I had a wonderful experience with this store! A special thank you to Kesh, who was incredibly friendly, patient, and helpful from the very beginning. He took the time to answer all my questions, e... Ver más
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I had a wonderful experience with this store! A special thank you to Kesh, who was incredibly friendly, patient, and helpful from the very beginning. He took the time to answer all my questions, e... Ver más
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Super easy to deal with the Alexandria team and the delivery boys were so polite and quick. We looked at 4 different massage shops as well as many online stores but this one was the most comfortable a... Ver más
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Our purchase & the delivery were exactly as we’d hoped for. Mary at Castle Hill has an extensive knowledge of the products. Today, the delivery team were on time & very professional. We would shop a... Ver más
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I ordered bunk beds for an Airbnb. Delivery lead times have blown out by weeks. After 2 calls to customer service and promises to advise me when they will arrive, I’m still waiting to hear from them.... Ver más
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Sleeping Giant prides itself on offering a wide range of excellent mattresses from the world's very best companies, so you can get your ideal night's sleep. We're also proud to say we offer some of the most affordable bedroom furniture in Australia (though we never skimp on quality!), and with Australia's best range of mattresses, beds, rugs, homewares & decor, we know you will find the perfect pieces for your bedroom here at Sleeping Giant.
90-100 Lee Holm Road, St Marys, 2720, Sydney, Australia
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Ha contestado el 81% de las opiniones negativas
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Sleeping Giant was very professional in their services from store purchase to delivery. Very satisfied with my experience throughout.

Respuesta de Sleeping Giant
The staff at Taren Point on 15/7/26 were very knowledgeable and helpful. Two days later the two delivery men were very good and helpful in supplying the double bed. Thank you on behalf of my Mum and Dad.

Respuesta de Sleeping Giant
Excellent in store service from Helen and efficient and timely delivery. Excellent communication throughout process

Respuesta de Sleeping Giant
Sleeping giant at Marsden park. We bought the mattered from them so good..I loved it.. price was good as well..staff is so friendly & very experienced guide you right way. Thank you so much highly recommended 🙂

Respuesta de Sleeping Giant

Respuesta de Sleeping Giant
Very helpful staff. Bought 3 items and saved $600. The items were delivered 4 days later. The delivery guys were friendly and very helpful. Will definitely buy from them again.

Respuesta de Sleeping Giant
We visited the Auburn store for a new mattress. Joe was so super helpful and knowledgeable that we decided to order one!

Respuesta de Sleeping Giant
Easy to order.
Delivery was amazing.
Communication was great.
And it arrived fully assembled. (No flat pack hassle)

Respuesta de Sleeping Giant

Respuesta de Sleeping Giant
Love my bed head!
Lovely customer service at Helensvale and the girl that was helping at pick up at Richlands.

Respuesta de Sleeping Giant
Service was great. Gave great advice and helpful in every type of way.

Respuesta de Sleeping Giant
The ordering online was easy. I got a call from the delivery department to schedule a delivery date. They won’t schedule the rough time or a time frame which is not great given that I have to book the lift for certain time only. The delivery is $139 which is quite pricy compared to other businesses. Then on the day of delivery, I tried calling several times and no one picked up. I stayed at home all day waiting and got a text around 4 pm saying that it will deliver tomorrow. I tried calling again with no luck. Then I went online and chatted to someone useless. I was getting more and more upset so I wanted to cancel my order. They proceeded to tell me that I have to pay 20% restock fee, when they haven’t even delivered! I demanded to speak to the manager and she was more understanding. She first offered $60 compensation, and I said my whole day isn’t worth that amount. She said the max she can offer is free shipping so I decided to take the offer. These people will treat you like nothing until you push the point. Just so incapable and dishonest.
My Order #2000056531

Respuesta de Sleeping Giant
I found the saleslady to be helpful and informative. I have hip problems, and after talking decided on a soft mattress. I am very happy with the purchase.
For value, I felt the price was good, though maybe I could have have wrangled a better price, but I am happy with what I paid.

Respuesta de Sleeping Giant
Absolutely love bed quality and service. From the store to delivery, staff were very professional and helpful. I’ve bought 2 beds and mattresses from here now, would definitely be back!! Thank you to the team!!!

Respuesta de Sleeping Giant
Great customer service and after purchase follow up. Time was taken to listen to needs and share advice.

Respuesta de Sleeping Giant
The delivery was scheduled last week. No one told me it wasn’t coming, I had to call to find out. The delivery came the week after. Not very apologetic at all.
Delivery guys who dropped off the bed were lovely though.

Respuesta de Sleeping Giant
Great sales and service - only issue was limited instructions for assembly - no other issues

Respuesta de Sleeping Giant
Very helpful staff. Fantastic bed. Delivery service very helpful especially with problems getting into the building

Respuesta de Sleeping Giant
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