No problems with this order the mattresses are very comfy, they were a great price and delivered on time the lads that delivered them were very helpful and friendly.
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No problems with this order the mattresses are very comfy, they were a great price and delivered on time the lads that delivered them were very helpful and friendly.
La empresa ha respondido
Extremely good customer service. The adjustable beds are well made, easy to use & very comfortable, amazing value for money. Delivery, removal & install was perfect, they phoned with a delivery date... Ver más
La empresa ha respondido
Great customer service. Good delivery Good quality bed. Assembly was good too but very expensive for something that took less than 20 minutes.
La empresa ha respondido
Brilliant company. We ordered an electric bed for my 90 year old mum. She slept in it twice and then she had a stroke and was hospitalised and then into a permanent nursing home. We phoned the company... Ver más
We are Sleepkings, your premier destination for all things related to beds. As a leading UK retailer specializing in mattresses and beds, we've been serving customers since 2005, providing mattress and bed deliveries across the UK. Our primary concern is your quality of sleep, and we're committed to helping you achieve a better night's rest. With a vast selection of mattresses in our inventory, we offer swift delivery for most of our stock items, ensuring you find just what you need. Our focus is on delivering high-quality products directly to consumers, with significant cost savings and convenience. We recognize that buying online, especially from an unfamiliar source, can be intimidating for many individuals. If you have any uncertainties, please don't hesitate to reach out to us through our live chat, telephone, or email support. Our dedicated team is readily available to assist you. If you prefer an in-person shopping experience, visit our store! That's right, you can personally explore and choose your ideal bed or mattress. Our knowledgeable and friendly sleep experts are always delighted to guide you on your path to a more restful night's sleep. Why not pay us a visit? You can find our showroom at 50 Dewsbury Road, Ossett, WF5 9NQ. We look forward to welcoming you! For inquiries, you can contact us at: Email: info@sleepkings.co.uk Phone: 01924 265483 Operating Hours: Mon-Fri: 9:00 AM - 4:00 PM Sat: 9:00 AM - 1:00 PM Sun: By Appointment Only
50 Dewsbury Road, WF5 9NQ, Ossett, Reino Unido
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Very helpful sales, delivery was straightforward no problems.
Beautiful bed that was easy to put together, my friend recommended this company as they were happy with there service.

Respuesta de Sleepkings
I phoned the shop to speak to someone as the mattress I required needed to fit a single size electric bed and I wanted the mattress to be as firm as possible. The mattress recommended by them is perfect. It fits well and is much firmer than the previous one. Very pleased.

Respuesta de Sleepkings
Phoned to give time of arrival, very polite and helpful, collected old bed took all wrapping from new bed and gave instructions on how to use the new bed.

Respuesta de Sleepkings
Andrea was very helpful and dealt with my order and was very polite and all I could say is thank you to sleep king again

Respuesta de Sleepkings
It was a quick delivery the delivery dismantled and took away are old bed and set up the new one

Respuesta de Sleepkings
Ordering was easy and straight forward. The delivery was a nightmare and went wrong on every level. I had no option to select a delivery time, I was just told a window of 4 hours which was totally inappropriate. I got a phone call at 06.10 to say delivery would be 20 minutes. I could barely understand the delivery agent. The mattress had to left outside the front door which put it at risk of being stolen, my elderly parents could not get to the door at 06.25. This is way too early and is actually an offence under the environmental protection act 1990. My parents have been served a warning for causing an obstruction and a fire risk in the building. Terrible experience and no options available to discuss or change delivery options. You should not be attempting to deliver such a big item like this any time before 7am, at the very earliest. This has caused me so many problems and caused all sorts of problems for my parents. I have now received a reply form sleep kings about the delivery. They have clearly not read it understood my concerns about a pre 7am delivery. They have attempted to gas light me explaining that I left instructions for them to leave the mattress outside the front door. That would be fine if the item arrived in day light hours. My issue is the delivery was 6.30 in the morning and an 83 and 84 year old couple were fast asleep, immobile and incapable of getting to the door. If 6.30 in the morning is ok for delivery, we might as well accept anytime of day or night is reasonable. No it's not and the environmental protection act covers this. Sleep kings are not the issue here, it's the delivery agents who need to comply. You should not even attempt to deliver in the UK before 7am.

Respuesta de Sleepkings
wide choice great communication problem sorted very quickly Will recommend the company

Respuesta de Sleepkings
Great value great service sales team have me all the information I needed fast service value for money great delivery team

Respuesta de Sleepkings
The delivery went without any problems,, delivery men polite very professional and New their job well, no complaints whatsoever, excellent delivery
Mr a Hardisty

Respuesta de Sleepkings
It was okay but I wasn’t impressed with the delivery men taking in their own language. They only spoke English when I told them which door to use. Very disappointed.

Respuesta de Sleepkings
Bed delivered and installed today , fabulous service . Great delivery guys Great communication. Well done 👏
Julia

Respuesta de Sleepkings
Arrived on time fast efficient and left tidy

Respuesta de Sleepkings
Delivered on time well packed but l measured them wrong any idea how to cut 50cm of each one many thanks 👍

Respuesta de Sleepkings
Perfect pillows extremely comfortable and I am extremely happy with my purchase on time delivery 100%satisfied with every aspect of my purchase and exelent delivery
Staff went above and beyond to help.
Brilliant service
Comfortable bed, but the mattress could not be raised with the headboard in place after set up. However with headboard detached bed works perfectly.
Sleepkings is the only company that offered my size of mattress, at a very reasonable price. Ordering was easy with free delivery, with the best tracking system I have ever experienced. It promised a two hour slot, with a map to show where the driver was and how many stops before mine. So cool to watch the delivery progress. No staying in all day, no stress, and delivery dead on the middle of my slot. Excellent service - Thank you
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