Sleeping Giant Opiniones 

324
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a wonderful experience with this store! A special thank you to Kesh, who was incredibly friendly, patient, and helpful from the very beginning. He took the time to answer all my questions, e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Super easy to deal with the Alexandria team and the delivery boys were so polite and quick. We looked at 4 different massage shops as well as many online stores but this one was the most comfortable a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our purchase & the delivery were exactly as we’d hoped for. Mary at Castle Hill has an extensive knowledge of the products. Today, the delivery team were on time & very professional. We would shop a... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I ordered bunk beds for an Airbnb. Delivery lead times have blown out by weeks. After 2 calls to customer service and promises to advise me when they will arrive, I’m still waiting to hear from them.... Ver más

La empresa ha respondido

Información sobre la empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 134349894

  1. Tienda de muebles para dormitorio
  2. también en la categoría
  3. Colchonería
  4. Tienda de colchones
  5. Tienda de muebles

Escrito por la empresa

Sleeping Giant prides itself on offering a wide range of excellent mattresses from the world's very best companies, so you can get your ideal night's sleep. We're also proud to say we offer some of the most affordable bedroom furniture in Australia (though we never skimp on quality!), and with Australia's best range of mattresses, beds, rugs, homewares & decor, we know you will find the perfect pieces for your bedroom here at Sleeping Giant.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

324 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 81% de las opiniones negativas

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4,3

Todas las opiniones

(324)

316 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Nice guy and courteous

Nice guy and courteous. Did everything they promised and left it all clean

10 de julio de 2026
Opinión espontánea
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Respuesta de Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Valorada con 5 estrellas sobre 5

Good overall service

Good service at the showroom, with a knowledgeable staff member and good service of delivery and assembly of bed, with good communication on estimated time of delivery.

10 de julio de 2026
Opinión espontánea
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Respuesta de Sleeping Giant

Hello Carolina, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Valorada con 5 estrellas sobre 5

Excellent tracking system for…

Excellent tracking system for deliveries
Delivery guys were excellent polite and did a great job

10 de julio de 2026
Opinión espontánea
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Respuesta de Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Valorada con 5 estrellas sobre 5

We bought a bed and side tables from…

We bought a bed and side tables from sleeping giant Logan store. We were served by Bo who is an excellent helpful person in selecting and selling the bed to us. He arranged the delivery for us with his delivery team who were Jake and Farryn. These two gentleman were excellent in communicating with us during the delivery and placing items in the specified locations in the room. All these people are excellent in all aspects of selling and delivery and I recommend them for any body who requires their services.

3 de julio de 2026
Opinión espontánea
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Respuesta de Sleeping Giant

Hi Eric, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Fantastic service from start to finish

Fantastic service from start to finish. Called to ask us which day/time would be best for us for delivery and then the delivery guys took it to the bedroom, which was a huge help. Highly recommended. So much better than getting a mattress in a box left on your doorstep!

10 de julio de 2026
Opinión espontánea
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Respuesta de Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Valorada con 5 estrellas sobre 5

Great communication with ETA

Great communication with ETA, Dean was very polite on the phone to let me know my order was arriving 😊

9 de julio de 2026
Opinión espontánea
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Respuesta de Sleeping Giant

Hi customerjackie, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful. Also recommended a friend to shop there as well. Delivery service excellent as well.

5 de julio de 2026
Opinión espontánea
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Respuesta de Sleeping Giant

Hello ted, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Valorada con 5 estrellas sobre 5

Incredible work

Incredible work! Amazing delivery men so kind and helpful they went above and beyond to put the bed together. Thank you ⭐️⭐️⭐️⭐️⭐️

7 de julio de 2026
Opinión espontánea
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Respuesta de Sleeping Giant

Hi M, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Very good service

8 de julio de 2026
Opinión espontánea
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Respuesta de Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Valorada con 2 estrellas sobre 5

Missing parts

I was very happy with the team, who did the installation and delivery, but I was very disappointed that there were parts missing (gas lift) and that I had to navigate through the warranty claims page and have to fill out forms instead of talking to a person to describe the situation, as the sales person in the shop only referred to the website.
I also could not access the Batch number for the claim, as the packaging was already removed and now I have to wait for a claim number. The process is inconvenient and it should be solved by the installation team rather than by the customer, if there are missing parts.

7 de julio de 2026
Opinión espontánea
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Respuesta de Sleeping Giant

Hi Tina, We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future.

Valorada con 5 estrellas sobre 5

Thank you Sleeping Giant!

The regular updates of the expected delivery time (‘There are three deliveries before you’ etc) were useful, and the delivery guys managed the twists and turns of the 45 stairs well. A great idea to use the plastic covering of the new mattress to take the old mattress away!

7 de julio de 2026
Opinión espontánea
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Respuesta de Sleeping Giant

Hello Murray, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Valorada con 5 estrellas sobre 5

Mattress

Mattress
Great experience that’s why we have come back. Lovely experience with the lady salesperson- only her. Wouldn’t go to anyone else. Remember me & our dogs 🐕
Can’t wait to getting our new mattress. ❤️

3 de julio de 2026
Opinión espontánea
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Respuesta de Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Valorada con 5 estrellas sobre 5

Highly Recommended

Communicated arrival time and were punctual
Careful with delivery and transferring the item through the house - no damage done
Tidy and quick to assemble our item
Fantastic - thank you

6 de julio de 2026
Opinión espontánea
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Respuesta de Sleeping Giant

Hello Heidi, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Valorada con 5 estrellas sobre 5

Incredible products and service

Incredible products and service, notably Liana at the mile end store. 5 stars!!

30 de junio de 2026
Opinión espontánea
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Respuesta de Sleeping Giant

Hi Rachel, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Easy to track

Easy to track, team dropped off mattress with no issues. Very efficient.

6 de julio de 2026
Opinión espontánea
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Respuesta de Sleeping Giant

Hello megan, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Valorada con 5 estrellas sobre 5

Professional and friendly staff

Professional and friendly staff. (Betty)

5 de julio de 2026
Opinión espontánea
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Respuesta de Sleeping Giant

Hi Greg, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Overall great service and prices

Overall great service and prices at Sleeping Giant. Coral was professional, calm and very understanding, even with our kids running around in the showroom. She had great knowledge of all the products and gave us time to make a decision. Our order was ready earlier than expected. Prompt and efficient delivery service on a day that suited us.

7 de junio de 2026
Opinión espontánea
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Respuesta de Sleeping Giant

Hello Lindi, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Valorada con 5 estrellas sobre 5

Kept informed on delivery time

Kept informed on delivery time, punctual and assembled quickly. Delivery men were very polite.

4 de julio de 2026
Opinión espontánea
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Respuesta de Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

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