team at their Auburn store. Great communication, delivery & installation. Highly recommend them. We are very happy with the ensemble we purchased.

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Easy and the delivery was true to the tracking information, no time wasted. Thank you!

Respuesta de Sleeping Giant
All of the team from shop to delivery provided very professional services.
Thank you

Respuesta de Sleeping Giant
Easy and quick service . Salesman was polite and very knowledgeable which made choosing the right mattress very easy . Delivery was great , constant communication and can track on the app . Delivery drivers both polite and efficient.
I would highly recommend this company to anyone looking for a new mattress

Respuesta de Sleeping Giant
The team at Sleeping Giant Logan Homecentre were extremely helpful when we purchased our king bed and mattress. Quick delivery and assembly and excellent customer service.

Respuesta de Sleeping Giant
Very good customer service supported by excellent delivery. Great communication and delivery was on time to the minute.

Respuesta de Sleeping Giant
Great service from shop through to delivery and putting the beds together

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Super friendly, professional service with the delivery and setup.

Respuesta de Sleeping Giant
Still waiting for beds to arrive at warehouse. Online said stock and is not available. Got email told 4 weeks wait. Would not have brought the beds.
No communication between warehouse and online.

Respuesta de Sleeping Giant
We made a 2 purchases and were really happy with our options. Staff were helpful, a beautiful new lady named joy who i met a few day's prior to our purchase took her time to go over everything with me, from our bed frame to types of mattresses. So knowledgeable. She is a real asset to the Helensvale store.

Respuesta de Sleeping Giant
Both the delivery guys were extremely carefull and helpful. Would fully recommend their service.

Respuesta de Sleeping Giant
We had been shopping for a new mattress for a while and kept returning to Sleeping Giant in Campbelltown, where our top two mattress choices were located. The staff were friendly, patient, and very informative. They made the whole process pressure‑free and gave us plenty of time to try the mattresses and pillows, offering helpful advice along the way. They also understood that this is a large and important purchase, and we really appreciated that.
The delivery team arrived with our new mattress, removed our old one, took all the packaging with them, and were quick, efficient, and friendly.
Thank you for the great service.

Respuesta de Sleeping Giant
The delivery was done thankyou for that !
After the fitting I asked can I check the fittings as I need to make sure bed doesn’t make any sound . They dent offended and said you can keep checking the bed fitting they will do and you put the mattress yourself. I found this little un professional kindly take care of it
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