Sleeping Giant Opiniones 

324
•
TrustScore: 4.5 sobre 5

4,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a wonderful experience with this store! A special thank you to Kesh, who was incredibly friendly, patient, and helpful from the very beginning. He took the time to answer all my questions, e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Super easy to deal with the Alexandria team and the delivery boys were so polite and quick. We looked at 4 different massage shops as well as many online stores but this one was the most comfortable a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our purchase & the delivery were exactly as we’d hoped for. Mary at Castle Hill has an extensive knowledge of the products. Today, the delivery team were on time & very professional. We would shop a... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I ordered bunk beds for an Airbnb. Delivery lead times have blown out by weeks. After 2 calls to customer service and promises to advise me when they will arrive, I’m still waiting to hear from them.... Ver más

La empresa ha respondido

Información sobre la empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 134349894

  1. Tienda de muebles para dormitorio
  2. también en la categoría
  3. Colchonería
  4. Tienda de colchones
  5. Tienda de muebles

Escrito por la empresa

Sleeping Giant prides itself on offering a wide range of excellent mattresses from the world's very best companies, so you can get your ideal night's sleep. We're also proud to say we offer some of the most affordable bedroom furniture in Australia (though we never skimp on quality!), and with Australia's best range of mattresses, beds, rugs, homewares & decor, we know you will find the perfect pieces for your bedroom here at Sleeping Giant.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

324 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 81% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,3

Todas las opiniones

(324)

316 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Floor staff at Logan were incredibly…

Floor staff at Logan were incredibly helpful and knowledgeable
They had a good mattress variety to choose from and delivery seemed reasonable

27 de junio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hi Nicole, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Valorada con 1 estrellas sobre 5

Worst delivery experience

When I went down to let the delivery driver in he was smoking in the truck with the mattresses. He then insisted on carrying it in himself even though there was 2 of them. Once inside our gate he threw it on the ground because it was too heavy for him - the mattress we paid $1800 for. It was a crap experience.
Invoice number: 2180436

29 de junio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hi Monica, We appreciate you taking the time to leave a rating and are sorry we did not meet your expectations. Please let us know your order or invoice number so we can look in to this further for you. Thank you.

Valorada con 5 estrellas sobre 5

Friendly service good advice well layed…

Friendly service good advice well layed out store and reasonable prices.

23 de junio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hi Geoffrey, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Excellent and affordable options…

Excellent and affordable options available. We were lucky to have the one we want available for pickup so we enjoyed our mattress from the first day. The aero mattress was so good and can be compared to the more expensive ones. Would definitely recommend them

27 de junio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Valorada con 5 estrellas sobre 5

My first experience at Sleeping Giant…

I found my first experience of shopping at Sleeping Giant to be fantastic. I spoke to Helen about my purchase of a mattress and she was very knowledgeable and assisted me to look at all my options and really understand how I sleep. She gave me tips on the care of the mattress and although I did not purchase that day when I went back Di that assisted me back up everything that Helen has spoken to me about and made the purchase simple but informative. Would thoroughly recommend them.

27 de junio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hello Assunta, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Valorada con 5 estrellas sobre 5

Came on time

Came on time . Delivery guys were great .

29 de junio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hi Terry, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Great service

Great mattresses and good prices for quality products.

27 de junio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Valorada con 5 estrellas sobre 5

Friendly service and delivery to the…

Friendly service and delivery to the bedroom A+

27 de junio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hello Lisa, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Valorada con 2 estrellas sobre 5

No casters left behind for the bed…

No casters left behind for the bed base. No answer on phone and just kept ringing

27 de junio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hi Greg, We appreciate you taking the time to leave a rating and are sorry we did not meet your expectations. Please let us know your order or invoice number so we can look in to this further for you. Thank you.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Knowledgeable about their products.

20 de junio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hi customer, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Lovely shop and plenty of options.

21 de junio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Valorada con 5 estrellas sobre 5

Very good customer service and the…

Very good customer service and the delivery service was excellent

22 de junio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hello roy, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Valorada con 3 estrellas sobre 5

Very helpful with the buying…

Very helpful with the buying experience; however the delivery was a problem as I specifically asked for it to be after 10am, and they turned up at 9am, when I was out and unavailable. Ended up having to leave the items on my porch and get them moved inside. Luckily I hadn’t paid the old mattress to be taken away!

24 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good service recommend them to…

Very good service recommend them to anyone

18 de junio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hi Geoffrey, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Valorada con 3 estrellas sobre 5

Sleeping giant delivery

Driver is polite, tracking system accurate, the only downside is, since you already delivered to my room, why can’t help on unpack the mattress to check status? Driver claim after unpack there can’t touch it.

25 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service and timely…

Excellent customer service and timely delivery of good on agreed delivery date and time.
Special thanks to Raman and Amanda for their top notch customer service.

20 de junio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hello shyam, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Valorada con 4 estrellas sobre 5

Online shopping and website good

Online shopping and website good .
Delivery service excellent. Good communication via txt message tracking.
Chat and email Customer care average. Poor understanding of my logistic issue I was trying to resolve re-delivery of my gift to my daughter. Eventually resolved

24 de junio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Valorada con 5 estrellas sobre 5

Great experience

Great experience! From in store with the great staff at kotara to delivery. Love my new mattress!

23 de junio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hi Kat, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Happy Customer

Went “browsing” at beds and ended up coming home with one. The staff were very friendly and engaging. Answered all our questions and even helped pack it in the Ute. One very happy customer.

21 de junio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Valorada con 5 estrellas sobre 5

Purchased a bed for our daughter at…

Purchased a bed for our daughter at Sleeping Giant Campbelltown, we were greeted and served by Derek. He was wonderful from start to finish, shared all his knowledge about the best bed that would fit our budget and needs. He explained in great depth all the features of the bed and gave his personal opinions on products I was looking at.
At no point did I feel pressured or rushed into purchasing which I really appreciated.

21 de junio de 2026
Opinión espontánea
Logotipo de Sleeping Giant

Respuesta de Sleeping Giant

Hello Rachel, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más