Sleeping Giant Opiniones 

324
•
TrustScore: 4.5 sobre 5

4,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a wonderful experience with this store! A special thank you to Kesh, who was incredibly friendly, patient, and helpful from the very beginning. He took the time to answer all my questions, e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Super easy to deal with the Alexandria team and the delivery boys were so polite and quick. We looked at 4 different massage shops as well as many online stores but this one was the most comfortable a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our purchase & the delivery were exactly as we’d hoped for. Mary at Castle Hill has an extensive knowledge of the products. Today, the delivery team were on time & very professional. We would shop a... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I ordered bunk beds for an Airbnb. Delivery lead times have blown out by weeks. After 2 calls to customer service and promises to advise me when they will arrive, I’m still waiting to hear from them.... Ver más

La empresa ha respondido

Información sobre la empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 134349894

  1. Tienda de muebles para dormitorio
  2. también en la categoría
  3. Colchonería
  4. Tienda de colchones
  5. Tienda de muebles

Escrito por la empresa

Sleeping Giant prides itself on offering a wide range of excellent mattresses from the world's very best companies, so you can get your ideal night's sleep. We're also proud to say we offer some of the most affordable bedroom furniture in Australia (though we never skimp on quality!), and with Australia's best range of mattresses, beds, rugs, homewares & decor, we know you will find the perfect pieces for your bedroom here at Sleeping Giant.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

324 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 81% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,3

Todas las opiniones

(324)

316 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

On time

Good reliable

8 de agosto de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hi He, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Splendid Sleeping Giant

Sleeping Giant was very professional in their services from store purchase to delivery. Very satisfied with my experience throughout.

8 de agosto de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Valorada con 5 estrellas sobre 5

The staff at Taren Point on 15/7/26…

The staff at Taren Point on 15/7/26 were very knowledgeable and helpful. Two days later the two delivery men were very good and helpful in supplying the double bed. Thank you on behalf of my Mum and Dad.

15 de julio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hello Russell, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Valorada con 5 estrellas sobre 5

Excellent in store service from Helen…


Excellent in store service from Helen and efficient and timely delivery. Excellent communication throughout process

7 de agosto de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Valorada con 5 estrellas sobre 5

Sleeping giant at Marsden park

Sleeping giant at Marsden park. We bought the mattered from them so good..I loved it.. price was good as well..staff is so friendly & very experienced guide you right way. Thank you so much highly recommended 🙂

29 de junio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hello Pawandeep, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Valorada con 1 estrellas sobre 5

Unhelpful customer service

Unhelpful customer service

3 de agosto de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hi Erin, We appreciate you taking the time to leave a rating and are sorry we did not meet your expectations. Please let us know your order or invoice number so we can look in to this further for you. Thank you.

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff. Bought 3 items and saved $600. The items were delivered 4 days later. The delivery guys were friendly and very helpful. Will definitely buy from them again.

1 de agosto de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hello Pino, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Valorada con 4 estrellas sobre 5

We visited the Auburn store for a new…

We visited the Auburn store for a new mattress. Joe was so super helpful and knowledgeable that we decided to order one!

2 de agosto de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Valorada con 5 estrellas sobre 5

Easy from order to delivery

Easy to order.
Delivery was amazing.
Communication was great.
And it arrived fully assembled. (No flat pack hassle)

23 de julio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hi Nancy, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Easy delivery

Easy delivery. Quick and efficient.

4 de agosto de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hi Mark, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Love my bed head!

Love my bed head!

Lovely customer service at Helensvale and the girl that was helping at pick up at Richlands.

1 de agosto de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Valorada con 5 estrellas sobre 5

Service was great

Service was great. Gave great advice and helpful in every type of way.

2 de agosto de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hi Therese, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Valorada con 1 estrellas sobre 5

These people don’t care about your time

The ordering online was easy. I got a call from the delivery department to schedule a delivery date. They won’t schedule the rough time or a time frame which is not great given that I have to book the lift for certain time only. The delivery is $139 which is quite pricy compared to other businesses. Then on the day of delivery, I tried calling several times and no one picked up. I stayed at home all day waiting and got a text around 4 pm saying that it will deliver tomorrow. I tried calling again with no luck. Then I went online and chatted to someone useless. I was getting more and more upset so I wanted to cancel my order. They proceeded to tell me that I have to pay 20% restock fee, when they haven’t even delivered! I demanded to speak to the manager and she was more understanding. She first offered $60 compensation, and I said my whole day isn’t worth that amount. She said the max she can offer is free shipping so I decided to take the offer. These people will treat you like nothing until you push the point. Just so incapable and dishonest.

My Order #2000056531

29 de julio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hi Hong, We appreciate you taking the time to leave a rating and are sorry we did not meet your expectations. Please let us know your order or invoice number so we can look in to this further for you. Thank you.

Valorada con 5 estrellas sobre 5

I found the saleslady to be helpful and…

I found the saleslady to be helpful and informative. I have hip problems, and after talking decided on a soft mattress. I am very happy with the purchase.
For value, I felt the price was good, though maybe I could have have wrangled a better price, but I am happy with what I paid.

13 de julio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Valorada con 5 estrellas sobre 5

Absolutely love bed quality and…

Absolutely love bed quality and service. From the store to delivery, staff were very professional and helpful. I’ve bought 2 beds and mattresses from here now, would definitely be back!! Thank you to the team!!!

25 de julio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hello Layah, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Valorada con 5 estrellas sobre 5

Great customer service and after sale follow up

Great customer service and after purchase follow up. Time was taken to listen to needs and share advice.

30 de julio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hi Michelle, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Valorada con 2 estrellas sobre 5

1 week late, not apologetic

The delivery was scheduled last week. No one told me it wasn’t coming, I had to call to find out. The delivery came the week after. Not very apologetic at all.
Delivery guys who dropped off the bed were lovely though.

1 de agosto de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hi Renee, We appreciate you taking the time to leave a rating and are sorry we did not meet your expectations. Please let us know your order or invoice number so we can look in to this further for you. Thank you.

Valorada con 4 estrellas sobre 5

Great sales and service

Great sales and service - only issue was limited instructions for assembly - no other issues

27 de julio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff. Fantastic bed. Delivery service very helpful especially with problems getting into the building

22 de julio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hello Lucy, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Valorada con 5 estrellas sobre 5

Great product and service

1 de agosto de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hi Liz, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más