Sloty Opiniones 

197
•
TrustScore: 2.5 sobre 5

2,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Never had a problem withdrawing any winnings,, sometimes takes a few days but have always been paid out

Valorada con 1 estrellas sobre 5

Leider kann ich auch nichts gutes über dieses Casino berichten warte jezz schon mehr als 1 Monat auf eine Überweisung dess Gewinns bis Dato wird er immernoch Bearbeitet. Hab auch dess öfteren den Supp... Ver más

Valorada con 1 estrellas sobre 5

worst casino ever. uploaded my documents and im still waiting after 3 weeks for it to be verified, this casino is a SCAM do not USE they do not PAY you when you have WON, ive sent 4 emails and ive sti... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Been trying to make a withdrawal since October 2021. It’s now July and they have finally managed to make the payment to me. Several poor chat experiences, blocked without reason once also (I self excl... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Casino

Escrito por la empresa

Sloty casino is an online casino dedicated to delivering an out of this world gaming experience where you will be kept on the edge of your seat, as you enjoy an exhilarating adventure above the clouds.


Información de contacto

  • Water Street, XBX 1301, Ta' Xbiex, Malta

  • sloty.com

Información importante

2,5

Malo

TrustScore: 2.5 sobre 5

197 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,5

Todas las opiniones

(197)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Played won

Played and won. Withdrew, money in bank the next morning. Lots of good slots easy to navigate website. Was very happy with first time playing this site.

18 de noviembre de 2021
Opinión espontánea
Logotipo de Sloty

Respuesta de Sloty

Hi SR,

Thank you so much for taking the time to review us.

We are glad to see that your experience with us has been a great one. Please feel free to contact us should you require any assistance; we will be more than happy to help!

In the meantime, we wish you the best of luck for your future within our casino, and we hope to see you playing with us again!

Regards,
Sloty Team

Valorada con 4 estrellas sobre 5

Happy customer 😊

Good customer service

14 de noviembre de 2021
Opinión espontánea
Logotipo de Sloty

Respuesta de Sloty

Hi Nicole,

Thank you for taking the time to review us.

We are happy to see that you have had a nice experience with us 😊!

Please do not hesitate to contact us should you require any assistance; we will be more than happy to help.

We wish you the best of luck with your future with our casino, and we hope to see you playing with us again.

Regards,
Sloty Team

Valorada con 1 estrellas sobre 5

Very frustrated and disappointed

Very frustrated and disappointed, this casino lay out is brilliant, customer service I believed was brilliant, however that is all until you try and withdraw some money from them.

I withdrew over £2000 from Sloty.com on the 31/10/2021, I appreciate there were some verification checks (which was a nightmare) that I had to do but this was completed and approved by 02/11/2021.

We are now on 09/11/2021 and still being told the withdrawal is being checked but nothing else, no response to any emails, live chat repeat the same scripts.

I just want my money and yet 10 days in since the withdrawals (7 from verification) I still have no sight of a withdrawal even being processed.

Terrible.

I’d be happy to turn this review around due to the exceptional staff, providing my withdrawal is now turned round in a timely manner as I cannot bring this to your attention any more than I already have.

Update 15/11 still nothing on here and told the same thing “still being processed” it has now been over 2 weeks since withdrawal request was sent.

9 de noviembre de 2021
Opinión espontánea
Logotipo de Sloty

Respuesta de Sloty

Hi, Rachel Greenaway

Kindly be informed that we sent you an e-mail on the 16th of November informing you in regards to your winnings. Your deposits have been refunded to you on the 19th of November, kindly wait 3-5 working days in order to reflect in your account.

Regards,
Sloty Casino Team

Valorada con 5 estrellas sobre 5

Elvira is the best agent

Elvira is the best agent available on Sloty <3

9 de noviembre de 2021
Opinión espontánea
Logotipo de Sloty

Respuesta de Sloty

Hi Juuso,

Thank you so much for taking the time to review us.

We are glad to see that your experience with us has been a great one. Please feel free to contact us should you require any assistance; we will be more than happy to help!

In the meantime, we wish you the best of luck for your future within our casino, and we hope to see you playing with us again!

Regards,

Sloty Team

Valorada con 5 estrellas sobre 5

Good and prompt service

Good and prompt service. Highly recommended.

8 de noviembre de 2021
Opinión espontánea
Logotipo de Sloty

Respuesta de Sloty

Hi Vin,

Thank you for taking the time to review us.

We are happy to see that you have had a nice experience with us 😊!

Please do not hesitate to contact us should you require any assistance; we will be more than happy to help.

We wish you the best of luck with your future with our casino, and we hope to see you playing with us again.

Regards,
Sloty Team

Valorada con 5 estrellas sobre 5

Great games and bonuses

7 de noviembre de 2021
Opinión espontánea
Logotipo de Sloty

Respuesta de Sloty

Hi Skye,

Thank you for taking the time to review us.

We are happy to see that you have had a nice experience with us 😊!

Please do not hesitate to contact us should you require any assistance; we will be more than happy to help.

We wish you the best of luck with your future with our casino, and we hope to see you playing with us again.

Regards,
Sloty Team

Valorada con 1 estrellas sobre 5

Unbelievable

Update 01.11.2021 they put my 2nd withdrawal as my balance so I have to requested again as I did , hopefully will not take again 2 weeks to be proceeded.
Hopefully

Absolutely horrible experience.
So I made 2 separate withdrawals. They was released and I receive only 1 into my bank . My second withdrawals was not deposited into my bank and I contacted them true live chat to find out what’s going on . Yesterday the guy tell me it’s being slightly delayed my transaction and to contact them if I don’t receive the money till Friday whitch is today . I contact them and he ask me to proof that money are not being deposited into my account via bank statement I streight away send him the bank statement and he see only 1 transaction is being paid and he reply to me that he will pass this to the relevant team who will look up this for me.
I say ok and he say he can’t promise how long will that take .

ABSOLUTELY UNBELIEVABLE CASINO !! I will not stop until I don’t get my money whitch I WIN .

28 de octubre de 2021
Opinión espontánea
Logotipo de Sloty

Respuesta de Sloty

Hi Mariya,

Kindly note that with the details that you provided we could not find your account. Kindly contact casino directly in order for us to help you accordingly.

Regards,
Sloty Casino Team

Valorada con 5 estrellas sobre 5

Great service

22 de octubre de 2021
Opinión espontánea
Logotipo de Sloty

Respuesta de Sloty

Hi Jodie,

Thank you so much for taking the time to review us.

We are glad to see that your experience with us has been a great one. Please feel free to contact us should you require any assistance; we will be more than happy to help!

In the meanwhile, we wish you the best of luck for your future within our casino, and we hope to see you playing with us again!

Regards,
Sloty Team

Valorada con 4 estrellas sobre 5

Sloty is a fantastic casino but my most…

Sloty is a fantastic casino but my most recent withdrawal experience was an absolute nightmare I was going backwards and forwards with the casino for two weeks trying to withdraw my winnings I won't go into details I still highly rate the casino but the most recent withdrawal experience cost it a five star review.

22 de octubre de 2021
Opinión espontánea
Logotipo de Sloty

Respuesta de Sloty

Hi Graham,

Thank you for taking the time to review us.

We are happy to see that you have had a nice experience with us 😊!

Please do not hesitate to contact us should you require any assistance; we will be more than happy to help.

We wish you the best of luck with your future with our casino, and we hope to see you playing with us again.

Regards,
Sloty Team

Valorada con 5 estrellas sobre 5

Sloty Casino Review

Nice smooth layout without the little annoying things (like chat button over the spin button).
Did have some small display issues on an Oppo find x3/Chome but worked flawlessly on s9+/chrome, find x3/brave. I think oppo and alphabet aren't playing nicely.
Super fast, no hassle payout ($5000 from my first or second deposit). Highly recommend.
Dave

21 de octubre de 2021
Opinión espontánea
Logotipo de Sloty

Respuesta de Sloty

Hi David,

Thank you for taking the time to review us.

We are happy to see that you have had a nice experience with us 😊!

Please do not hesitate to contact us should you require any assistance; we will be more than happy to help.

We wish you the best of luck with your future with our casino, and we hope to see you playing with us again.

Regards,
Sloty Team

Valorada con 5 estrellas sobre 5

I got freespins for free and really…

I got freespins for free and really like it many time your sister casinos and here

20 de octubre de 2021
Opinión espontánea
Logotipo de Sloty

Respuesta de Sloty

Hi Wicked,

Thank you so much for taking the time to review us.

We are glad to see that your experience with us has been a great one. Please feel free to contact us should you require any assistance; we will be more than happy to help!

In the meanwhile, we wish you the best of luck for your future within our casino, and we hope to see you playing with us again!

Regards,
Sloty Team

Valorada con 1 estrellas sobre 5

I requested a withdrawal on 11th…

I requested a withdrawal on 11th september .25 works days ago . At first i was advised it would take up to 21 days although website and gambling commision advise normally up to 3 days. When i got to 21 days and had exceeded timescale i contacted live chat and email to be given the same excuses .please wait patiently. Customer service is like talking to robots and they end chat before you have resolved anything. They dont answer emails and i believe this is a total scam as so many people are waiting for there refunds. Can anyone advise how i can speak to someone to get my money off them as disgusting service . Quick enough processing deposits thou .. mr sloty has send me two responses now saying they carnt locate my account which is strange as im in contact with them by email and live chat every day for the past month. Just feel like im been fobbed off time and time again . Mr sloty resolve this issue now. It is mrsloty casino

14 de octubre de 2021
Opinión espontánea
Logotipo de Sloty

Respuesta de Sloty

Dear Tracey,

We have tired to locate your account with the details you provided, however we could not locate any accounts registered with that information.

Tracey could you confirm if you have your account with Sloty Casino or Mr Sloty Casino and these are 2 different sites?

Regards,
Sloty Team

Valorada con 5 estrellas sobre 5

Sloty saying card digits are wrong i…

Well I've been intouch with ibas and my bank and both are unhappy w what they saying.ive done everything correct even sent old card new bank statements which show some payments made by them until it get above 100 pounds they stop n despite sending everything still hold my funds a case being opened with my bank and IBAS this was my enjoyment while being ill so hopefully il get a full claim back from all monies spent in last few months.

9 de octubre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

I waintimg for win 20 days and still is…

I waintimg for win 20 days and still is pending I will see when my win coming to me win date 18-9-21

28 de septiembre de 2021
Opinión espontánea
Logotipo de Sloty

Respuesta de Sloty

Dear Marek,

An email was sent to you today with an update on the status of your funds. Should you have any queries, please do not hesitate to contact us.

Regards,
Sloty Team

Valorada con 4 estrellas sobre 5

Bisher ganz gut!

Ich habe heute 20€ eingezahlt und konnte über 6std. damit spielen, kam auf über 1000€ Gewinn den ich aber dank der Umsatzbedingungen nicht auszahlen lassen konnte… aber hatte für 20€ einen schönen Tag und 200€ hab ich jetzt noch zur Auszahlung geschickt…bin gespannt, die Bewertungen sind diesbezüglich nicht so gut…

*Update: Die Auszahlung habe ich abgebrochen und Sportwetten draus gemacht!

23 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

I made a withdrawal 6 days ago was…

I made a withdrawal 6 days ago was asked to verify account all done was excepted account was verified. Then was told 72 hours for withdrawal. Keep getting same excuses
You account is being processed and reviewed, I’ve never had such a bad experience with a company. Starting to believe it all fake. I get the same answers and yet can get me a time line to how long it takes bearing in mind I’ve kept all my online chats and some agents said allow 72 hours!
Really rather upset and disappointed. I will review my stars if withdrawal is successful!!!!

Update
Reduced my star due to the fact it’s now been 9 days I still
Haven’t heard anything or received anything. Same old excuses when I contact them! Will be contacting the gambling commission!
Update 30/9 after over two week I finally received all money, 2 payments where processed but the 3rd failed due to bank details being wrong!!!!! Bearing in mind I requested all at the same time! Then had to send screen shot of my bank statement to prove bank details to then be told it didn’t show deposit which it did!!! Honestly I’ve never had such a nightmare to get winnings!!!! I won’t be playing again because it shouldn’t be so hard to collect winnings. The customer service chat contradicts itself time and time again! Shocking

20 de septiembre de 2021
Opinión espontánea
Logotipo de Sloty

Respuesta de Sloty

Dear Hayley,

We have looked into your account and can see that we have tried to pay out your withdrawal twice but these had failed due to your payment method as you were advised by email.

We can see that you have followed the instructions of our last email and your withdrawal is currently pending to be released. We will keep you updated on your account.

UPDATE 30/09: Please be informed that your withdrawal has been released from our end today 30/09/2021. Kindly allow 3 to 5 working days for your bank to process and reflect these funds in your bank balance.

Regards,
Sloty Casino

Valorada con 1 estrellas sobre 5

Watch Out!

Watch Out!
Scam casino. They love taking your money, but do not want to withdraw any winnings, even after verification.

2 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

3 star for now

3 star for now, if I have problems with stalling the verification process like on casino joy this will go down to 1 star, if I get the cash promptly I'll change it to 5 star

Changed to 4 star because of the quick response

Back to 3 star, not been verified yet after 2 days

Just received an email saying its paid, thank you for paying promptly

1 de septiembre de 2021
Opinión espontánea
Logotipo de Sloty

Respuesta de Sloty

Dear David Barnard,

Thank you for taking the time to review us.

We are happy to see that you have had a nice experience with us 😊!

Please do not hesitate to contact us should you require any assistance; we will be more than happy to help.

We wish you the best of luck with your future with our casino, and we hope to see you playing with us again.

Regards,

Sloty Team

Valorada con 3 estrellas sobre 5

Average casino

Average casino, good looking tho. Seems like there are some problems with withdrawals, I will not come back here...

24 de agosto de 2021
Opinión espontánea

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