Ordered a slim case 25 working days ago. Still no order received. So that’s 36 days in total. Would not recommend this company. Temu and SHEIN quicker and cheaper.
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Consulta las opiniones de los clientes
Bought a transparent iPhone 14 pro max case, and it is made out of cloudy plastic like those used for food storage. These won't turn yellow because its already not transparent. It is milky and looks t... Ver más
La empresa ha respondido
I bought a slim case for my S26 Ultra and honestly, it’s been a disappointing experience. The case itself feels very fragile. It slipped out of my hand once, and that was enough for it to crack. W... Ver más
Its a case i was always looking for which doesn't hide phone look and feel, after several cases landed to this. Its perfect fit and customer support is awesome. Initially receive wrong case for S21 bu... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
The Invisible Protective Case for everyday bumps & drops, designed in Singapore. Our cases are designed to keep the original touch & feel of your phone.
Información de contacto
Districentre, 5 Changi South Lane, 486045, Singapore, Singapur
- hello@slimcase.co
- slimcase.co
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Broke on the first tiny drop
Broke on the first tiny drop. Didn’t even last a week. Too expensive for the price.

Respuesta de Slimcase
Excellent customer service
Excellent customer service. They assisted me and making sure that my order will arrive.
Quality case for Iphone

Respuesta de Slimcase
Nice but…
Nice classic (transparent) case. Bought two of them for my two iPhone 13, because of the amazing internet page, where it says that the drop is ok within 1.2m heights. Sadly both of my iPhone 13 fell from my hand at much lower heights and got pretty serious damages. Please consider that the transparent cases from this company does not cover such drop. The support response is good, but they offered me a ridiculous ways to fix what happened.
First a new case for free (I should have paid for the shipping cost), second a refund of 50% of one case (€9.755). How can you trust a case like that? I’m only speaking about the transparent case, not of the other products.

Respuesta de Slimcase
Great but...
Shipping was fast. The packaging looks premium.
I love how light it feels. Almost like there is no case at all.
The grip while holding the phone is good especially when taking out or putting it in the pocket.
What i don't really like about it is easily scratched at the back.
The back of my case already scratched after 4 days using it.

Respuesta de Slimcase
Wouldn't buy there again
I bought a case and a screen protector for my iPhone 12 mini. Maybe it was me, but the screen protector did not attach without bubbles and one corner was directly broken even though I only had the phone in my pocket. The case quickly scratched and is not even on the front. Maybe it would be better with a screen protector. Customer service was quick but not helpful. They offered me a discount code but no replacement. Overall, I would not buy there again.

Respuesta de Slimcase
CASE REPLACEMENT
CASE REPLACEMENT
super fast assist and super friendly chat reply. Awesome..! ✨✨😘

Respuesta de Slimcase
Honestly
Honestly, I did not expect that their costumer service is really quick and happy to respond right away. I love the case and it is really SLIM as advertized and it feels great too! I would recommend this!

Respuesta de Slimcase
Follow-up and Case replacement
They were very accomodating to my follow-up request. I was able to follow-up my order as well as ask regarding my current case which already had cracks due to fall multiple times. They were happy to give me a replacement for my current case. Its a great product that has saved my phone multiple times. Thank you and keep up the good work!!!

Respuesta de Slimcase
Amazing case
Amazing case, truely the world’s thinnest case for my iPhone 14 ProMax. They even gave me a replacement when my first one cracked. For a case company, thats industry leading customer experience and after sales support.

Respuesta de Slimcase
Very disappointing and not the worth the price
I'm very disappointed with the product I bought for my apple watch series 8. It is not made for protection but more on designing due to its super thin design. I did not dropped my watch as i am very careful with my gadgets and the case had a crack on the top right corner and snapped. It is not valued for money. Its way expensive for its poor durability.

Respuesta de Slimcase
Amazing case
Purchased two cases for my iPhone 14 Pro Max, and I can tell you, without a doubt that Slimcase is the highest quality and best protection you can get. No issues putting case on. Able to charge the phone using MagSafe without any concerns. Great products, totally recommend. 👍👍👍

Respuesta de Slimcase
I got an amazing product
I got an amazing product, this true-color enhances my mobile look. I love this product...The CS also supports me when that is needed, apart from this the quality of this product is very good...Highly recommend Slimcase Unique Transparent or MagSafe. Thank You SLIMCASE for this lovely product.

Respuesta de Slimcase
Order Modification/Cancellation - Great Customer Support Experience
Wasn’t able to buy a case from them as I had my order modified to the product I wanted but they didn’t have it in stock at that time. The customer support experience was amazing by Ann and her team. They were able to provide updates for my case and had even suggested other products when the one I wanted wasn’t available.

Respuesta de Slimcase
Bought a transparent iPhone 14 pro max SLIMCASE
Bought a transparent iPhone 14 pro max case, and it is made out of cloudy plastic like those used for food storage. These won't turn yellow because its already not transparent. It is milky and looks terrible on my black iPhone and makes it look like a cheap toy phone. When I posted this feedback on their website, they conveniently removed it. No wonder they have good reviews on their site, they remove negative feedbacks. This business practice is scam and deceiving!! I DO NOT recommend this brand/product.

Respuesta de Slimcase
Poor customer service
Parcel got lost in the mail. I needed a case asap and having waited 10+ days for the first parcel, I bought a new case and screen protector in shop and asked for a refund. Victoria, my customer service representative, didn’t listen to me and sent me a perfectly useless replacement. So now I spent money for something that will sit on my desk, closed, indefinitely. Listen to your customers or you’ll go out of business.
Edit: expanding my initial review with later development: after the initial bad impression, I was contacted by Andrea, an associate that was able to listen to my needs and resolved the matter a bit quickly. It still took one week to fix one simple hiccup. Won't try the brand again but at least I won't be stopping my friends from buying from it.

Respuesta de Slimcase
Good experience.
One of the things i like about Slimcase is the phone case is really slim and it really fits the phone perfectly, good job with that. I did encounter some issues with the case but CSR did a great job helping me with concern.

Respuesta de Slimcase
This is a fraud company
This is a fraud company, please don't buy any kind of product. These people are cheating the customers.Their return policy is rubbish.Just doing time pass in the name of customer support.Product quality poor total waste of money

Respuesta de Slimcase
I love my new phone case by Slim case
I love my new phone case by Slim case. It fits well with my iPhone XR. The case is lightweight yet provides great protection for my phone.Also, fast transaction and delivery.Thank you Slimcase❤️

Respuesta de Slimcase
Case for 2 months
Purchased Slimcase for iPhone 12 Pro in April and after 3 months I had to find another case. The case looked great in the first week, but quickly became scratched and streched. Dust was coming in between case and phone and because the case was moving slighly, the back of my iphone got scratched in multiple places. Definitely do not recommend.

Respuesta de Slimcase
Recently bought a iPhone 14 Pro max…
Recently bought a iPhone 14 Pro max transparent unique magsafe slimcase, received it with a crack defect. Spent $50 for a case just to receive a cracked defective case. Contacted support and still haven’t got a reply.
Update on the replacement of my case. Gotten a new case from them. As my previous case was damage due to shipping. Very fast response from slim case eventually.

Respuesta de Slimcase
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